RE: PPTP remote access ports dissapear - HELP PLEASE!



Hello Jorge,

Thank you for posting here.

According to your description, I understand that the WAN Miniports (PPTP)
ports disappear from the RRAS console. If I have misunderstood the problem,
please don't hesitate to let me know.

Based on my research, SBS have wizard to configure the VPN, we do not need
to manually configure the VPN in RRAS. I suggest we try the following steps
to reconfigure the VPN on SBS via recommended wizards to see if we can
resolve this issue:

1) Disable RRAS

a. Schedule a network down time.

b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"

c. Right click the SBSname (local), select Disable Routing and Remote
Access console

2) Run CEICW on SBS

You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

3) Run Remote Access wizard

a. On the Small Business Server 2003-based server, click To Do List in the
left pane of the Server Management console.

b. Under Network Tasks, click Configure Remote Access.

c. Click Next, click Enable Remote Access, click to select the VPN Access
check box, and then click Next.

d. Type the fully qualified public domain name (your public DNS name) of
your server, click Next, and then click Finish.

e. When the wizard is completed, click Close.

4) Then you can access RWW to download Connection Manager or copy the file
from SBS server c:\ ClientApps\Connection Manager\SBSPackage.exe. Please
save the sbspackage.exe file in VPN client computer. Then double-click
SBSPackage.exe to run it. After this file run the "connect to small
business server" will be created and you can use it to connect VPN to your
SBS server.

Then, monitor the VPN on SBS. If the issue happen again, please let me know.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: PPTP remote access ports dissapear - HELP PLEASE!
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| From: =?Utf-8?B?amJhY2s=?= <jback@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: PPTP remote access ports dissapear - HELP PLEASE!
| Date: Wed, 5 Sep 2007 05:26:02 -0700
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|
| I have a windows 2003 small business server, service pack 2 with all the
| latest updates. I have enabled 10 pptp wan miniports for remote users to
vpn
| from home to the office. There are also 10 L2TP wan miniports. Everything
| works great and people can vpn remotely using the microsoft built in
client
| on xp.
|
| HOWEVER, every few weeks, the 10 PPTP ports disappear!! I go into the
| Routing and Remote Access interface and the ports are not listed!! At
that
| point, obviously no one can VPN in again. If i simply reboot the server,
the
| ports reappear in "Administrative Tools > Routing and Remote Access" and
| everything works great. There are no event viewer messages that seem to
| relate to this and i can see absoutely no pattern as to when the ports
| disappear.
|
| Is there a setting for how long these ports stay active???
|
| Any help here would be greatly appreciated.
|
| Jorge
|

.



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