RE: OMA issue
- From: Scott <Scott@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 1 Aug 2007 15:58:07 -0700
Thanks Manfred,
I had to change two options in the Exchange virtual directory but it made no
difference. I have sent the requested information.
"Manfred Zhuang [MSFT]" wrote:
Hello Scott,.
Thank you for posting here.
From your post, I understand that your i-mate mobile device cannot be
synchronized with the SBS server. It keeps prompting for credential. If I
have misunderstood your concern, please feel free to correct me.
If SSL is not required on the SBS server, we don't need to install a
certificate on the mobile device.
However, we recommend using SSL for security purpose.
This issue can be caused by an incorrect authentication setting.
Firstly, I suggest you re-run CEICW on the SBS server:
Re-running CEICW on SBS server:
=============================
Let's re-run CEICW to reset the network configuration. Please refer to
following article to do this.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Also, please check the authentication methods setting from IIS:
For Exchange/Exchange-oma virtual directory:
===========================
1. Open IIS Manager
2. Open properties of virtual directory Exchange and Exchange-oma
3. Select Directory Security tab
4. Select Edit in Authentication and access control box. Make sure the
authentication setting as below:
Authentication Methods
Enabled Basic authentication
Enabled Integrated Windows authentication
Disabled anonymous access
For OMA virtual directory and Microsoft-Server-ActiveSync virtual directory:
=============================================
1. Open IIS Manager
2. Open properties of OMA virtual directory and Microsoft-Server-ActiveSync
virtual directory respectively.
3. Select Directory Security tab
4. Select Edit in Authentication and access control box. Make sure the
authentication setting as below:
Authentication Methods
Uncheck Enable anonymous access
Uncheck Integrated Windows authentication
Check Basic authentication
I hope the above information is helpful to you. However, if the issue
persists, please help me gather following information:
1. Collect the IIS metabase on Exchange Server and send to
me:v-mzhuan@xxxxxxxxxxxxx for further analysis:
1). Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en.
2). Once it is installed, access it from Start, Programs, IIS Resources,
Metabase Explorer.
3). In the left pane, right click ''LM'' (under your server computer name)
to choose ''Export to file'', and then save it as IIS.mbk.
4). Compress this mbk file and send it to me for analysis. Please let me
know the password if you set on this iis mbk file.
2. Please collect the IIS log on Exchange Server so that I can perform
further research:
1). On Exchange Serves, open IIS MMC, right click Default Web Site and then
click Properties.
2). Click Website tab and then check Enable logging.
3). Stop the Default Website and RENAME the existing IIS log files under
C:\WINDOWS\system32\LogFiles\W3SVC1.
4). Restart the Default Website and reproduce the behavior, which will
generate new IIS log file with the exact operation.
5). Wait for a while so that IIS Log can be synced. And then go to the
following folder on Exchange Server: C:\WINDOWS\system32\LogFiles\W3SVC1.
6). Send me the log files to my working email address
v-mzhuan@xxxxxxxxxxxxxx And please let me know the alias of the user who
encountered the issue.
Best regards,
Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
- Follow-Ups:
- RE: OMA issue
- From: Manfred Zhuang [MSFT]
- RE: OMA issue
- References:
- RE: OMA issue
- From: Manfred Zhuang [MSFT]
- RE: OMA issue
- Prev by Date: Re: Setting permanent DHCP leases? (Reservations?)
- Next by Date: Re: Server Management Console removed client requires RWW
- Previous by thread: RE: OMA issue
- Next by thread: RE: OMA issue
- Index(es):
Relevant Pages
|
