RE: Active synch error
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Wed, 25 Jul 2007 10:20:59 GMT
Hi Scott,
Thank for posting in our newsgroup.
From your description, I know that when you synchronize with SBS 2003, youget error:
The server you are synchronizing with is not an Exchange ActiveSync server,
or is running incompatible software. Specify the correct server in
ActiveSync
Options.
Error code HTTP_404
If I am off-base, please don't hesitate to let me know.
Please let me know the following to make the situation more clearly:
1. Do all users or some specific ones have this problem?
2. Do you have ISA installed?
3. What important change did you made before this first occurred?
Based my experience, the problem may be corrupt IIS Virtual Directory. If
the problem cannot be resolved at last, we need to reset the exchange
related directories.
How to reset the default virtual directories that are required to provide
Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access services
in Exchange Server 2003
http://support.microsoft.com/kb/883380
Please take the following steps to narrow down this issue:
Step 1: Please make sure your i-mate has valid internet connection. You
could just test the OMA by visiting http://mail.companyname.com/oma
Step 2: Since non secured Active Sync uses port 80, please check if this
port is blocked.
telnet mail.companyname.com 80
Can you see error messages?
Step 3: The problem may be caused by incorrect IIS setting, please help me
collect the following information for further research:
Gather IIS Metabase:
1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en
2) Install it, run MBExplorer (Metabase Explorer)
3) Right click the "LM" node and choose "Export to file".
4) Specify a file name, specify the password and finish the export.
5) Send the file and the password to v-robeli@xxxxxxxxxxxxx with subject:
39976639-Active synch error.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<Thread-Topic: Active synch error
<thread-index: AcfNuznlO1NswfR3SSeqDtLHgqiq8w==
<X-WBNR-Posting-Host: 207.46.19.168
<From: =?Utf-8?B?U2NvdHQ=?= <Scott@xxxxxxxxxxxxxxxxxxxxxxxxx>
<Subject: Active synch error
<Date: Mon, 23 Jul 2007 23:24:01 -0700
<Lines: 16
<Message-ID: <C467D7B3-0C2C-42F6-BE3D-2A67A8F45D0F@xxxxxxxxxxxxx>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:52136
<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi all,
<I have an activesynch issue from an i-mate running Windows mobile 5.
<When attempting to synchronize with the SBS2003 (Exchange sp2 is
installed)
<I receive the following error message.....
<The server you are synchronizing with is not an Exchange ActiveSync
server,
<or is running incompatible software. Specify the correct server in
ActiveSync
<Options.
<
<Error code HTTP_404
<
<I can sync with other sites using this device. I can access the users
<mailbox on this server via OWA & can telnet into port 25 & receive a
response
<from the Exchange server. Has anyone come accross this? I have not enabled
<SSL.
<I have run the CCEW wizard again & I have provided mobile users membership.
<Is there a port that needs to be opened that I have missed?
<
.
- Prev by Date: Re: Windows Server Licenses
- Next by Date: RE: Server Management Backup Page Not Found
- Previous by thread: RE: SBS2k3 POP3 Svc Problem - unable to download email
- Next by thread: RE: Active synch error
- Index(es):
Relevant Pages
|
