RE: Routing and Remote Access
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 08 Aug 2007 07:40:23 GMT
Hello Rob,
Thank you for posting here.
According to your description, I understand that you get error when you try
to start the RRAS on SBS. If I have misunderstood the problem, please don't
hesitate to let me know.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
I. I suggest we try to disable the RRAS and reconfigure all settings in
RRAS:
1. Disable RRAS
a. Schedule a network down time.
b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"
c. Right click the SBSname (local), select Disable Routing and Remote
Access console
The step will drop out all settings in RRAS. Then, we have to Rerun the
CEICW to recreate the settings.
2. Go through the follow KB and Rerun CEICW again carefully. The CEICW will
reconfigure the RRAS:
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Detailed steps for your reference:
II. Please ensure you have install the SBS 2003 sp1 on your server:
Downloading and Installing Windows Small Business Server 2003 Service Pack 1
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm
If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:
1. Please capture screenshots on the error messages and send the pictures
to me at v-terliu@xxxxxxxxxxxxx
2. Gather MPS network report:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe on the server box.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: Routing and Remote Access
| thread-index: AcfY9se1DeuOvflTQeKavdyj9R7ebw==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?Um9i?= <Rob@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Routing and Remote Access
| Date: Tue, 7 Aug 2007 06:28:02 -0700
| Lines: 6
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| Every time i try to start Routing and Remote Access I recive these errors.
|
| The service has returned a service-specific error code. (8007042a)
| And this one in event veiwer
| The Routing and Remote Access service terminated with service-specific
error
| 2 (0x2)
|
.
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