RE: SQLVDI - ErrorCode=(288)Attempt to release mutex not owned by call
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Fri, 14 Sep 2007 09:11:34 GMT
Hello Joe,
Thank you for posting here.
According to your description, I understand that you get SQLVDI error on
your SBS. If I have misunderstood the problem, please don't hesitate to let
me know.
Based on my research, this is a known issue on SBS. This problem occurs
because of a race condition. The race condition incorrectly logs the event
in the Application log.
To resolve this problem immediately, contact Microsoft Customer Support
Services to obtain the hotfix KB934396. For a complete list of Microsoft
Customer Support Services telephone numbers and information about support
costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.
Important: To apply this hotfix, you must have SQL Server 2005 Service Pack
2 installed.
For more information please refer to:
FIX: Error messages and an event may be logged when you use the Virtual
Device Interface in SQL Server 2005 or in SQL Server 2000
http://support.microsoft.com/kb/934396
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Gather MPS network report:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe on the server box.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: SQLVDI - ErrorCode=(288)Attempt to release mutex not owned
by call
| thread-index: Acf2EKGtZ/DNYCZ3QAqt9RAi6KT0hg==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?Sm9lRg==?= <JoeF@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: SQLVDI - ErrorCode=(288)Attempt to release mutex not owned by
call
| Date: Thu, 13 Sep 2007 07:16:09 -0700
| Lines: 21
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| I really have to figure this out. Every day there's at least 15 entries
of
| this in my server reports. The owner doesn't like to see ANY critical
errors.
| I've done the patch from Microsoft already. Is anyone else out there
having
| the same problem?
|
| I'm running SBS 2003 Premium and this started happening after the
Sharepoint
| DB's were upgraded to SQL 2005 WG edition.
----------------------------------------------------------------------------
------------------------------
| Critical Errors in Application Log
|
| Source Event ID Last Occurrence Total Occurrences
| SQLVDI
| 1 9/11/2007 11:00 PM 15 *
| SQLVDI: Loc=CVDS::Cleanup. Desc=Release(ClientAliveMutex).
| ErrorCode=(288)Attempt to release mutex not owned by caller. .
Process=2340.
| Thread=1240. Client. Instance=SHAREPOINT. VD=.
----------------------------------------------------------------------------
-------------------
| Any help is appreciated. Thanks.
|
| -JoeF
|
|
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