Re: VPN, mapped drives

Hello Corey,

Thank you for your email.

Yes, it is hard to understand IP addressing schema cause for this issue.
Please send the following information to me, I will judge it for you.

1. Once the VPN connection is established, run command "ipconfig /all >
c:\ipconfig_sbs.txt" and "route print > c:\route_sbs.txt" on SBS, send the
files c:\ipconfig_sbs.txt and c:\route_sbs.txt to me at
v-terliu@xxxxxxxxxxxxx

2. Once the VPN connection is established, run command "ipconfig /all >
c:\ipconfig_client.txt" and "route print > c:\route_client.txt" on remote
client, send the files c:\ipconfig_client.txt and c:\route_client.txt to me
at v-terliu@xxxxxxxxxxxxx

You cannot find SBSPackage.exe under c:\ ClientApps\Connection Manager\
because the Remote Access wizard does not finish success. The wizard will
create the SBSPackage.exe.

Based on your rraslog error, I suggest we try the following steps to see if
we can resolve this issue:

1. Based on my research, the error 80072030 means "There is no such object
on the server". We think that this may occur if the default MyBusiness OU
has been renamed or deleted. So we suggest that you verify that the
MyBusiness OU is there. The structure should look like:

Active Directory Users and Computers [domain.local]
Saved Queries
domain.local
+ Builtin
+ Computers
+ Domain Controllers
+ ForeignSecurityPrincipals
+ MyBusiness
+ Computers
+ Distribution Groups
+ Security Groups
+ Users
+ Users

If the entire MyBuiness OU was deleted, reinstall the Administration
component to correct the problem.

Reinstall Administration tools:
A. Open Control Panel->Add/Remove Programs.
B. Click Change/Remove for Windows Small Business Server 2003 in Add or
Remove Programs:
C. Click "Windows Small Business Server 2003" and click on "Change/Remove".
D. Follow the setup prompts until you reach the "Component Selection"
dialog screen.
E. Set the "Administration" to "Reinstall".
F. Complete the setup wizard. You'll be prompted for CD3, point it to the
extracted SBS 2003 CD3 folder.

2. This problem may occur because an incorrect version of the Oledb32.dll
file is on the computer. To resolve this problem, follow these steps:

a. Make sure that the version of the Oledb32.dll file on the server is
version 2.82.3959.0.

Note: To obtain this version of the file, you can copy the file from the
Windows\ServicePackFiles\i386 folder. Or, you can install Windows Server
2003 Service Pack 2 (SP2).

b. Type the following command at a command prompt, and then press ENTER:

regsvr32 oledb32.dll

c. Restart the computer.

