RE: Loss of error reporting and Intranet web site
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Wed, 26 Sep 2007 03:08:08 GMT
Hi Tim,
Thanks for your reply.
Please try my suggestions when you have time.
As we all know SBS sends reporting and alerts via E-mail, pager or cell
phone notifications. Most of time, we use e-mail, so you need to install
Exchange component on SBS. If you fail to move database according to the
following KB , please let me know the error message and I need to research
why moving data is unsuccessful.
How to move Exchange databases and logs in Exchange Server 2003
http://support.microsoft.com/?id=821915
If after installation exchange, the problem persists, please help me
collect the information I required and I need to do further research.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
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--------------------
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<Subject: RE: Loss of error reporting and Intranet web site
<Date: Tue, 25 Sep 2007 07:14:03 -0700
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<Hi Robert, thanks for responding to this mess! I do appreciate the help
being
<offered!
<I will try and work on this this week and let you know of my progress. I
had
<a huge project handed to me yest. morning and that is consuming my time
right
<now.
<I do want to toss a small wrench into the works here though...I did get an
<email from the server a couple days ago but there was no data in it, just
the
<error message that comes up when you go into the reporting page in the
Server
<Admin console. Any idea why it might have done this if Exchange has to be
on
<here to get emails?
<One more thing for you to think about. I had tried to just move the files
<like you said by using the wizards in the Exchange console but that didn't
<work at all. Everything quit working, calenders, email etc. I have a small
<DAT tape backup (20/40) and it still was seeing way too much data in
Exchange
<to run correctly. The data stores were over 32 gb alone in Exchange!
<If I can get all the Exchange data to reside and run properly on the 320
gb
<external HD I have now AND the backup to not try and backup the Exchange
data
<I think I will be good.
<My IT budget right now is very limited and this is just about the only way
I
<can see to work around everything until I can get a larger backup tape
drive.
<I also have plans for a seperate Exchange server but I have to get the
money
<appropiated first for that.
<Thanks again and I'll be in touch with you later this week on everything.
<
<Tim
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Tim,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that you are experience many issues:
<> Monitoring and Reporting, Companyweb, Backup problem. If that's not
right,
<> please don't hesitate to let me know.
<>
<> You said you removed Exchange from the server due to not enough backup
<> storage. If you have not enough desk space, you just need to move the
<> Exchange mailbox and public store to another location. You can see the
step
<> 6: Moving Exchange Database and log files in the following white paper:
<>
<> Moving Data Folders for Windows Small Business Server 2003
<>
http://download.microsoft.com/download/1/1/6/11671e4d-fb21-489c-870f-db36fd2
<> 1a7d2/SBS_MoveDataFolders.DOC#_Toc83458186
<>
<> Since Exchange is a key component in SBS, you can run the SBS 2003
<> integrated setup wizard from Add/Remove programs to install Exchange
<> component. If the Exchange has not been stalled yet, the system will not
<> send out reporting e-mails. That's expected behavior.
<>
<> After installation of Exchange, if the problem persists, please try the
<> following:
<>
<> Step 1: Please rerun the CEICW, this helps us to cofigure network
<> successfully:
<>
<> 825763 How to configure Internet access in Windows Small Business Server
<> 2003
<> http://support.microsoft.com/?id=825763
<>
<> Step 2: Please rerun the Set Up Monitoring Reports and Alerts wizard.
This
<> help us correctly configure the scheduled tasks.
<>
<> 1. Open Server Management and Expand Monitoring and Reporting.
<> 2. Click Set Up Monitoring Reports and Alerts and Click Next.
<> 3. Select Receive a daily performance report in e-mail, View the usage
<> report in Server Management and Receive a usage report in e-mail every
<> other week. Click Next.
<> 4. Input the E-mail address you want to send the report to and click
Next.
<> 5 Select a business owner to view the usage report and click Next.
<> 6. Input an e-mail address to receive the notification of performance
<> alerts and click Next.
<> 7. Click Finish.
<>
<> Step 3: The problem may be caused by the incorrect settings in IIS.
Please
<> verify the Monitoring VD settings in SBS server:
<> 1. Open IIS snap-in.
<> 2. Go to Default Web Site/Monitoring.
