Re: DNS Server Name

Hello Customer,

Thank you for posting here. Let's also thank Gregg for the input.

According to your description, I understand that when you run the CEICW,
you get error about fully-qualified domain name do not match. If I have
misunderstood the problem, please don't hesitate to let me know.

First, your IP configuration on double NICs of SBS is not set properly. The
2 NICs IP addresses (192.168.1.2 and 192.168.1.3) on same subnet. Please
set them on different subnets.

Second, we do not need to configure DHCP on SBS, after you run the CEICW,
the DHCP will be configured properly.

Third, remove default gateway from LAN connection.

Therefore, I suggest we try the following steps to see if we can resolve
this issue:

1. Disable DHCP on SBS

2. Run the Change Server IP address wizard to configure the SBS IP:

a. SBS->Server Management->Internet and E-mail->Change Server IP Address

b. Change the IP to a new IP address (192.168.16.2).

3. Please set all client computers obtain IP address automatically.

4. Run the CEICW as following steps:

a. Open Server Management.
b. Click To Do List.
c. Click Connect to the Internet.
d. Proceed to the "Firewall" page and select "Enable Firewall".
e. On the "Services Configuration" page, make sure that "E-mail" service
has been checked.
f. On the "Web Services Configuration" page, check the web services that
you want to publish.
g. On the "Web Server Certificate" page, choose "Create a new Web server
certificate" and key in your public domain name in the box.
h. On the "Internet E-mail" page, choose "Enable Internet e-mail".
i. On the "E-mail Delivery Method" page, choose the 2nd radio box since
you're using a Smart Host, then key in the IP address of your smart host.
j. If you're using POP3 connector, please enable POP3 Connector.
k. Key in your e-mail domain name in "Email Domain Name" page.

Important: Please input your public domain name here: ie2architects.com

l. Configure POP3 account and scheduling settings, then finish the wizard.

5. Then, test this issue. If the issue persists, please manually configure
the SMTP virtual server properties.

a. In Exchange System Manager, click the virtual server that you want to
configure.
b. On the Action menu, click Properties.
c. Click the Delivery tab, and then click Advanced.
d. In the Advanced Delivery dialog box, type the FQDN of the Exchange
server. In your case, it is ie2architects.com.
e. Click Configure button, input your ISP DNS address here. Click OK.
f. Click OK, and then click OK again to close the virtual server
properties.
g. Restart the SMTP virtual server.

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

1. Please capture screenshots on the error messages and send the pictures
to me at v-terliu@xxxxxxxxxxxxx

2. Gather the icwlog.txt file in the "C:\Program Files\Microsoft Windows
Small Business Server\Support" folder and send to me.

3. Run command "ipconfig /all > c:\ipconfig_sbs.txt" and "route print >
c:\route_sbs.txt" on SBS, send the files c:\ipconfig_sbs.txt and
c:\route_sbs.txt to me at v-terliu@xxxxxxxxxxxxx

4. Please collect the MPS Report for Exchange:

a) Download MPSRPT_Exchange.EXE from the following link:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en

b) Double-click the executable file to start the report gathering tool, and
then accept the end-user licensing agreement (EULA). Note Please be patient
while MPS Reports collects data. The tool may appear to stop responding
(hang) because it may take from five to 15 minutes to collect the data.

c)> The tool creates a CAB file named "%COMPUTERNAME%_MPSReports_.CAB" in
the %systemroot%\MPSReports\Setup\Reports\Cab folder. The CAB file contains
the reports that the MPS Reporting Tool generated. If the tool does not
create the CAB file, copy all the files in the
%systemroot%\MPSReport\Setup\Reports folder to a compressed (zipped) file.
Note The %systemroot% folder is the folder where you installed the
operating system. By default, this is the C:\WINDOWS folder.

d) Send me the CAB file or the compressed (zipped) file at:
v-terliu@xxxxxxxxxxxxxx

For more information, please refer to the following article:
818742 Overview of the Microsoft Configuration Capture Utility (MPS_REPORTS)
http://support.microsoft.com/?id=8187423

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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| Thread-Topic: DNS Server Name
| thread-index: Acf0E43Aah9XtwwtTWCDWuBn9Esj1w==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?QXJraXRvcnR1cmU=?= <arkitorture@xxxxxxxxx>
| References: <B5B82A31-CB2E-416B-9FB9-2BB57E6FB708@xxxxxxxxxxxxx>
<ee8PX848HHA.4784@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: DNS Server Name
| Date: Mon, 10 Sep 2007 18:32:02 -0700
| Lines: 49
| Message-ID: <A90EC31E-B035-4846-92F0-62C0E3C38938@xxxxxxxxxxxxx>
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:62071
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Ok, what am I doing wrong. I have run the Ceicw to no avail. It always
| fails on trying to set up the network connection. I decided to go with a
2
| nic system. I set up or tried to set them up as explain by Microsoft. I
am
| still getting the SMTP error "The fully-qualified domain name of SMTP
virtual
| server 'Default SMTP Virtual Server' on server ie2 does not match the DNS
| resolved server name. This may cause mail routing problems. SMTP virtual
| server: ie2architects.com. DNS resolved server name:
| ie2.ie2ArchitecturalStudio.local.". I have set up DHCP on the server and
set
| up the correct zones for it. IIS running, but I don't know if I need it
or
| need to uninstall, I would like to use the FTP portion if possible, my
web
| site is hosted by my ISP who registered the name. I have looked into and
| tried everything I can think of and this shouldn't be this hard. I do
have
| access to the internet using the External nic card, I haven't tried
accessing
| the network drives just yet from my workstations.
|
| Anyone, please help me, I am a pretty smart guy and I have been working
on
| this for over 20 and I am just about ready to REINSTALL my freaking
server at
| this point.
|
| Host Name . . . . . . . . . . . . : ie2
| Primary Dns Suffix . . . . . . . : ie2ArchitecturalStudio.local
| Node Type . . . . . . . . . . . . : Unknown
| IP Routing Enabled. . . . . . . . : Yes
| WINS Proxy Enabled. . . . . . . . : Yes
| DNS Suffix Search List. . . . . . : ie2ArchitecturalStudio.local
|
| Ethernet adapter Internet Connection:
|
| Connection-specific DNS Suffix . :
|
| Physical Address. . . . . . . . . : 00-18-F8-09-88-E8
| DHCP Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 192.168.1.3
| Subnet Mask . . . . . . . . . . . : 255.255.255.0
| Default Gateway . . . . . . . . . : 192.168.1.1
| DNS Servers . . . . . . . . . . . : 192.168.1.2
| NetBIOS over Tcpip. . . . . . . . : Disabled
|
| Ethernet adapter Lan Connection:
|
| Connection-specific DNS Suffix . :
| Description . . . . . . . . . . . : Intel(R) PRO/100 S Desktop Adapter
| Physical Address. . . . . . . . . : 00-0E-0C-C2-99-C9
| DHCP Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 192.168.1.2
| Subnet Mask . . . . . . . . . . . : 255.255.255.0
| Default Gateway . . . . . . . . . : 192.168.1.1
| DNS Servers . . . . . . . . . . . : 192.168.1.2
| Primary WINS Server . . . . . . . : 192.168.1.2
|

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