Re: SBS 2003 missing file associations after uninstalling ArcServe

Thanks for the input guys. Decided to reinstall after trying to restore the
registry from the repair folder in Windows. That got me up and running with
all file associations restored but I was getting too many permissions-related
error messages any time I tried to open Server Management or install a
program. Think there must have been something intrinsically wrong with the
SBS or ArcServe install from day one. Anyway we're almost back to a fully
working sysem, just need some guys to login remotely for some SQL work, wish
they'd hurry up!

Agree with you Claus re backups, hate not having a full
as-recent-as-possible backup but I think the backups not running was
symptomatic of something not right with either SBS or ArcServe. Hate being
left with only a vague notion as to what went wrong but it happens. Thanks
again

"Cris Hanna [SBS-MVP]" wrote:

I vote for that one!
"Claus" <cjobes@xxxxxxxxxxxxx> wrote in message news:ut4wWEi%23HHA.4184@xxxxxxxxxxxxxxxxxxxxxxx
Well that's not a good position to be in. Short of trying to do this
manually, you could try a repair but that will not fix associations of all
the other software that you have installed. You also don't know what else
went wrong. Given that this install is only 2 weeks old, wiping it and
starting from scratch is probably the least work.

--
Claus
"kWIT" <kWIT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DFD7CBDB-F726-490A-BAD8-FCAA3C6B6BEF@xxxxxxxxxxxxxxxx
> Thanks for the reply Claus.
>
> I should have said this in my first post but there are no backups of this
> server. The server is brand new and was installed approx 2 weeks ago by
> myself and my colleague. I installed ArcServe and it seemed to be working
> fine however the site notified us that the backups weren't running. I was
> on
> holidays last week so my colleague called out to the site. She found that
> she
> couldn't get any backup to work and eventually decided to wait for me to
> return. When I did yesterday I saw that ArcServe wasn't seeing the tape
> drive
> in its devices though the tape drive was working fully (listed in device
> manager and NT Backup could use it). I tried a repair installation of
> ArcServe but that didn't help so I decided I'd uninstall/reinstall and
> that's
> when the situation arose.
>
> "Claus" wrote:
>
>> Very unusual.
>> The best option to me seems to do a restore from yesterdays backup.
>>
>> --
>> Claus
>> "kWIT" <kWIT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:67B8CD17-491C-48C2-80D9-1354265A4829@xxxxxxxxxxxxxxxx
>> > Hi
>> >
>> > I uninstalled ArcServe from a SBS 2003 R2 server yesterday and
>> > immediately
>> > after doing so the file associations in the registry got screwed up.
>> > Opening
>> > any file brought up a message saying Windows doesn't recognise the file
>> > type
>> > etc. It did this for all files, .exe .pdf .lnk and so on. I went into
>> > the
>> > registry and found that a lot of the keys under HKEY_CLASSES_ROOT were
>> > missing, the keys beginning with a dot and the file extension after it
>> > to
>> > be
>> > exact.
>> >
>> > Also all icons on the desktop were squares with the generic file icon
>> > indicating an unknown file type. The same was present in Administrative
>> > Tools, Control Panel and Start Menu. No "Run" option on the Start Menu
>> > either.
>> >
>> > Rebooting with Last Known Good configuration didn't solve the problem.
>> > I
>> > was
>> > able to open .exe files by manually adding the .exe and exefile keys to
>> > the
>> > registry but don't want to do that for all the hundreds of missing file
>> > associations, especially as I don't have a full list of the keys that
>> > were
>> > previously entered in the registry.
>> >
>> > So has anyone come across a situation like this before? I'm not 100%
>> > definite it was uninstalling Arcserve that caused the problem as I find
>> > it
>> > hard to believe simply uninstalling a program could cause so much
>> > damage
>> > to
>> > the registry. However I have nothing else to explain it.
>> >
>> > At the moment it would appear that my only options are to try a repair
>> > installation and failing that a full reinstallation. Any help on this
>> > would
>> > be greatly appreciated.
>> >
>> >
>>
>>
>>


.

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