<> 3. Right click Monitoring and click Properties.
<> 4. Click Virtual Directory tab.
<> 5. Please ensure you have input proper Local Path
(C:\Inetpub\Monitoring)
<> and also ensure the checkbox of Read, Log Visit and Index this resource
are
<> checked.
<> And also ensure Application Settings as follows:
<> --Application Name: Monitoring
<> --Execute Permissions: Script only
<> --Application Pool: DefaultAppPool
<> 6. Click Directory Security tab.
<> 7. Click Edit under "Authentication and access control".
<> 8. Make sure that only the option "Integrated Windows Authentication"
<> checked.
<> 9. Click Edit under "IP address and domain name restriction".
<> 10. Make sure that "Granted access" has been selected.
<> 11. Click Edit under "Secure communications".
<> 12. Make sure that "Require secure channel (SSL)" is UNchecked.
<> 13. On the ASP.NET tab, make sure the version is 1.1. 4322.
<>
<> For the backup and companyweb issue, since they are not tightly related
to
<> reporting problem, a suggestion is to open two separate posts in our
<> newsgroup. Thanks for your understanding.
<>
<> I'd like to give you the following information:
<>
<> For backup, please rerun Backup with the SBS 2003 backup wizard
<> 1. Open Server Management and then click Backup.
<> 2. Select Configure Backup and then click Next.
<> 3. Select the location to store the backup file and click Next.
<> 4. Select the date included in the Backup and click Next.
<> 5. Define Backup Schedule and click Next.
<> 6. Configure the Storage Allocation for Deleted Files and E-mail and
then
<> click Next.
<> 7. Click Finish.
<> 8. Click Backup Now. Now check if the problem will reoccur.
<>
<> If the problem persists, please help me collect the following
information
<> for further research:
<>
<> 1. Gather IIS Metabase:
<>
<> 1) Download the IIS Resource Kit tools from the following page:
<>
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
<> B628-ADE629C89499&displaylang=en
<> 2) Install it, run MBExplorer (Metabase Explorer)
<> 3) Right click the "LM" node and choose "Export to file".
<> 4) Specify a file name, specify the password and finish the export.
<> 5) Send the file and the password to me.
<>
<> 2. MPS Report
<>
<> 1) Download MPS report tool from:
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_SETUPPerf.EXE
<> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> 5) Send the .cab file to v-robeli@xxxxxxxxxxxxx with subject:
<> 39916295-Server Status Report is not working.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Loss of error reporting and Intranet web site
<> <thread-index: Acf+MQAIStwBqGAmSH+XYYfwmCPWaQ==
<> <X-WBNR-Posting-Host: 207.46.19.168
<> <From: =?Utf-8?B?VGltIFNhbmRlcnM=?= <mstngtim@xxxxxxxx(donotspam)>
<> <Subject: Loss of error reporting and Intranet web site
<> <Date: Sun, 23 Sep 2007 15:28:01 -0700
<> <Lines: 15
<> <Message-ID: <4BB395B9-3FE0-4881-B00F-74CF991FEE0E@xxxxxxxxxxxxx>
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<> <Path: TK2MSFTNGHUB02.phx.gbl
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<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi, I have lost all my reporting in the server management console along
<> with
<> <my Intranet web site. I had tried to remove Exchange from the server
due
<> to
<> <not enough backup storage. Backups wouldn't run without errors or
wouldn't
<> <finish.
<> <I had tried moving the exchange stores to another external HD using the
<> <wizards in the console. Didn't work, trashed Exchange.I followed the
<> <procedure to remove Exchange (article ID 833396). This is where
everything
<> <really got trashed. I am at this point right now.
<> <My backups are running ok now, according to the log files/event manager
<> but
<> <I can't see anything in the Server Management Console. I just get a
HTTP
<> <404 code and description. This is for anything that had a report in
there.
<> <Thanks in advance for any help! It's much appreciated!
<> <
<> <Tim
<> <
<> <
<>
<>
<
.
- References:
- RE: Loss of error reporting and Intranet web site
- From: Robert Li [MSFT]
- RE: Loss of error reporting and Intranet web site
- From: Tim Sanders
- RE: Loss of error reporting and Intranet web site
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