Re: Cannot logoff RWW

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Thanks for your reply.

The virus issue has been cleared.

The patch KB926505 has been applied a lon time ago, before all of this had
started.
I can connect using MSTSC on the local network to connect Vista to Vista.
However there is an issue with XP to Vista which I am aware of using MSTSC.

I can connect remotely via the internet (RWW) using XP to connect to the
server. Howevere the sam is not true with Vista. This seem to be a Vista
issue. I will post to a Vista site.
--
Thanks again for the help
Jack


"Manfred Zhuang [MSFT]" wrote:

Hello Jack,

Thank you for your reply.

I understand that RDP on vista clients does not work. It is abnormal.

Firstly I would like to confirm do you mean Vista clients cannot connect to
all other computers by using MSTSC? Or just the server?

Please ensure following update is installed on the server.

Update for Windows Small Business Server 2003: Windows Vista and Outlook
2007 compatibility (KB 926505)
http://www.microsoft.com/downloads/details.aspx?FamilyId=9BF2F1E4-1B2C-471B-
A284-E0C8C169FAC3&displaylang=en

If Vista cannot connect to all other computers, it should be a Vista issue.
I suggest you post the problem in Vista newsgroup. I believe the problem
can be resolved in this way more efficiently.

Since the virus issue has not been resolved, I suggest you contact
anti-virus support for further assistance. I think it is better to resolve
the virus issue first since it can also be a cause of the issue.

Thank you for your understanding.

