RE: NT Backup Started but error occurs at night
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Tue, 04 Sep 2007 07:30:53 GMT
Hello Colin,
There is a update for you.
From your backup log, we can see you backup your D drive to F drive. Doesthe F drive is a Removable Storage?
Based on my further research, I suggest we try the following steps to see
if we can resolve this issue:
I. Please first install the following hotfix 817688:
817688 "Error on a Request to Write Data to Media" Error Message When You
Use
http://support.microsoft.com/?id=817688
As this hotfix is included in the Windows Server 2003 SP1, I would like to
confirm that you have the SBS SP1 package installed.
On the SBS server, click Start, click Run, type "regedit" (without the
quotation marks) and click OK. Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer, and check the
data of the registry value ServicePackNumber. Is it set to "1"? If not,
then this problem will occur because SBS 2003 SP1 has not been completely
installed. To successfully install SBS 2003 SP1, we must install all five
updates listed below. Additionally, the updates must be installed in the
sequence listed.
Downloading and Installing Windows Small Business Server 2003 Service Pack 1
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm
A. Service Pack 1 for the Windows Server 2003 operating system
B. Windows SharePoint Services 2.0 Service Pack 1
C. Exchange Server 2003 Service Pack 1
E. Windows XP SP2 for Client Deployment
F. Windows Small Business Server 2003 Service Pack 1
After you applied the whole SBS 2003 SP1, please run CEICW
II. Please also install the following VSS hot fixes:
Update is available that fixes various Volume Shadow Copy Service issues in
Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;891957
III. I suggest you open a command prompt and do a chkdsk against the d
drive and F drive:
CHKDSK d: /f
CHKDSK f: /f
IV. Please try to backup SBS to local hard disk. Do you get the same error?
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Gather MPS network report:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe on the server box.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| X-Tomcat-ID: 140679473
| References: <A128C171-77CF-40FB-9292-7C1A9FFAC9C5@xxxxxxxxxxxxx>
<AHFgnkL1HHA.6140@xxxxxxxxxxxxxxxxxxxxxx>
<NX4poU#4HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
<KhUPaek5HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| Organization: Microsoft
| Date: Wed, 29 Aug 2007 11:18:44 GMT
| Subject: RE: NT Backup Started but error occurs at night
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <rNhvg5i6HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Lines: 391
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:59396
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hello Colin,
|
| Thank you for your email.
|
| Before we go any further, please let me know the following information so
| that we can understand your situation more clearly.
|
| 1. Do you mean that the D drive is your SBS's hard disk? How does the D
| drive connect your SBS? Does the D drive have enough free space?
|
| 2. Do you install the hotfix KB817688?
|
| "Error on a Request to Write Data to Media" error message when you use
| Ntbackup.exe
| http://support.microsoft.com/?id=817688
|
| 3. Please try to backup SBS to another local hard disk. Do you get the
same
| error?
|
| Thanks and have a nice day!
|
| Best regards,
|
| Terence Liu(MSFT)
|
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there are
| any updates in your thread. When responding to posts via your newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly. Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
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| | References: <A128C171-77CF-40FB-9292-7C1A9FFAC9C5@xxxxxxxxxxxxx>
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| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| | Organization: Microsoft
| | Date: Fri, 24 Aug 2007 12:09:18 GMT
| | Subject: RE: NT Backup Started but error occurs at night
| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | Message-ID: <KhUPaek5HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| | Newsgroups: microsoft.public.windows.server.sbs
| | Lines: 302
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:58611
| | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| |
| | Hello Colin,
| |
| | Thank you for reply.
| |
| | From the backup log I find the following error:
| | ==================
| | Error: The device reported an error on a request to write data to media.
| | Error reported: Invalid command.
| | There may be a hardware or media problem.
| | Please check the system event log for relevant failures.
| | The operation was ended.
| | Backup completed on 8/22/2007 at 4:25 AM.
| | Directories: 28638
| | Files: 224493
| | Bytes: 101,862,359,662
| | Time: 4 hours, 10 minutes, and 15 seconds
| |
| | Error: D: is not a valid drive, or you do not have access.
| | ==================
| |
| | This issue may occur if the Removable Storage service is stopped and
then
| | restarted during the backup job.
| |
| | In Windows Server 2003, the Backup tool works with the Removable
Storage
| | service. If you stop the Removable Storage service during a backup job,
| you
| | may close a communication handle that links the Backup tool and the
| | Removable Storage service. If the Backup tool subsequently makes calls
to
| | the Removable Storage service, these calls may fail. If the calls fail,
| the
| | Backup tool stops the backup job and may generate an error.
