RE: VPN
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Mon, 15 Oct 2007 09:42:03 GMT
Hello Brendan,
Thank you for your update. I'm sorry for the delay response due to the
weekend.
Step 1: Based on your network configuration from your MPS report, I suggest
we try the following steps to reconfigure the VPN connection see if we can
resolve this issue:
1) Disable RRAS
a. Schedule a network down time.
b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"
c. Right click the SBSname (local), select Disable Routing and Remote
Access console
2) Run CEICW on SBS
You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
3) Run Remote Access wizard
a. On the Small Business Server 2003-based server, click To Do List in the
left pane of the Server Management console.
b. Under Network Tasks, click Configure Remote Access.
c. Click Next, click Enable Remote Access, click to select the VPN Access
check box, and then click Next.
d. Type the fully qualified public domain name (your public DNS name) of
your server, click Next, and then click Finish.
e. When the wizard is completed, click Close.
4) Then you can access RWW to download Connection Manager or copy the file
from SBS server c:\ClientApps\Connection Manager\SBSPackage.exe. Please
save the sbspackage.exe file in VPN client computer. Then double-click
SBSPackage.exe to run it. After this file run the "connect to small
business server" will be created and you can use it to connect VPN to your
SBS server.
Step 2: Please ensure the VPN client computers' DNS and WINS are your SBS
internal IP address (192.168.1.5).
Step 3: Your SBS internal and external IP addresses are 192.168.1.5 and
192.168.2.2. Please ensure the VPN client computers' local IP addresses are
not in the 2 subnets (192.168.1.0/24 and 192.168.2.0/24).
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
1. On the problematic VPN client, once the VPN connection is established,
run command "ipconfig /all > c:\ipconfig_bad.txt" and "route print >
c:\route_bad.txt" on problematic client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@xxxxxxxxxxxxx
2. On the good VPN client, once the VPN connection is established, run
command "ipconfig /all > c:\ipconfig_good.txt" and "route print >
c:\route_good.txt" on problematic client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@xxxxxxxxxxxxx
3. Can you ping SBS internal IP address from the problematic VPN clients?
4. Can you pint internal client computer's IP address from the problematic
VPN clients?
5. Can you ping SBS hostname from the problematic VPN clients?
6. Can you access RWW or OWA or companyweb from the problematic VPN
clients? If not, what error do you get?
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: VPN
| thread-index: AcgMr6rW8M4fNXc4RHe6UIdju252+g==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?QnJlbmRhbiBRdWlubg==?=
<BrendanQuinn@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <6C49883E-4100-46F5-85FD-8CC8E4EEB6CE@xxxxxxxxxxxxx>
<wMB8zpIDIHA.4664@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: VPN
| Date: Fri, 12 Oct 2007 02:10:00 -0700
| Lines: 154
| Message-ID: <2C0574CA-83F9-431F-A794-C9C304F8FC85@xxxxxxxxxxxxx>
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:68894
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for this.
|
| Right, this is the information I have for you.
|
| 1. The VPN indeed connects to the SBS. The version of SBS I am running
is
| Microsoft Windows Server 2003 for small Buisiness Server service pack 2
|
| 2. OUr laptops sync with the server. We have files on the laptops that
are
| only availble when connected to the server. Thus a sync is required i
order
| to access these files. They are available through network drives
available
| on the laptops.
|
| 3. The laptops when connected to the internet can establish a connection
| witht he server via VPN. They register, authenticate and the network
| connection is made. however, access to the files is not possible, nor
can
| outlook connect to the exchange server to update the email.
|
| 4. So far this issue has only taken place on wireless clients. however,
| some wireless clients do enable full access, synchronisation and access
to
| file and outlook exchange connection. But most do not.
|
| 5. the error is unable to synchronise - there is not connection (even
though
| there actually is)
|
| 6. I have sent the file to you at the requested
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Customer,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that some wireless client
| > unable do synchronization with SBS thru VPN connection. If I have
| > misunderstood the problem, please don't hesitate to let me know.
| >
| > Before we go any further, please let me know the following information
so
| > that we can understand your situation more clearly.
| >
| > 1. Does your VPN server is SBS? What's edition of your SBS?
| >
| > 2. What synchronization do you refer to? Do the client computer do sync
| > with SBS?
| >
| > 3. Do the sync problematic clients can success establish VPN connection
| > with SBS?
| >
| > 4. Does this issue only happen on wireless clients? How about wire
clients?
| >
| > 5. Do you get any error when the synchronization fail?
| >
| > 6. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe on the server box.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: VPN
| > | thread-index: AcgLRo9XQ2Og5NauSyS/dyRTMwPPaQ==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?QnJlbmRhbiBRdWlubg==?=
| > <BrendanQuinn@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: VPN
| > | Date: Wed, 10 Oct 2007 07:05:06 -0700
| > | Lines: 15
| > | Message-ID: <6C49883E-4100-46F5-85FD-8CC8E4EEB6CE@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:68443
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | We have been able to use our laptops out int he field to connect to
our
| > | server via a VPN connection. We could use any wireless network we
could
| > lay
| > | our hands on including our home networks. However, recently, we do
not
| > seem
| > | to be able to connect using free networks and most of the home
networks
| > | running wirelessly do not allow a connection either. Some do but
only a
| > | couple.
| > |
| > | What now happens moreoften than not is we connect via the VPN, it
| > registers
| > | us on the domain and even authenticates witht he server, but
| > sychronisation
| > | is not possible, thus we are not able to access files. as I say this
| > happens
| > | on most wireless connections but not all. Seems rather strange
suince we
| > | were able to use any connection we liked and then synchronise with
the
| > server
| > | via VPN.
| > |
| > | Anyone got any ideas?
| > |
| >
| >
|
.
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