Re: Ntbackup frustration
- From: Differduffer <Differduffer@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 10 Sep 2007 22:50:02 -0700
Thanks Claus, I will check that. I am having *another* drive installed under
warranty to see if that helps. I'll make sure the tech updates the drivers
etc.
You mention that there may be a *compatibilty* issue....what exactly did you
mean?
"Claus" wrote:
I would first check for updated drivers at the Sony site. It looks to me.
like a compatibility issue.
--
Claus
"Differduffer" <Differduffer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DCE7AFE9-3A1E-458D-BBE1-305D6EC4BB61@xxxxxxxxxxxxxxxx
I am having trouble getting Ntbackup to work properly on a new SBS 2003 R2
installation.
The server is a new Acer Altos G540 with a Sony AIT (SDX 570v) tape drive.
When running a backup to tape, it *nearly* completes but errors out with
this message:
Error: The device reported an error on a request to write data to media.
Error reported: Hardware failure.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
When I Google this error, I end up at KB817688. I have downloaded and
tried
to install this patch but am now getting the message from the patch:
"Setup
has detected that the Service Pack version of this system is newer than
the
update you are applying. There is no need to install this update"..... Now
what?
The backups absolutely have to run for this client so I have installed a
hard drive to backup to temporarily. Note that the backup to disk happens
flawlessly. (I have also added a temp external HD to backup to so the
client
can take it home with him. This backup to disk also works flawlessly)
Here is a truncated copy of the log:
Backup Status
Operation: Backup
Active backup destination: 8mm AIT
Media name: "Media created 3/09/2007 at 12:58 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "Set created 3/09/2007 at 1:00 PM"
Media name: "Media created 3/09/2007 at 12:58 PM"
Backup Type: Normal
Backup started on 4/09/2007 at 3:07 AM.
Folder C:\
AUTOEXEC.BAT 0 25/07/2007 11:52 AM
boot.ini <RHS> 223 25/07/2007 8:25 PM
CONFIG.SYS 0 25/07/2007 11:52 AM
Exchange Server Setup... 2244904 25/07/2007 2:00 PM
IO.SYS <RHS> 0 25/07/2007 11:52 AM
MSDOS.SYS <RHS> 0 25/07/2007 11:52 AM
msizap.exe 94720 18/02/2007 12:31 AM
NTDETECT.COM <RHS> 47772 25/07/2007 4:11 PM
ntldr <RHS> 297072 25/07/2007 4:11 PM
ssapi.log 119560 3/09/2007 1:24 PM
.
.
.
.
April 28.box 65536 19/06/2006 4:22 PM
April 28.MYO 274595840 19/06/2006 4:19 PM
Error: The device reported an error on a request to write data to media.
Error reported: Hardware failure.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 4/09/2007 at 4:08 AM.
Directories: 550
Files: 26254
Bytes: 8,426,610,693
Time: 1 hour, 1 minute, and 9 seconds
Error: C: is not a valid drive, or you do not have access.
----------------------
The operation did not successfully complete.
----------------------
I am unsure what to do now. I have had the tape drive replaced in case it
was faulty but I still get this error message.
Can anyone help please? This has become quite urgent.
Thanks
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