Additionally,
| | the Removable Storage service may mark the media side (partition) as
| | unrecognizable and label the media name as an integer.
| |
| | What is D: partition refer to in your system? Is it a removable storage
| | (USB drive)? From the backup log, we can see, it is a long backup time
(4
| | hours), please ensure the drive is available during the time.
| |
| | I suggest you try to backup to local hard disk to test. Do you get the
| same
| | error?
| |
| | If you still get the error, please try to install the following hotfix:
| |
| | "Error on a Request to Write Data to Media" error message when you use
| | Ntbackup.exe
| | http://support.microsoft.com/?id=817688
| |
| | I hope these steps will give you some help.
| |
| | Thanks and have a nice day!
| |
| | Best regards,
| |
| | Terence Liu(MSFT)
| |
| | Microsoft CSS Online Newsgroup Support
| |
| | Get Secure! - www.microsoft.com/security
| |
| | =====================================================
| | This newsgroup only focuses on SBS technical issues. If you have issues
| | regarding other Microsoft products, you'd better post in the
| corresponding
| | newsgroups so that they can be resolved in an efficient and timely
| manner.
| | You can locate the newsgroup here:
| | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| |
| | When opening a new thread via the web interface, we recommend you check
| the
| | "Notify me of replies" box to receive e-mail notifications when there
are
| | any updates in your thread. When responding to posts via your
newsreader,
| | please "Reply to Group" so that others may learn and benefit from your
| | issue.
| |
| | Microsoft engineers can only focus on one issue per thread. Although we
| | provide other information for your reference, we recommend you post
| | different incidents in different threads to keep the thread clean. In
| doing
| | so, it will ensure your issues are resolved in a timely manner.
| |
| | For urgent issues, you may want to contact Microsoft CSS directly.
Please
| | check http://support.microsoft.com for regional support phone numbers.
| |
| | Any input or comments in this thread are highly appreciated.
| | =====================================================
| |
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| | --------------------
| | | X-Tomcat-ID: 147216681
| | | References: <A128C171-77CF-40FB-9292-7C1A9FFAC9C5@xxxxxxxxxxxxx>
| | <AHFgnkL1HHA.6140@xxxxxxxxxxxxxxxxxxxxxx>
| | | MIME-Version: 1.0
| | | Content-Type: text/plain
| | | Content-Transfer-Encoding: 7bit
| | | From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| | | Organization: Microsoft
| | | Date: Tue, 21 Aug 2007 11:19:27 GMT
| | | Subject: RE: NT Backup Started but error occurs at night
| | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | Message-ID: <NX4poU#4HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
| | | Newsgroups: microsoft.public.windows.server.sbs
| | | Lines: 188
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:57990
| | | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| | |
| | | Hello Colin,
| | |
| | | Thank you for your email.
| | |
| | | After analyze your SBS backup log, I did not find any error. The
backup
| | | finished success.
| | |
| | | How do you know the backup did not finish? Please capture screenshots
| on
| | | the status and send the pictures to me at v-terliu@xxxxxxxxxxxxx
| | |
| | | Please send me the ntbackup log files for further investigation:
| | |
| | | The Backupxx.log files in the folder ''C:\Documents and Settings\SBS
| | Backup
| | | User\Local Settings\Application Data\Microsoft\Windows
| | NT\NTBackup\data''.
| | |
| | | Note: Before reproduce the problem, please open NTBACKUP, click
| | | "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
| | Then
| | | reproduce this issue and send the backup log to me (Tools->Report).
| | |
| | | Please Gather MPS network report on SBS:
| | |
| | | a. Download MPSrepot_network from
| | |
| |
|
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| | | 15706/MPSRPT_NETWORK.EXE
| | |
| | | b. Run MPSRPT_NETWORK.exe on the server box.
| | |
| | | c. The tool will automatically collect the information. This
procedure
| | will
| | | take 10~15 minutes.
| | |
| | | d. Open Windows Explorer, navigate to the folder:
| | | %SystemRoot%\MPSReports\Network\Reports\Cab\
| | |
| | | e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| | |
| | | I appreciate your time and look forward to hearing from you.
| | |
| | | Thanks and have a nice day!
| | |
| | | Best regards,
| | |
| | | Terence Liu(MSFT)
| | |
| | | Microsoft CSS Online Newsgroup Support
| | |
| | | Get Secure! - www.microsoft.com/security
| | |
| | | =====================================================
| | | This newsgroup only focuses on SBS technical issues. If you have
issues
| | | regarding other Microsoft products, you'd better post in the
| | corresponding
| | | newsgroups so that they can be resolved in an efficient and timely
| | manner.
| | | You can locate the newsgroup here:
| | | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | |
| | | When opening a new thread via the web interface, we recommend you
check
| | the
| | | "Notify me of replies" box to receive e-mail notifications when there
| are
| | | any updates in your thread. When responding to posts via your
| newsreader,
| | | please "Reply to Group" so that others may learn and benefit from
your
| | | issue.
| | |
| | | Microsoft engineers can only focus on one issue per thread. Although
we
| | | provide other information for your reference, we recommend you post
| | | different incidents in different threads to keep the thread clean. In
| | doing
| | | so, it will ensure your issues are resolved in a timely manner.
| | |
| | | For urgent issues, you may want to contact Microsoft CSS directly.