If we still cannot resolve this issue after we perform the above steps,
please send the rraslog.txt to me.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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different incidents in different threads to keep the thread clean. In doing
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 62626097
| References: <13d8hk8rgq51led@xxxxxxxxxxxxxxxxxx>
<uFmVJ3Z6HHA.484@xxxxxxxxxxxxxxxxxxxx> <13d94l3h3liaba4@xxxxxxxxxxxxxxxxxx>
| MIME-Version: 1.0
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| Content-Transfer-Encoding: 7bit
| From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| Organization: Microsoft
| Date: Wed, 29 Aug 2007 05:52:39 GMT
| Subject: Re: VPN, mapped drives
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <byGnPDg6HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
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| Lines: 262
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| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Corey,
|
| Thanks for posting here, and thanks for Robert's inputs.
|
| From the description, I understand that you can establish the VPN
| connection to the SBS Server. However, you cannot access the shares on
the
| SBS Server. If I am off base, please do let me know.
|
| Based on my experience, there are several factors which may cause the
| problem:
|
| 1. ISA 2000/Windows 2003 SP1 compatibility issue
| 2. IP addressing schema
| 3. Computer Browser services
| 4. NBT
| 5. WINS
|
| Considering the current situation, I would like to provide you the
| following suggestions:
|
| 1. There is a known issue when Windows 2003 SP1 is applied with ISA 2000
| installed. If that is the case, the users could encounter the VPN issues.
| If your ISA server is running Windows 2003 and has SP1 installed, please
| apply the hotfix and registry modification described in the following KB
| article:
|
| 897651 VPN clients can no longer access internal resources after you
install
| http://support.microsoft.com/?id=897651
|
| 2. Is the remote network using the same subnet address as the local
| network? For example, both LAN's are using 192.168.16.0 as the internal
| subnet address. The computer sends the IP packages according to the path
| defined in the routing table. If the local and the remote network are
using
| the same IP subnet, the client computer would not send the packages
through
| the VPN interface. Instead, the traffic will go through the local NIC to
| the local internal network. If that's the case, you will need to change
| either your local network IP schema or the branch office side IP schema.
|
| 3. Please double-check the Computer Browser services on the server and
| clients.
|
| a. On the SBS Server, open Services in Administrative Tools.
| b. Make sure that the "Computer Browser" service has been started and its
| startup type is "Automatic".
| c. On the client computers, make sure that the "Computer Browser" service
| has been disabled.
|
| 4. Please make sure that the NBT has been properly configured on the
Server
| and the clients.
|
| a. On the SBS Server, open Network Connections and open the properties
for
| the local connection.
| b. Double-click Internet Protocol (TCP/IP) from the list and click
Advanced.
| c. Click WINS tab and make sure that "Enable NetBIOS over TCP/IP" has
been
| selected.
| d. On the client computers, make sure that the "Default" or "Enable
NetBIOS
| over TCP/IP" has been selected.
|
| 5. Ensure Windows Internet name Service (WINS) is started on SBS, and
| ensure the remote client set SBS internal IP as WINS server.
|
| 6. Please ensure you use the recommended steps to configure VPN on SBS.
| Please perform the following steps to reconfigure the VPN on SBS:
|
| 1) Disable RRAS
|
| a. Schedule a network down time.
|
| b. Please open Routing and Remote Access console on SBS thru run command
| "rrasmgmt.msc"
|
| c. Right click the SBSname (local), select Disable Routing and Remote
| Access console
|
| 2) Run CEICW on SBS
|
| You have to rerun the CEICW to make sure your SBS 2003 server have right
| network configuration. Go through the follow KB and Rerun CEICW again
| carefully.
|
| How to configure Internet access in Windows Small Business Server 2003
| http://support.microsoft.com/kb/825763/en-us
|
| 3) Run Remote Access wizard
|
| a. On the Small Business Server 2003-based server, click To Do List in
the
| left pane of the Server Management console.
|
| b. Under Network Tasks, click Configure Remote Access.
|
| c. Click Next, click Enable Remote Access, click to select the VPN Access
| check box, and then click Next.
|
| d. Type the fully qualified public domain name (your public DNS name) of
| your server, click Next, and then click Finish.
|
| e. When the wizard is completed, click Close.
|
| 4) Then you can access RWW to download Connection Manager or copy the
file
| from SBS server c:\ ClientApps\Connection Manager\SBSPackage.exe. Please
| save the sbspackage.exe file in VPN client computer. Then double-click
| SBSPackage.exe to run it. After this file run the "connect to small
| business server" will be created and you can use it to connect VPN to
your
| SBS server.
|
| If we cannot resolve the issue after we perform the above steps, please
| kindly help me collect some information for further investigation:
|
| 1. Does this problem occur on all remote VPN clients?
|
| 2. Is ISA installed on the SBS box? If so, which version is the ISA
