RE: Foundry Mail config + ISA 2004

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Hello Dan,

Thank you for your update.

1. The Mail Foundry IP address is the computer IP where Mail Foundry
installed on.

2. You can find the protocols: LDAP, LDAP (UDP), LDAP GC (Global Catalog),
LDAPS, LDAPS GC (Global Catalog) under:
ISA 2004 management console -> Firewall Policy -> Toolbox -> Protocols ->
All Protocols

I'm sorry you do not let me know the information I ask in my previous reply.

Before we go any further, please let me know the following information so
that we can understand your situation more clearly.

1. Where do you install the Foundry Mail? In internal, on SBS or in
external?

2. What OS does the Foundry Mail installed on?

3. Please capture screenshots on the error messages and send the pictures
to me at v-terliu@xxxxxxxxxxxxx

4. Please help to gather the ISA Info:

1) Download the file from the following URL:

http://www.isatools.org/tools/isainfo.zip

2) Extract all files to a folder on ISA server.

3) Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.

4) Please send these files to me at v-terliu@xxxxxxxxxxxxx

5. Please also help to gather the ISA logs:

1) Schedule a down time.

2) Open ISA 2004 management console.

3) Expand the server node and highlight 'Monitoring'.

4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
Pane' is showed there.

5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.

6) Switch to the 'Fields' tab, click 'Select All', and then click OK.

7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.

8) Switch to the 'Fields' tab, click 'Select All', and then click OK.

9) Click 'Apply' to save changes and update the configuration.

10) Temporarily disable the Firewall service. To do that, please click
Monitoring | Services tab, and then right click 'Microsoft Firewall' to
choose 'Stop'.

11) Clear the current existing W3C logs. To do that, go to the log saving
directory and clean any existing .W3C logs. By default, the logs will be
saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may not
be able to deleted, that's normal.) You may backup them first and then
delete them.

12) Go back to the ISA 2004 management console, and then Start the stopped
'Microsoft Firewall' service.

13) Reproduce the problem, stop the service, and then gather the resulting
W3C files to me for analysis.

14) Please also let me know the IP address of the testing clients so that I
can filter the data.

