RE: Reinstall companyweb
- From: v-mzhuan@xxxxxxxxxxxxxxxxxxxx (Manfred Zhuang [MSFT])
- Date: Wed, 15 Aug 2007 11:24:05 GMT
Hello Customer,
Thank you for posting here.
From your post, I understand that when attempting to reinstall Companyweb,an error is encountered. If I have misunderstood your concern, please feel
free to correct me.
Firstly I would like to confirm if you tried to reinstall companyweb
according to following article:
http://support.microsoft.com/kb/829114/en-us
If not, I suggest you try the steps included in this article to reinstall
companyweb again.
If you have already tried this article, I would like to confirm in which
step the issue was encountered?
What were you installing when the issue happened?
Please also gather following information for me:
1. Please help me capture screenshots of all error messages you encountered
and send them to me so that I can make a further research.
To capture the image, we can perform the steps below:
(a) When the error message appears, press the Print Screen key several
times (this key is located to the right of the F12 key on the keyboard)
(b) Open Paint ['start' => 'All Programs' => 'Accessories' => 'Paint'].
(c) Click Edit (menu) -> Paste or press Ctrl + V.
(d) Click File (menu) -> Save. Save it as a .jpg or .gif file and send it
to me as an attachment.
2. SBS log files:
1). All files under the folder: \Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs\
2). The SBSUSSettings.log file under the folder: \Program Files\Microsoft
Windows Small Business Server\Support\
3. Please download the MPS Report tool from the following link and run it
on the SBS server, then send the generated CAB file to my mailbox
v-mzhuan@xxxxxxxxxxxxx for further investigation so that we can find what
the root cause is:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EX
For your information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en
Please try the above steps at your earliest convenience. If you have any
concern, please feel free to let me know.
Best regards,
Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Reinstall companyweb
| thread-index: AcfecDsV8R/d+b8LR9a+J9Xs5HNilg==
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| From: =?Utf-8?B?VmxhZGltaXIgUHVzY2huZXI=?=
<VladimirPuschner@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Reinstall companyweb
| Date: Tue, 14 Aug 2007 05:40:01 -0700
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|
| Hello,
|
| I im in troubles with company web reinstallation. I found uninstall
| procedures on support webpage, but without any result. At all times
| installation show error window with active directory, that company web
canâ??t
| install user policy. I should create some group in active directory and
| again run installation. I already uninstall sharepoint services, renamed
root
| directory, cleared company web in IIS and changed registry. Exactly like
as
| some microsoft web page wroteâ?¦ what next should i do?
|
|
|
| Thank you for your piece of advice.
|
|
|
.
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