RE: SBS Monitoring reinstall fails

Hello,

Thanks for posting in our newsgroup.

From your description, I know that you can't reinstall the Monitoring
component and get error: "An error occurred while installing Microsoft Data
Engine (MSDE). Rerun Setup, and retry installing Monitoring". If that's not
right, please don't hesitate to let me know.

Your Monitoring uninstallation steps are correctly. This will completely
remove the Monitoring component.

I noticed your MSSQL$SBSMONITORING and SQLAGENT$
SBSMONITORING appears in Add/Remove programs. This shows the MSDE was
partly installed.

I didn't find the related logs in this post. Please send me the following
information and I need to do research. Thanks for your time and patience.

Please send me the following information:

1. Zip the "C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files" folder.

2. MSDE_SBSMonitoring Log

%sbsprogramdir%\support\MSDE_SBSMonitoring.log

3. SBS Monitoring Error Log

%programfiles%\Microsoft SQL Server\MSSQL$SBSMonitoring\LOG\errorlog

Please send me the information to v-robeli@xxxxxxxxxxxxx with subject: SBS
Monitoring reinstall fails.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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--------------------
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<Subject: SBS Monitoring reinstall fails
<Date: Tue, 25 Sep 2007 05:51:48 -0700
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<
<Hi All:
<
<After upgrading WSUS 2.0 to 3.0 my SBS monitoring started misbehaving
<and showing "page cannot be displayed" errors.
<
<
<I proceeded to remove and reinstall SBS Monitoring as outlined below.
<However, I keep getting an error in the middle of the setup process.
<I
<have tried this entire procedure at least three times and get the
<same
<error:
<
<
<"An error occurred while installing Microsoft Data Engine (MSDE).
<Rerun Setup, and retry installing Monitoring"
<
<
<Note that despite the error, MSSQL$SBSMONITORING and SQLAGENT$
<SBSMONITORING do appear on the services applet, but as disabled.
<
<
<Below I'm outlining the instructions used for the reinstallation as
<well as the error log found at C:\Program Files\Microsoft SQL Server
<\MSSQL$SBSMONITORING\LOG
<
<
<I appreciate your help. Thanks!
<
<
<Reinstallations instructions used:
<
<1) Uninstall Monitoring using Add/Remove Programs
<2) Remove the Microsoft SQL Data Engine (MSDE) component. To do
<so,
<follow these steps:
<a) Click "Start", point to "Control Panel", and then click "Add
<or
<Remove Programs".
<b) Click "Microsoft SQL Server Desktop Engine (SBSMONITORING)",
<and
<then click "Remove".
<c) When you are prompted about whether you want to remove
<Microsoft
<SQL Server Desktop Engine (SBSMONITORING) from your computer, click
<"Yes".
<d) Start Windows Explorer, and then locate and delete the
<following
<folder:
<Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING
<e) Use Registry Editor to delete the following registry key:
<HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
<\SBSMonitoring
<3) Delete the Monitoring virtual directory from IIS.
<4) Rename the C:\Inetpub\Monitoring folder
<5) Remove the SQLServer Service registry key.
<HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL
<$<INSTANCENAME>
<(Nothing found)
<6) Remove the SQLServerAgent Service registry key:
<HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent
<$<INSTANCENAME>
<(Nothing found)
<7) Reboot
<8) Reinstall Monitoring using Add/Remove programs
<a) Select maintenance for Server Tools and install for Monitor
<b) Confirm selection and proceed with setup
<
<
<Before the setup completes it displays the following error:
<An error occurred while installing Microsoft Data Engine (MSDE).
<Rerun
<Setup, and retry installing Monitoring.
<
<Please help!
<
<Thanks!
<
<

.

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