Server?
|
| 3. Once the VPN connection is established, please try the following test
| and let me know the result:
|
| a. Please ping the IP address of the SBS Server.
| b. Please ping the server name of the SBS Server.
| c. Please ping the IP address of the internal clients.
| d. Please access shared folder on the internal client using
| \\clientIP\shares
| e. Please access shared folder on the SBS Server using \\sbsIP\shares
|
| 4. Once the VPN connection is established, run command "ipconfig /all >
| c:\ipconfig_sbs.txt" and "route print > c:\route_sbs.txt" on SBS, send
the
| files c:\ipconfig_sbs.txt and c:\route_sbs.txt to me at
| v-terliu@xxxxxxxxxxxxx
|
| 5. Once the VPN connection is established, run command "ipconfig /all >
| c:\ipconfig_client.txt" and "route print > c:\route_client.txt" on remote
| client, send the files c:\ipconfig_client.txt and c:\route_client.txt to
me
| at v-terliu@xxxxxxxxxxxxx
|
| Hope these steps will give you some help.
|
| Thanks and have a nice day!
|
| Best regards,
|
| Terence Liu(MSFT)
|
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there are
| any updates in your thread. When responding to posts via your newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly. Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | From: "Corey" <czinn@xxxxxxxxxxxx>
| | Newsgroups: microsoft.public.windows.server.sbs
| | Subject: Re: VPN, mapped drives
| | Date: Tue, 28 Aug 2007 17:24:44 -0400
| | Organization: Posted via Supernews, http://www.supernews.com
| | Message-ID: <13d94l3h3liaba4@xxxxxxxxxxxxxxxxxx>
| | References: <13d8hk8rgq51led@xxxxxxxxxxxxxxxxxx>
| <uFmVJ3Z6HHA.484@xxxxxxxxxxxxxxxxxxxx>
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| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| |
| | Thanks for the response. I've looked into what you suggested, but I'm
| still
| | seeing the same behavior:
| |
| | - VPN connects, but can't browse to shared folders on server.
| | - If I try to use a mapped drive that is already set up, I get the
| | message, "The local device name is already in user. This connection has
| not
| | been restored."
| | - If I go to Run and type \\servername\sharedfoldername (exact same
| path
| | as mapped drive above), I get the message, "The network path was not
| found."
| |
| | I should note that this server only has one NIC, which I'm sure
changes
| the
| | configuration for VPN access. I have setup a Forward Lookup Zone based
on
| | info I've found, but that didn't seem to help. I most likely don't have
| it
| | set up correctly, but I'm not sure what to do next. Any suggestions
would
| be
| | appreciated. Let me know if you need more info.
| |
| | Thanks.
| |
| | Corey
| |
| |
| | "Robert L [MVP - Networking]" <noreply@xxxxxxxxxxx> wrote in message
| | news:uFmVJ3Z6HHA.484@xxxxxxxxxxxxxxxxxxxxxxx
| | Sound like name resolution issue. You may want to enable WINS. Or this
| | search result may help,
| |
| | Name resolution on VPNTo assign the DNS and WINS to a VPN client for
name
| | resolution, you should configure VPN server with the IP addresses of
the
| | appropriate DNS and WINS ...
| | www.chicagotech.net/nameresolutionpnvpn.htm
| |
| |
| | Bob Lin, MS-MVP, MCSE & CNE
| | Networking, Internet, Routing, VPN Troubleshooting on
| | http://www.ChicagoTech.net
| | How to Setup Windows, Network, VPN & Remote Access on
| | http://www.HowToNetworking.com
| | "Corey" <czinn@xxxxxxxxxxxx> wrote in message
| | news:13d8hk8rgq51led@xxxxxxxxxxxxxxxxxxxxx
| | I've gotten some good help here recently, so I thought I'd try again.
I
| | enabled remote access on our SBS 2003, and set the properties for a
| | specific
| | user to allow access for this user. This user has a laptop that is
| | normally
| | connected to our network, and can see the shared drives on the SBS
| while
| | on
| | our network. When connecting through the VPN while not on our
network,
| the
| | laptop appears to connect to the VPN ok, but the mapped drives are not
| | available, and can not be accessed by going to run and typing
| | \\servername\foldername, either.
| |
| | I don't have experience with setting up VPN's, so I'm sure there is
| | something (or more than one thing!) that I am missing. Any
suggestions
| | would
| | be appreciated!
| |
| | Thanks.
| |
| |
| | Corey
| |
| |
| |
| |
|
|

.

Relevant Pages

  • RE: Multi-Site SBS2K3 VPN with inter-site trust ?
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    (microsoft.public.windows.server.sbs)
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    (microsoft.public.windows.server.sbs)
  • RE: Permanent Branch Office VPN / WAN to LAN Routing
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    (microsoft.public.windows.server.sbs)
  • RE: Permanent Branch Office VPN / WAN to LAN Routing
    ... The client in remote office can connect to the SBS' external NIC ... Establish site-to-site VPN connection between SBS and Router in Remote ... Install ISA Server 2004 since it can configure the network relationship ...
    (microsoft.public.windows.server.sbs)
  • RE: Adding a Subnet?
    ... and cannot manage them via remote Computer Management MMC on your SBS ... Also the VPN network's performance is not good as its should. ... Let's focus on the network folder access issue at first. ... some known issues after applied Windows Server 2003 SP2 on SBS server which ...
    (microsoft.public.windows.server.sbs)
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