RE: SBS2003 PREM - Can't sync via locally but can via data service
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Thu, 09 Aug 2007 12:33:01 GMT
Hello Keith,
Thanks for posting in our newsgroup.
From your description, I know that you cannot sync while connecting todesktop but can via GPRS. If that's not right, please don't hesitate to let
me know.
Please let me know the following:
1. Do all mobile users or some specific users have such problem:
Please on my research, please take the following steps:
Step 1: The problem occurs when "Enable user initiated Synchronization " is
disable under Exchange system manager. Please have a check as following:
1. Open the Exchnage System Manager.
2. Expand the Global settings.
3. Right click on the Mobile services and go to properties from there.
4. Enable the option "Enable user initiated synchronization".
Step 2: When you visit website, you get certificate error "mismatched
address". To resolve this, please rerun the CEICW to create a new
certificate.
1. Click Start, click Server Management. Click To Do List and then click
"Connect to the Internet". Click Next, and go through the Internet option.
2. Select Enable firewall and click Next.
3. On the Web Services Configuration page shows, make sure Outlook Mobile
Access is selected. Click Next.
4. On the Web Server Certificate page shows. Select "Create a new Web
server certificate", and type your FQDN (mail.domain.com) in the "Web
server name" text box. Click Next.
IMPORTANT: The FQDN that you type in the "Web server name" box must be the
same name that you use to connect to the Web site from the Internet. For
example, if the URL that you use to connect to the OWA is
https://server.contoso.com/exchange, type "server.contoso.com" (without the
quotation marks) in the "Web server name" box.
5. Go through the steps to finish the wizard.
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
After this, please visit OWA, when certificate prompts, select Install
Certificate.
2. Click Next.
3. Click Place all certificate in the following store and click Browse.
4. Click Trusted Root Certificate Authorities.
5. Click Next and Finish.
6. Test again.
If the problem persists, please help me collect the following information
for further research:
1. Gather IIS log:
1) Open IIS snap-in.
2) Right click Default Web Site and click Properties.
3) Uncheck the "Enable Logging" box and click Apply.
4) Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all files to
a backup location.
5) Check "Enable Logging" box and click OK.
6) Run IISReset command.
7) Reproduce the problem and send the log file in
C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
2. Gather IIS Metabase:
1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en
2) Install it, run MBExplorer (Metabase Explorer)
3) Right click the "LM" node and choose "Export to file".
4) Specify a file name, specify the password and finish the export.
5) Send the file and the password to v-robeli@xxxxxxxxxxxxx with subject:
40116003-SBS2003 PREM - Can't sync via locally but can via data service.
I am looking forward to hear from you.
If you need further assistance, please don' t hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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<Hi,
<
<I canâ??t sync while connected to my desktop but can thru the phones data
<service.
<
<On a SBS2K3 PREM network I receive an error code 80072f17 when trying to
<sync via USB. OMA and Sync work fine via the phones internet service. I
<followed the instructions â??Deploying WM 5.0 with SBS2003.
<
<I did make the config changes as suggested in the doc to ISA2004.
<
<I thought it maybe a Split DNS issue so I edited the â??hostsâ?? file to
include
<â??hostname.domain.com 192.168.16.2â??. That has worked in the past but
not this
<time.
<
<If I use IE on the desktop to open https://hostname.domain.com (on the
lan)
<the certificate error is â??mismatched addressâ?? but I can access the
site. If
<done from the SBS box the connection is refused (#502).
<
<Lastly, I installed the publish.domain.local cert hoping that was the
<problem but know I get a differant error 80072f06. How can I uninstall a
cert
<on a smartphone?
<
<Any suggestion is appreciated.
<
<Keith Russo
<
<
.
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