Re: SBS 2003 missing file associations after uninstalling ArcServe
- From: "Cris Hanna [SBS-MVP]" <crisnnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 18 Sep 2007 14:10:50 -0500
I vote for that one!
"Claus" <cjobes@xxxxxxxxxxxxx> wrote in message news:ut4wWEi%23HHA.4184@xxxxxxxxxxxxxxxxxxxxxxx
Well that's not a good position to be in. Short of trying to do this
manually, you could try a repair but that will not fix associations of all
the other software that you have installed. You also don't know what else
went wrong. Given that this install is only 2 weeks old, wiping it and
starting from scratch is probably the least work.
--
Claus
"kWIT" <kWIT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DFD7CBDB-F726-490A-BAD8-FCAA3C6B6BEF@xxxxxxxxxxxxxxxx
> Thanks for the reply Claus.
>
> I should have said this in my first post but there are no backups of this
> server. The server is brand new and was installed approx 2 weeks ago by
> myself and my colleague. I installed ArcServe and it seemed to be working
> fine however the site notified us that the backups weren't running. I was
> on
> holidays last week so my colleague called out to the site. She found that
> she
> couldn't get any backup to work and eventually decided to wait for me to
> return. When I did yesterday I saw that ArcServe wasn't seeing the tape
> drive
> in its devices though the tape drive was working fully (listed in device
> manager and NT Backup could use it). I tried a repair installation of
> ArcServe but that didn't help so I decided I'd uninstall/reinstall and
> that's
> when the situation arose.
>
> "Claus" wrote:
>
>> Very unusual.
>> The best option to me seems to do a restore from yesterdays backup.
>>
>> --
>> Claus
>> "kWIT" <kWIT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:67B8CD17-491C-48C2-80D9-1354265A4829@xxxxxxxxxxxxxxxx
>> > Hi
>> >
>> > I uninstalled ArcServe from a SBS 2003 R2 server yesterday and
>> > immediately
>> > after doing so the file associations in the registry got screwed up.
>> > Opening
>> > any file brought up a message saying Windows doesn't recognise the file
>> > type
>> > etc. It did this for all files, .exe .pdf .lnk and so on. I went into
>> > the
>> > registry and found that a lot of the keys under HKEY_CLASSES_ROOT were
>> > missing, the keys beginning with a dot and the file extension after it
>> > to
>> > be
>> > exact.
>> >
>> > Also all icons on the desktop were squares with the generic file icon
>> > indicating an unknown file type. The same was present in Administrative
>> > Tools, Control Panel and Start Menu. No "Run" option on the Start Menu
>> > either.
>> >
>> > Rebooting with Last Known Good configuration didn't solve the problem.
>> > I
>> > was
>> > able to open .exe files by manually adding the .exe and exefile keys to
>> > the
>> > registry but don't want to do that for all the hundreds of missing file
>> > associations, especially as I don't have a full list of the keys that
>> > were
>> > previously entered in the registry.
>> >
>> > So has anyone come across a situation like this before? I'm not 100%
>> > definite it was uninstalling Arcserve that caused the problem as I find
>> > it
>> > hard to believe simply uninstalling a program could cause so much
>> > damage
>> > to
>> > the registry. However I have nothing else to explain it.
>> >
>> > At the moment it would appear that my only options are to try a repair
>> > installation and failing that a full reinstallation. Any help on this
>> > would
>> > be greatly appreciated.
>> >
>> >
>>
>>
>>
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