| Please
| | | check http://support.microsoft.com for regional support phone numbers.
| | |
| | | Any input or comments in this thread are highly appreciated.
| | | =====================================================
| | |
| | | This posting is provided "AS IS" with no warranties, and confers no
| | rights.
| | |
| | | --------------------
| | | | X-Tomcat-ID: 48732438
| | | | References: <A128C171-77CF-40FB-9292-7C1A9FFAC9C5@xxxxxxxxxxxxx>
| | | | MIME-Version: 1.0
| | | | Content-Type: text/plain
| | | | Content-Transfer-Encoding: 7bit
| | | | From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| | | | Organization: Microsoft
| | | | Date: Thu, 02 Aug 2007 03:56:49 GMT
| | | | Subject: RE: NT Backup Started but error occurs at night
| | | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | Message-ID: <AHFgnkL1HHA.6140@xxxxxxxxxxxxxxxxxxxxxx>
| | | | Newsgroups: microsoft.public.windows.server.sbs
| | | | Lines: 95
| | | | Path: TK2MSFTNGHUB02.phx.gbl
| | | | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:53881
| | | | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| | | |
| | | | Hello Customer,
| | | |
| | | | Thank you for posting here.
| | | |
| | | | Before we go any further, please let me know the following
| information
| | so
| | | | that we can understand your situation more clearly.
| | | |
| | | | 1. Do you use NTbackup Utility or SBS backup wizard to backup your
| SBS?
| | | |
| | | | 2. What's edition of your SBS?
| | | |
| | | | 3. Where do you look at your server status? Please capture
| screenshots
| | on
| | | | the status messages and send the pictures to me at
| | v-terliu@xxxxxxxxxxxxx
| | | |
| | | | 4. Please send me the backup log files:
| | | |
| | | | a. The Backupxx.log files in the folder ''C:\Documents and
| Settings\SBS
| | | | Backup User\Local Settings\Application Data\Microsoft\Windows
| | | | NT\NTBackup\data''.
| | | |
| | | | Note: Before reproduce the problem, please open NTBACKUP, click
| | | | "Tools"->"Options" and then check "Detailed" on the "Backup Log"
tab.
| | | Then
| | | | reproduce this issue and send the backup log to me (Tools->Report).
| | | |
| | | | b. The Sbsbackuplog0x.log files which can be located under the
folder
| | | | ''%sbsprogramdir%\Support\Backup Logs''.
| | | |
| | | | 5. Save the application event log and system event log as evt files
| on
| | | the
| | | | SBS and send to my mailbox: v-terliu@xxxxxxxxxxxxx
| | | |
| | | | I appreciate your time and look forward to hearing from you.
| | | |
| | | | Thanks and have a nice day!
| | | |
| | | | Best regards,
| | | |
| | | | Terence Liu(MSFT)
| | | |
| | | | Microsoft CSS Online Newsgroup Support
| | | |
| | | | Get Secure! - www.microsoft.com/security
| | | |
| | | | =====================================================
| | | | This newsgroup only focuses on SBS technical issues. If you have
| issues
| | | | regarding other Microsoft products, you'd better post in the
| | | corresponding
| | | | newsgroups so that they can be resolved in an efficient and timely
| | | manner.
| | | | You can locate the newsgroup here:
| | | | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | | |
| | | | When opening a new thread via the web interface, we recommend you
| check
| | | the
| | | | "Notify me of replies" box to receive e-mail notifications when
there
| | are
| | | | any updates in your thread. When responding to posts via your
| | newsreader,
| | | | please "Reply to Group" so that others may learn and benefit from
| your
| | | | issue.
| | | |
| | | | Microsoft engineers can only focus on one issue per thread.
Although
| we
| | | | provide other information for your reference, we recommend you post
| | | | different incidents in different threads to keep the thread clean.
In
| | | doing
| | | | so, it will ensure your issues are resolved in a timely manner.
| | | |
| | | | For urgent issues, you may want to contact Microsoft CSS directly.
| | Please
| | | | check http://support.microsoft.com for regional support phone
numbers.
| | | |
| | | | Any input or comments in this thread are highly appreciated.
| | | | =====================================================
| | | |
| | | | This posting is provided "AS IS" with no warranties, and confers no
| | | rights.
| | | |
| | | | --------------------
| | | | | Thread-Topic: NT Backup Started but error occurs at night
| | | | | thread-index: AcfUmXjhLQP39qS/S6iSJjKCSYv0bw==
| | | | | X-WBNR-Posting-Host: 207.46.193.207
| | | | | From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | | | | Subject: NT Backup Started but error occurs at night
| | | | | Date: Wed, 1 Aug 2007 17:10:02 -0700
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| | | | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | |
| | | | | Every night i look at my server status is it says that it started
| but
| | | | didn;t
| | | | | finish...What is going on?
| | | | |
| | | |
| | | |
| | |
| | |
| |
| |
|
|
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