Re: Exchange Server Restore From Backup - Help Needed



Larry,
I have now realised after reading the knowledgebase article you sent me the
link to, that the "database in use" error was because I hadn't "dismounted"
the Information Store and the Public Folders. I have now done this after
making copious backups of my emails and am doing a restore. Fingers crossed
that I can get the client's emails and contacts back!

Thanks again, I feel like I am getting somewhere again.

Siv

"Larry Struckmeyer" <lstruckmeyer(at)mis-wizards(dot)com> wrote in message
news:%23ULfBLS9HHA.980@xxxxxxxxxxxxxxxxxxxxxxx
Because the Travan Tape only holds 20GB uncompressed 40GB compressed, I
had to modify the backup so that the Exchange Server files were only
backed up as the first storage group, the individual files could not be
backed up as they with the customer's data exceeded the backup tape's
capacity. I used some advice here from one of the MVPs to modify the SBS
script so that it only backed up the Exchange data once in the form of
the "first storage group".

Siv:

I often say that I learn something everytime I read the posts in this
group. You have shown me a nother tidbit that I did not know. Did any of
the info about the errors you were seeing help?

Larry


"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:uMd$WhQ9HHA.5456@xxxxxxxxxxxxxxxxxxxxxxx
Larry,
That's the issue really, when I come to do a restore the only option I
get is to restore to the current machine or to another Exchange Server.
Because the Travan Tape only holds 20GB uncompressed 40GB compressed, I
had to modify the backup so that the Exchange Server files were only
backed up as the first storage group, the individual files could not be
backed up as they with the customer's data exceeded the backup tape's
capacity. I used some advice here from one of the MVPs to modify the SBS
script so that it only backed up the Exchange data once in the form of
the "first storage group".

I will hav a a look at the link and see if I can fathom out why it keeps
saying that the database is in use??

Thanks for your continued help.

Siv

"Larry Struckmeyer" <lstruckmeyer(at)mis-wizards(dot)com> wrote in
message news:u84q8wN9HHA.5948@xxxxxxxxxxxxxxxxxxxxxxx
Siv:

I think I suggested that you not restore the exchange databases to your
working folder.

Any search engine should give you lots of hits on the errors you are
getting: Here is one.

http://support.microsoft.com/kb/291996

But, IMHO, you really need to just get those files off the tape to a
silent folder. Once you have a set of files, you may need to run some
utilities against them to make them usable.

But you wont know until you get them off the tape and into the proper
folder in your customers system. I am hoping you followed all the
directions about same server name, same information store name, same
domain name, etc..

Good news is that once you get them off the tape you can make a copy of
them and work with them while preserving your copy.

Larry


"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:Oy3$PiN9HHA.5456@xxxxxxxxxxxxxxxxxxxxxxx
Larry,

Exact error details from the App Event Log:

Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Date: 12/09/2007
Time: 01:58:07
User: N/A
Computer: SERVER01
Description:
Information Store (4044) Callback function call
ErrESECBRestoreGetDestination ended with error 0xC7FE1F41 Database is
in use.
.

For more information, click
http://www.microsoft.com/contentredirect.asp.

Arrgghh!
Siv


"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:enotCfN9HHA.3400@xxxxxxxxxxxxxxxxxxxxxxx
Larry
Set the database settings for public folders and information store to
allow overwrite,
Kicked off the restore, but it fails saying the database is in use?

Which Exchange Services should be running and which not when you do
this.

Siv

"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ef6QTSN9HHA.980@xxxxxxxxxxxxxxxxxxxxxxx
Larry,
Thanks for the advice. I have backed up my existing exchange server
to a file in a saved folder and are now restoring the files from the
tape to my machine, I'll post back here what happens!

Thanks for your advice.

Siv

"Larry Struckmeyer" <lstruckmeyer(at)mis-wizards(dot)com> wrote in
message news:e2%23W%23BN9HHA.5456@xxxxxxxxxxxxxxxxxxxxxxx
Hi Siv:

Yes, you would want to be careful not to restore the files from the
tape into the same folder that holds your active *.edb and *.stm
files. (note that they could be in different locations)

Could you not put the ide controller in the new system for the
client. Still, if they have started to collect mail you can't
overwrite that store either.

Now, for the recovery, you may have another issue. If you have
already started to collect mail into a new store, you do have a
problem with combining them.

I would first get the *.edb and *.stm files off the tape. Really
does not matter if they come to your system, the customers system,
or somewhere else. You just need the files. Regardless of whether
you restore them to your system or the customers, be very careful
that you do not restore them to the same folder as your *.edb and
*.stm files. (unless you first stop all the exchange services and
rename the current files.)

