Re: Email problems with SBS 2003 Std
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Mon, 01 Oct 2007 08:49:38 GMT
Hi Smile,
Thanks for your reply.
It's strange you can't telnet the SBS successfully from Internet, does the
Exchange send and receive e-mail OK?
Please check if your SBS is open relay.
1. From the server, click Start, point to Programs, point to Microsoft
Exchange, and then click System Manager.
2. On the right pane, expand Servers. Then expand your server and expand
Protocols.
3. Select and expand SMTP. Right-click Default SMTP Virtual Server, and
then click Properties. 4. Click the Access tab and click Relay.
5. Verify that the "Only the list below" option is selected. By default,
there are only 3 items listed:
IP of Internal NIC
127.0.0.1
IP of External NIC
6. If you find more IPs listed there, please remove them. Also, uncheck
Allow all computers which successfully authentication to relay, regardless
of the list above.
If the problem persists, please also help me collect the information I
required for deep research.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<From: "smile" <smile@xxxxxxxxxx>
<References: <eWmO8NOAIHA.2268@xxxxxxxxxxxxxxxxxxxx>
<cfCfn7aAIHA.5604@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Email problems with SBS 2003 Std
<Date: Sat, 29 Sep 2007 10:12:40 +0100
<Lines: 168
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
<X-RFC2646: Format=Flowed; Original
<Message-ID: <eMVf$lnAIHA.464@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: mail.home-products.co.uk 87.127.55.193
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:66380
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<When use telnet as suggested - I get a message saying "connection to host
<was lost"
<
<NO error code - just excommunication !!!
<
<
<
<"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<news:cfCfn7aAIHA.5604@xxxxxxxxxxxxxxxxxxxxxxxxx
<> Hi Smile,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that on SBS server, you get event 7010:
<>
<> This is SMTP Protocol log for virtual server ID 1, connection #265. The
<> client at "189.188.35.100" sent a "helo" command, and SMTP server
<> responded
<> with "501 5.5.4 Invalid address ". The full command sent was "helo " This
<> will probably cause the connection to fail.
<>
<> If I am not right, please don't hesitate to let me know.
<>
<> Based on my research, these events 7010 indicate that some kind of relay
<> attempt through the server. Please check if you opened relay before?
<>
<> Please have the following test from a workstation on Internet:
<>
<> 1. Click Start, click Run, type telnet, and then click OK.
<> 2. At the Telnet command prompt, type set local_echo, and then press
<> ENTER.
<> 3. At the Telnet command prompt, type open sbs-IP-address 25, and then
<> press ENTER (where sbs-IP-address is the external public IP address of
the
<> Small Business Server computer).
<> The output is similar to the following:
<> 220 server.smallbusiness.local Microsoft ESMTP MAIL Service, Version:
<> 5.0.2195.4905 ready at "date" -0500
<> 4. Type ehlo anydomain.com, and then press ENTER (where anydomain is not
<> the Small Business Server computer's e-mail domain. Make sure that the
<> last
<> line is:
<> 250 OK
<> 5. Type mail from:youremail@xxxxxxxxxxxxx, and then press ENTER (where
<> youremail@anydomain is an SMTP address that is not hosted on the Small
<> Business Server computer). Make sure that the result is:
<> 250 2.1.0 youremail@xxxxxxxxxxxxxxxxxxxxxxx OK
<> 6. Type rcpt to:user@xxxxxxxx, and then press ENTER (where user@spam is
<> not
<> your e-mail domain). Make sure that the result is one of the following
two
<> responses:
<>
<> 550 5.7.1 Unable to relay for user@xxxxxxxx
<> -or-
<>
<> 250 2.1.5 user@xxxxxxxx
<>
<> 7. If the result is "550 5.7.1 Unable to relay for user@xxxxxxxx," the
<> Exchange server is not an open SMTP relay.
<> 8. If the result is "250 2.1.5 user@xxxxxxxx," the Exchange server is an
<> open SMTP relay. I would like to suggest that you look into the
following
<> article to get detail steps to configure exchange server to Block Open
<> SMTP
<> Relaying and clean up the SMTP queues.
<>
<> 324958 HOW TO: Block Open SMTP Relaying and Clean Up Exchange Server SMTP
<> http://support.microsoft.com/?id=324958
<>
<> If the problem persists, please help me collect the following information
<> for further research:
<>
<> MPS Report
<>
<> 1) Visit
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_Exchange.EXE to download the file.
<> 2) Run the MPSRPT_Exchange.EXE on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Exchange\cab\
<> 5) Send the .cab file directly to v-robeli@xxxxxxxxxxxxx with subject:
<> 40573599-Email problems with SBS 2003 Std.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "smile" <smile@xxxxxxxxxxxxxx>
<> <Subject: Email problems with SBS 2003 Std
<> <Date: Thu, 27 Sep 2007 09:46:13 +0100
<> <Lines: 20
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
<> <X-RFC2646: Format=Flowed; Original
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
<> <Message-ID: <eWmO8NOAIHA.2268@xxxxxxxxxxxxxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: mail.home-products.co.uk 87.127.55.193
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:65908
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Over server is getting several Event ID's 7010 every day.
<> <
<> <Clients are complaining they are getting bounce backs
<> <
<> <Event ID 7010
<> <
<> <This is SMTP Protocol log for virtual server ID 1, connection #265. The
<> <client at "189.188.35.100" sent a "helo" command, and SMTP server
<> responded
<> <with "501 5.5.4 Invalid address ". The full command sent was "helo (=:"
<> This
<> <will probably cause the connection to fail.
<> <
<> <Its not just one IP - there are different IP addresses
<> <
<> <Most other incoming outgoing email is fine...
<> <
<> <Anyone know why ??
<> <
<> <
<> <
<> <
<> <
<>
<
<
<
.
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