Re: mydocuments missing after logff logon sbs2003 win xp
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 05 Sep 2007 09:18:22 GMT
Update for you. I am on my way out of town for a week, but I will get back
to you when I get back.
Today another user had said their, my documents were missing¡ The only
thing that has changed on that particular computer is the database program
it connects to had an update. After recovering the documents that computer
has not had any more problems. There was an event under application stating
that windows could not finish unloading the profile, and also an event that
said files in my documents were marked as deleted. ( I set the event log to
audit folder and file deletes for users, so I could see why the my docs
were missing.)
The computer that has had the missing documents is in fact our Raiser's
Edge DB server. The other computer, and user that lost their documents
today, was a laptop that I had updated on Friday with the latest patch for
the Raiser's edge program. Could it be related to not being able to unload
the users profiles?
I was also curious as to why the event log audit entries show my document
files as being deleted, by the user logging in¡ For instance 2 files
stayed in my documents from yesterday. Today we restarted the computer, and
my docs were empty. I looked at the event log, and sure enough there were
entries in the event log saying a request to delete files / folders was
made by the user logging into the computer¡
I hope this helps, just wanted to give you a little bit of history.
As of now, my documents are still missing, doesn't matter wether they log
off or restart the computer. Has happened to 3 users so far, and 3
computers, 1 user had the problem and has never had the problem again after
restoring my docs ( did not delete the profile), 1 user always has the
problem, and 1 user just got the problem today.
Cheers,
Laurin
.
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