Once they are off the tape, then you can deal with how to get them
mounted in the new system.

If the new system has already started to collect mail into the new
store, you should post here, or in one of the exchange groups for
assistance with that.

The problem with "mount the databases after the restore" may be that
you are not restoring them to a location that the exchange system
manager knows about.


Larry


"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OJ28wYM9HHA.2004@xxxxxxxxxxxxxxxxxxxxxxx
Larry,
I must admit I initially thought of fitting a hardware PCI card,
but then after reading the restore to alternate PC thought that
would do the trick. I am scared of restoring to my box in case it
overwrites/stuffs up my Exchange server as I do use that for
collecting my own emails for my business and the rest of the
family.

Would the restored files not obliterate my emails?

Thanks for your response.

Siv

"Larry Struckmeyer" <lstruckmeyer(at)mis-wizards(dot)com> wrote in
message news:OUOZ$NM9HHA.2752@xxxxxxxxxxxxxxxxxxxxxxx
Hi Siv:

Not addressing any problems with getting the store to mount here.
Just getting it off the tape.

I tend to throw hardware at a project like this.

http://computers.pricegrabber.com/storage-device-controllers/m/534542/

I would probably not even close the case,

Power off
lay it on its side,
plug in the card
set the tape drive on a secure box, clipboard, etc.
attach all the cables.
attach a floppy if the server does not have one
restart
feed it the driver.

If the info you need is on the tape, you should be good to go.

reverse the above, stand the clients server back up on it's feet.
:-)

OTOH, you could restore the information store to your server, copy
them to a USB thumb or external drive, and them move them to the
client server

Larry


"Siv" <g@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:e$PG57L9HHA.4584@xxxxxxxxxxxxxxxxxxxxxxx
Hi,
I posted twice on this subject and both posts never appeared
maybe I inadvertently used a word that blocked the post??

The question:

I have a good backup tape on a Travan tape from a server that was
destroyed. I am now recovering the data from Exchange. My problem
is that the new server is totally SCSI and I cannot fit a Travan
tape drive to it (it has a DAT 72 fitted) so I can't restore the
Exchange Server data directly on the machine. After pouring over
a number of MS Documents I can see there are a number of methods
that would allow me to restore this data if I was restoring the
tape on the new machine.

I discovered from the documentation that I can redirect a restore
from one machine to another. My SBS box is in the Sivill.local
domain and the client's new Server is in a domain called
completeweedcontrol.local (The non-fqdn name is CWCLTD, hereafter
referred to as CWC).

I have fitted a Travan tape drive to my SBS box as it does have
an IDE connector and then changed the IP address of my box so
that it is in the same subnet as the CWC box using the wizard in
"Connect to the Internet". I wondered if that would cause
problems as they are both DHCP servers but I didn't see anything
pop up (the logs may tell a different story when I get to them??)
There were no clients in the network whilst I was attempting
this.

I started the NTBackup utility in non-wizard mode and went to the
Restore tab. I located the "First Storage Group" backup item and
clicked "Restore", I was then offered the option to re-direct the
restore to another database server. The computer I was on is
called "SIVILL\SERVER01" and the new one is "CWCLTD\SERVER02". I
had tested they could see each other through Explorer and I had
set the Administrator user names & passwords to the same values
on both machines.

I clicked the "Browse..." button to see if my server could see
the other one, at first they couldn't but after a while of
retrying eventually I could see the two domains and the SERVER02
computer listed in the CWCLTD domain. When I tried to select it,
there was a small plus symbol as if there might be a sub entry,
but it wouldn't expand out and when I clicked on the server name
"SERVER02" the "OK" button remained greyed out?

In the end I cancelled this dialog and entered "SERVER02"
manually. I set the temp location for log and patch files to
"C:\Temp\Exchange".

I ticked the "Last Restore Set" and "Mount Database After
Restore" check boxes and then clicked OK.

The first and immediate dialog came up saying that the log file
path could not be created, yet when I checked on SERVER02 it had
in fact created the folders. When I OK'd that warning another
came up saying:

"The specified computer is not a Microsoft Exchange server or its
Microsoft Exchange services are not started."

I checked and all the usual services were up and running on
SERVER02?

Can anyone help me with this as it is getting frustrating. I am
back in at the client's tomorrow and really would like to get
their email back as well as their contact information as they
have been through a fairly major disaster recovery and pretty
much everything else has gone well!

Siv





















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