RE: SharePoint and Company Web not working
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Tue, 02 Oct 2007 11:17:14 GMT
Hi Clark,
I am glad to know the problem is resolved. I'd like to make a summary for
this post:
Problem: The companyweb doesn't work.
Cause: Incorrect IIS settings.
Solution:
1. Open IIS console.
2. Go to ServerName\Web Sites\Companyweb.
3. Right click Companyweb and select Properties.
4. On the Web Site tab, check the Enable HTTP Keep-Alives box.
I'd like to give you more information for your reference:
Documentation by Alphabetical List for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/alpha.msp
x
Windows Small Business Server Technical Library
http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/4082d695
-2075-4ca0-8af8-99fd04b78b2d1033.mspx?mfr=true
The Official SBS Blog
http://blogs.technet.com/sbs/default.aspx
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736f8-f6f5-436d-
a82d-0c8d66e2a634&DisplayLang=en
Using Microsoft Exchange Server 2003 Recovery Storage Groups
http://www.microsoft.com/downloads/details.aspx?FamilyID=df144af6-bee5-4b35-
866a-557e25fe2ba1&DisplayLang=en
For future postings, I would like to list the following information as a
guideline when submitting new posts in the future. This information will
help us to understand the issue and situation more quickly. Thank you!
1. Has the server/client/product ever worked?
2. If so, what changed?
3. What service packs and updates were applied?
4. What are the steps to reproduce the problem?
5. Does it happen the same way on any other systems?
6. Please provide the exact error message with any screenshots, if possible.
If you need any assistance in the future, please feel free to post in our
newsgroup.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
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<Date: Mon, 01 Oct 2007 11:03:23 GMT
<Subject: RE: SharePoint and Company Web not working
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<Hi Clark,
<
<Thanks for your reply.
<
<I researched your logs, please take the following steps:
<
<1. Open IIS console.
<2. Go to ServerName\Web Sites\Companyweb.
<3. Right click Companyweb and select Properties.
<4. On the Web Site tab, check the Enable HTTP Keep-Alives box.
<5. On the ASP.Net tab, change the ASP.net version to 1.1.4322.
<
<Note: On SBS server, all the websites run with ASP.net 1.1.4322, ASP.NET
<2.0.5027 is not supported.
<
<6. Restart IIS and test again.
<
<Hope this helps.
<
<I am looking forward to hear from you.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
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<<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Fri, 28 Sep 2007 06:08:26 GMT
<<Subject: RE: SharePoint and Company Web not working
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<<
<<Hello Manlytrash,
<<
<<Thanks for posting in our newsgroup.
<<
<<CompanyWeb issues can be related to IIS, SharePoint, ISA and so on.
Please
<<let me know the following:
<<
<<1. What's the error message when you visit http://companyweb?
<<2. On SBS server, can you visit companyweb successfully?
<<3. Do you have ISA installed?
<<4. Do the other websites such as OWA, RWW work OK?
<<
<<To find out the root cause we need to collect more information.
<<
<<1. MPS Report
<<
<<1) Visit
<<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0b
d
<9
<<15706/MPSRPT_Exchange.EXE to download the file.
<<2) Run the MPSRPT_Exchange.EXE on the server box.
<<3) Wait for 10~15 minutes.
<<4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Exchange\cab\
<<5) Send the .cab file directly to me.
<<
<<2. Gather IIS log:
<<
<<1) Open IIS snap-in.
<<2) Right click Default Web Site and click Properties.
<<3) Uncheck the "Enable Logging" box and click Apply.
<<4) Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all files
to
<<a backup location.
<<5) Check "Enable Logging" box and click OK.
<<6) Run IISReset command.
<<7) Reproduce the problem and send the log file in
<<C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
<<
<<3. Gather IIS Metabase:
<<
<<1) Download the IIS Resource Kit tools from the following page:
<<http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C7
3
<-
<<B628-ADE629C89499&displaylang=en
<<2) Install it, run MBExplorer (Metabase Explorer)
<<3) Right click the "LM" node and choose "Export to file".
<<4) Specify a file name, specify the password and finish the export.
<<5) Send the file and the password to v-robeli@xxxxxxxxxxxxx with subject:
<<40571123-SharePoint and Company Web not working.
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
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<<<Date: Wed, 26 Sep 2007 19:37:03 -0700
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<<<
<<<--
<<<Manlytrash
<<<
<<
<<
<
<
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