Re: Blown it up, Reinstalled IIS - buzzards are circling my body!



Just not my week, just lost my reply. I've had to keep these guys up and
running, tax season is here for extensions. I cannot call PSS I don't think,
I work at a hospital in IT, this is a sideline, I have no Partner etc. They
purchased SBSr2 Premium with 10 cals with a Dell Server about six months ago.

I reinstalled Server tools, Intranet, Monitoring, Networking,
Administration, and Client Deployment. Server mail goes out, users cannot
send or recieve mail. Internet is up. In My Computer server shows as an Win
03 for SBS with SP2 installation - so I'm not sure about reinstalling SP1. I
pulled up IIS, all the web sites (4) that are normally there are there and
running. CEICW will fail on the email installation only. Exchange is working
internally. Microsoft Exchange Routing Engine service doesn't start and logs
events 116, 7023, I tried 841576 fix - didn't work. Looks like it's a
metabase error and my only option is to do the exchange setup with the
/reinstall option, no good recent IIS metabase backups that I would trust
exist. Too much water under the bridge. I have three other SBS installations,
10 to 40 users up and running no problem. I have installed and maintained six
2000 SBS installations. I started on Novell 3 back in '86. I mainly focus on
Oracle, SQL and Studio development so I'm NOT an SBS expert - I do have the
SBS03R2 Admin Companion - read cover to cover - very well written, and
Exchange 03 and ISA 04 books also (read and perused - not completely
understood and that's a fact Jack!). Am I in just way over my head now? I've
got so much in it now that hiring another consultant to come in is going to
make me come out way negative as I will NOT be charging this client for one
tenth the time I have in it because I'm sure I've compounded issues. Ideas
gentlemen?
--
Steve
GrayMatter, Inc
SBS R2 Premium user


"Dave Nickason [SBS MVP]" wrote:

If the buzzards are circling, I'd call PSS and open a case. It seems like
you have a number of issues that would benefit from having someone to talk
you through all the procedures. It seems like there's a networking issue
that's preventing incoming e-mail from working correctly, and possibly
getting ISA reinstalled would resolve that. Doing that is going to involve
finding the installation logs and troubleshooting the specific failures
found there. With ISA reinstalled, the CEICW should work properly, which
should fix the e-mail.

The other benefit to calling PSS is that you should be able to get some
advice about the severity of what happened to the server in reference to
"they've been hacked." If it's a virus or trojan, you should be able to
cure that. But, if someone were actually able to access the server
directly, you might want to flatten it and do a scratch reinstall. The
latter is something that would require a lot of careful planning to prevent
data loss, and to prevent moving any possible vulnerability over to the new
install.


"Graysailor" <Graysailor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:79D8A28D-49DB-4C06-ACA6-FA9C7AF8AB86@xxxxxxxxxxxxxxxx
This is one of those nightmare sequences of events. Call from client -
internet is down. Phone guys come in and get on server and make some
modifications. I come in and pull up their Exchange Q's, they've been
hacked
and now my little CPA firm is an international spammer. Steps so far:
1. Symantec finds and kills some viruses, still can't get much to work
properly.
2. Rerun CEICW, no go.
3. Unload and reload SP, 829114, no go.
4. Reload Exchange, it's up and working.
5. Reload ISA 04, no go.
6. Unload ISA 04 and try to work without it. Back on the net, no incoming
mail yet. CEICW dies at firewall and email setups.
7. Kill Sharepoint again. CEICW dies at firewall, but gets through email
setup. Still no incoming email, outgoing works and net works.
8. Unload IIS and reinstall IIS.
9. Reinstall Sharepoint.
9. Reload ISA 04, no go. CEICW still dies at firewall and email.
10. Unload ISA 04, CEICW still dies at firewall and email configs.
11. Unload Sharepoint, CEICW still dies at firewall, email works
configuration works.
12. Begin to plan to reinstall IIS - find article entitled "How to Wack
Yourself - reinstall IIS on SBS - BAD IDEA" by Q. Puke what appears to be
my
guts.
13. Get on technet again for research, solace and help.

--
Steve
GrayMatter, Inc
SBS R2 Premium user



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