RE: Help... Event ID: 13042 "Self Update Not Working"

Robert,

I did find the IUSR and IWAM accounts after my last post but thanks for
getting back to me. One question remains though. What should the password be?
Do I use the administrator password or create my own?

Thanks again for your help.
--
Thanks,
Bill V
SBS ROCKS!
http://www.adelphiaseafood.com
http://sbsbill.blogspot.com/


"Robert Li [MSFT]" wrote:

Hi Bill,

Thanks for your reply.

I am sorry for the delay due to the weekend.

To reset the IUSR-ComputerName, please try the following:

1. Open Active Directory Users and Computer.
2. Go to Domail.local\System\Users.
3. Right click IUSR-ComputerName and select Reset Password.

The other steps 10-15 are the same.

Hope this helps.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<Subject: RE: Help... Event ID: 13042 "Self Update Not Working"
<Date: Fri, 3 Aug 2007 06:08:02 -0700
<Lines: 333
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<
<Robert,
<
<1. Is WSUS downloading files fine?
<
<YES
<
<2. Can the clients and servers install updates successfully?
<
<Not sure yet. Just approved some updates from WSUS. I'll let you know if
<they download and prompt for install.
<
<2. Under System Tools, click Local Users and Groups, and then click Users.
<
<System Tools is not availble. This is SBS 2003 Premium. All user
<adds/changes are handled using the wizard. Is this Local User and Group
<option disabled in SBS?
<
<3. Right-click IUSR_ComputerName, and then click Set Password.
<
<Don't see this user in the users list. I do see it in IIS though. Must be
<hidden.
<
<How to proceed?
<--
<Thanks,
<Bill V
<SBS ROCKS!
<http://www.adelphiaseafood.com
<http://sbsbill.blogspot.com/
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Bill,
<>
<> Thanks for your reply.
<>
<> I researched the logs and found that there is only 13042 in the logs.
Based
<> on my experience, there should be 12052, 12042, 12022, 12032, 12012
events
<> as well. It looks like WSUS is functioning fine and downloading.
<>
<> Please let me know the following:
<>
<> 1. Is WSUS downloading files fine?
<> 2. Can the clients and servers install updates successfully?
<>
<> Please also try the following:
<>
<> Step 1: This issue may occur if the passwords for the IWAM_ComputerName
<> account or for the IUSR_ComputerName account are not synchronized with
the
<> Microsoft Internet Information Services (IIS) metabase and with the
local
<> accounts directory.
<>
<> To resolve this issue, reset the passwords for the IUSR and the IWAM
<> accounts so that they are the same in both the Internet Information
<> Services (IIS) metabase and in the local accounts directory.
<>
<> To do this, follow these steps:
<>
<> 1. Click Start, point to Programs, point to Administrative Tools, and
then
<> click Computer Management.
<> 2. Under System Tools, click Local Users and Groups, and then click
Users.
<> 3. Right-click IUSR_ComputerName, and then click Set Password.
<> 4. Click Proceed.
<> 5. Type the password in the New password box and in the Confirm password
<> box, and then click OK.
<> 6. Right-click IWAM_ComputerName, and then click Set Password.
<> 7. Click Proceed.
<> 8. Type the password in the New password box and in the Confirm password
<> box, and then click OK.
<> 9. Quit Computer Management.
<> 10. Click Start, and then click Run.
<> 11. In the Open box, type cmd and then click OK.
<> 12. Type cd drive:\inetpub\adminscripts, where drive is the drive where
<> Windows is installed, and then press ENTER.
<> 13. To reset the password for the IUSR_ComputerName account, type the
<> following command (where password is the password that you set in step
5),
<> and then press ENTER:
<> cscript.exe adsutil.vbs set w3svc/anonymoususerpass "password"
<> 14. To reset the password for the IWAM_ComputerName account, type the
<> following command (where password is the password that you set in step
8),
<> and then press ENTER:
<> cscript.exe adsutil.vbs set w3svc/wamuserpass "password"
<> 15. Update the starting identity of all IIS COM+ application packages by
<> typing the following at the command prompt:
<> cscript.exe synciwam.vbs -v
<>
<> Note You may need to restart IIS for all changes to take effect. To
restart
<> IIS, click Start, click Run, type iisreset, and then click OK.
<>
<> Step 2: Please make a clean boot to make sure the problem is not caused
<> third party software:
<>
<> 1. Click Start->Run...->type msconfig and press Enter.
<> 2. Click Services tab and select Hide All Microsoft Services and Disable
<> All third party Services.
<> 3. Click Startup tab and Disable All startup items.
<> 4. Click OK and choose Restart.
<> 5. After reboot, check whether the problem still occurs.
<> 6. If there are no more problems, please use the above steps to enable
<> services and startup items one by one in order to figure out the root
cause
<> of this issue.
<>
<> Hope this helps.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Help... Event ID: 13042 "Self Update Not Working"
<> <thread-index: AcfVB0ifnjqnd6I3TdCEVwycy4/Exw==
<> <X-WBNR-Posting-Host: 207.46.19.197
<> <From: =?Utf-8?B?QmlsbCBWb2dlbA==?= <BillVogel@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <B6419717-C7AB-46BB-B17B-B41792704233@xxxxxxxxxxxxx>
<> <PyFwPS20HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<> <C747491D-1A60-4087-9213-99C7C0A50116@xxxxxxxxxxxxx>
<> <BAUcKoC1HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<> <90DEB46C-C2DC-4AB4-B2AC-8B0E00DF911D@xxxxxxxxxxxxx>
<> <TqhyCjK1HHA.5836@xxxxxxxxxxxxxxxxxxxxxx>
<> <CD81EDF7-B199-4F47-A5E2-2F1966CCB695@xxxxxxxxxxxxx>
<> <9I5ZkZQ1HHA.5836@xxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: RE: Help... Event ID: 13042 "Self Update Not Working"
<> <Date: Thu, 2 Aug 2007 06:16:06 -0700
<> <Lines: 313
<> <Message-ID: <32E86400-93B7-42C2-984A-FEF8BE22DF21@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:53963
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Robert,
<> <
<> <The file has been sent.
<> <--
<> <Thanks,
<> <Bill V
<> <SBS ROCKS!
<> <http://www.adelphiaseafood.com
<> <http://sbsbill.blogspot.com/
<> <
<> <
<> <"Robert Li [MSFT]" wrote:
<> <
<> <> Hi Bill,
<> <>
<> <> Please click the following link to upload to log:
<> <>
.

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