I appreciate your time and look forward to hearing from you.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Foundry Mail config + ISA 2004
| thread-index: AcfzsTOuNd0z5Cq0SAiyX1GAVwJBJg==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?RGFuIFNoYWxsYmV0dGVy?=
<DanShallbetter@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <06C024FD-338F-4BBF-B207-F9B906B96527@xxxxxxxxxxxxx>
<WPAdr348HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Foundry Mail config + ISA 2004
| Date: Mon, 10 Sep 2007 06:48:00 -0700
| Lines: 228
| Message-ID: <3526D684-C168-4DAC-9E14-24D62ADC3279@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:61926
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks to all who replied. Mail Foundry has a hosted e-mail option
similar to
| Postini. Part of the setup is to configure the acceptable e-mail address
to
| filter mail on. Mail Foundry has an auto-discovery option that uses
something
| they call Exchange connector. I am hestiant to run CEIW, as past run have
| required multiple tries to get it to complete the process successfully. I
| tried to add the LDAP rule to my ISA 2004 firewall rules followinng the
| directions. I did not see any place to add the listed protcols, also did
not
| have Mail Foundry IP address. As I am only testing the application I
added
| the 20 addresses manually.
|
| Dan
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Dan,
| >
| > Thank you for posting here. Let's also thank Russ and Lanwench for the
| > input.
| >
| > This is 3rd-party software installation related issue. I can only help
you
| > to check the SBS and ISA settings. If we narrow down the issue to
Foundry
| > Mail, you may need to contact the Foundry Mail support.
| >
| > According to your description, I understand that you get error when you
try
| > to install Foundry Mail. If I have misunderstood the problem, please
don't
| > hesitate to let me know.
| >
| > First, please let me know, where do you install the Foundry Mail? In
| > internal, on SBS or in external?
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > 1. By default, we can access SBS LDAP thru port 389 from internal
clients
| > or on SBS. We only need to run the CEICW. The CEICW will create
necessary
| > rules in ISA server.
| >
| > Go through the follow KB and Rerun CEICW carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| > http://support.microsoft.com/kb/825763/en-us
| >
| > 2. If you install the Foundry Mail in internal workstation, please
install
| > ISA firewall client on the workstation:
| >
| > On the workstation, please access \\SBSServerName\mspclnt\, then run
| > setup.exe
| >
| > 3. If you install the Foundry Mail in external, we need to create ISA
rule
| > to allow the traffic:
| >
| > Please open the ISA management console, navigate to Firewall Policy,
right
| > click "Firewall Policy" and click New->Access Rule, then create a new
| > access rule as following:
| >
| > Rule name: LDAP from Foundry Mail
| >
| > Rule Action: Allow
| >
| > Protocols: LDAP, LDAP (UDP), LDAP GC (Global Catalog), LDAPS, LDAPS GC
| > (Global Catalog)
| >
| > Sources: Foundry Mail IP address
| >
| > Destination: Local Host
| >
| > User Sets: All Users
| >
| > Then move this rule to the top and click Apply to save all the settings.
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. Please help to gather the ISA Info:
| >
| > 1) Download the file from the following URL:
| >
| > http://www.isatools.org/tools/isainfo.zip
| >
| > 2) Extract all files to a folder on ISA server.
| >
| > 3) Double click Isainfo.js. This will generate 2 files
| > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
| > current folder.
| >
| > 4) Please send these files to me at v-terliu@xxxxxxxxxxxxx
| >
| > 2. Please also help to gather the ISA logs:
| >
| > 1) Schedule a down time.
| >
| > 2) Open ISA 2004 management console.
| >
| > 3) Expand the server node and highlight 'Monitoring'.
| >
| > 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
| > Pane' is showed there.
| >
| > 5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 9) Click 'Apply' to save changes and update the configuration.
| >
| > 10) Temporarily disable the Firewall service. To do that, please click
| > Monitoring | Services tab, and then right click 'Microsoft Firewall' to
| > choose 'Stop'.
| >
| > 11) Clear the current existing W3C logs. To do that, go to the log
saving
| > directory and clean any existing .W3C logs. By default, the logs will
be
| > saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may
not
| > be able to deleted, that's normal.) You may backup them first and
then
| > delete them.
| >
| > 12) Go back to the ISA 2004 management console, and then Start the
stopped
| > 'Microsoft Firewall' service.
| >
| > 13) Reproduce the problem, stop the service, and then gather the
resulting
| > W3C files to me for analysis.
| >
| > 14) Please also let me know the IP address of the testing clients so
that I
| > can filter the data.
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Foundry Mail config + ISA 2004
| > | thread-index: Acfwv/M+EQeXxSpVSxOnbzN5KRMBHg==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?RGFuIFNoYWxsYmV0dGVy?=
| > <DanShallbetter@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Foundry Mail config + ISA 2004
| > | Date: Thu, 6 Sep 2007 12:56:01 -0700
| > | Lines: 25
| > | Message-ID: <06C024FD-338F-4BBF-B207-F9B906B96527@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:61351
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Running SBS 2003 & ISA 2004 trying to setup Foundry Mail. Setup
| > instructions
| > | are a little vague if I understand it correctly it ask me to provide
the
| > | Exchange / LDAP name if Exchange is not running on the DC. I am
leaving
| > it
| > | blank.
| > |
| > | When configuring the Exchange connector and updating the settings I
| > receive
| > | the following:
| > |
| > | Could not contact the LDAP server '' on port 389. Most likely the
server
| > is
| > | either not running an LDAP server on this port or cannot be contacted
| > |
| > | Looking at ISA firewall for SMTP, ports are defined as all valid
ports.
| > Do I
| > | need to specify 389 for both out going and incoming?
| > |
| > | Does SBS enable LDAP by default?
| > |
| > | Will I still need IMF once running Foundry Mail?
| > |
| > | Foundry Mail support was not familiar with SBS
| > |
| > | Thanks,
| > |
| > | Dan
| > |
| > |
| > |
| >
| >
|

.

Relevant Pages

  • RE: Foundry Mail config + ISA 2004
    ... Mail Foundry has an auto-discovery option that uses something ... to check the SBS and ISA settings. ... we can access SBS LDAP thru port 389 from internal clients ... 'Microsoft Firewall' service. ...
    (microsoft.public.windows.server.sbs)
  • RE: Foundry Mail config + ISA 2004
    ... The Mail Foundry IP address is the computer IP where Mail Foundry ... Please help to gather the ISA Info: ... Temporarily disable the Firewall service. ... 'Microsoft Firewall' service. ...
    (microsoft.public.windows.server.sbs)