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Cannot logoff RWW
| thread-index: Acf2q/XjC8ySFGDAR6ORdAtbuMR9PQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?aGlqYWNr?= <hijack@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <F77EE9FA-0C59-4C7F-9E8C-71497D95572A@xxxxxxxxxxxxx>
<tS0vQ8G8HHA.6140@xxxxxxxxxxxxxxxxxxxxxx>
<6E886CCE-6DC2-4210-8334-DE51F48DD8C8@xxxxxxxxxxxxx>
<fWuqlkT8HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
<CC2A2FD6-9260-42CF-8411-1467AB01EA7A@xxxxxxxxxxxxx>
<epg8D948HHA.748@xxxxxxxxxxxxxxxxxxxx>
<E4D02E47-AC87-4E92-8FEE-57D187B9456C@xxxxxxxxxxxxx>
<uFs7eK68HHA.4584@xxxxxxxxxxxxxxxxxxxx>
<5DA663F5-3A6F-47FA-9E56-508C7B96B01E@xxxxxxxxxxxxx>
<enFHAnS9HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Cannot logoff RWW
| Date: Fri, 14 Sep 2007 01:48:02 -0700
| Lines: 312
| Message-ID: <827CC586-2EC0-4FC7-BDA9-64E17EB8C686@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:62930
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Getting back to the initial problem - Cannot logoff RWW. I find that I
can
| terminate the session sucessfully on the server in Win XP but not in
Vista.
| Is there a policy in Vista that needs to be looked at?
|
| Keep in mind that the virus issue may not be completely resolved.
| --
| Thanks for the help
| Jack
|
|
| "Manfred Zhuang [MSFT]" wrote:
|
| > Hi Jack,
| >
| > To use MSTSC to connect to the server, we need to open port 3389 on the
| > router and forward it to the server.
| >
| > I would like to confirm that have you finished the virus scan?
| >
| > Does the server run at the normal speed now?
| >
| > If the issue persists, I suggest you prepare a clean boot environment
and
| > check the result:
| >
| > Check the issue in a Clean Boot environment.
| > =================
| > 1. Click Start and Click Run, and in the "Open" line, type in
"MSCONFIG"
| > (without the quotation marks) and click OK.
| > 2. Under the Service tab, check "Hide All Microsoft Services", and then
| > click "Disable All" button. In this way, we can disable all the
services
| > which belong to third-party programs.
| > 3. Under the Startup tab, click "Disable All" button.
| >
| > 4. Click OK.
| > 5. Choose Yes to restart the computer.
| > 6. Check "Don't show this message or launch the system configuration
| > utility when Windows starts".
| > 7. Please check if the issue persists.
| >
| > NOTE: We can check on Normal Startup in the General tab to roll back to
| > Normal Mode.
| >
| > If you have any concern, please feel free to let me know.
| >
| > Best regards,
| >
| > Manfred Zhuang(MSFT)
| > Microsoft Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: Cannot logoff RWW
| > | thread-index: AcfzqsnUpcHFwX/fRHqJtJup6u/H0w==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?aGlqYWNr?= <hijack@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <F77EE9FA-0C59-4C7F-9E8C-71497D95572A@xxxxxxxxxxxxx>
| > <tS0vQ8G8HHA.6140@xxxxxxxxxxxxxxxxxxxxxx>
| > <6E886CCE-6DC2-4210-8334-DE51F48DD8C8@xxxxxxxxxxxxx>
| > <fWuqlkT8HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
| > <CC2A2FD6-9260-42CF-8411-1467AB01EA7A@xxxxxxxxxxxxx>
| > <epg8D948HHA.748@xxxxxxxxxxxxxxxxxxxx>
| > <E4D02E47-AC87-4E92-8FEE-57D187B9456C@xxxxxxxxxxxxx>
| > <uFs7eK68HHA.4584@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Cannot logoff RWW
| > | Date: Mon, 10 Sep 2007 06:02:05 -0700
| > | Lines: 321
| > | Message-ID: <5DA663F5-3A6F-47FA-9E56-508C7B96B01E@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:61916
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | The IPconfig settings seem to be in order.
| > |
| > | I checked my monitoring and reporting and noticed that the Processes
by
| > CPU
| > | usage was high ( the server never reached such levels in the past)
| > | Process Name - ID
| > | pssvc - 2608 20.2%
| > | system - 4 13.5%
| > |
| > | Processes by memory
| > | store - 1208 533MB
| > | sqlservr - 2052 303MB
| > | Does this give any clue to the slowness of the server. (The virus
scan
| > | mentioned will be done in due course - when users have gone home)
| > |
| > | --
| > | Thanks for the help
| > | Jack
| > |
| > |
| > | "Larry Struckmeyer" wrote:
| > |
| > | > >>Download the files into the same folder, unzip them, move all the
| > files
| > | > >>into
| > | > >> the same folder, open a cmd prompt navigate to that folder and
run
| > the
| > | > >> executable. It will run three passes over your stated or all
local
| > | > >> drives.
| > | >
| > | > My mistake in the above... you can do all this from the GUI with
"my
| > | > computer" or windows explorer.
| > | >
| > | > re dns
| > | >
| > | > If you have run the CECIW, and not messed with the DNS or DHCP
apps,
| > your
| > | > DNS *should* be good to go.
| > | > The thing to look for is to run ipconfig /all from the server and
one
| > or
| > | > more workstations.
| > | >
| > | > if you do this:
| > | >
| > | > ipconfig /all > c:\filename.txt
| > | >
| > | > the command will redirect the output to the file you name, which
you
| > can
| > | > read, print, or cut and past to post here if you wish. No need to
| > change
| > | > anything, there is nothing useful there that a bad guy would not
| > already
| > | > know, or find out with a port scan.
| > | >
| > | > All DNS settings on every card in the LAN should have their DNS
| > pointing to
| > | > the internal nic of your SBS.
| > | >
| > | > Larry
| > | >
| > | >
| > | > "hijack" <hijack@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > news:E4D02E47-AC87-4E92-8FEE-57D187B9456C@xxxxxxxxxxxxxxxx
| > | > > Thanks for the input.
| > | > > I have used RWW successfully before on this server. It is the
shutting
| > | > > process that is giving a problem. Port 443, 444 and 4125 have
been
| > | > > forwarded.
| > | > > If it is a DNS isue, what do I have to look out for ?
| > | > >
| > | > > Thanks for the virus info. I will give this a try. My gut tells
me
| > that it
| > | > > is the virus that is causing the slowness. What I think is
happening
| > is
| > | > > that
| > | > > when the virus is active/activating the client security is
.

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