Re: unable to connect to rww, when changing domain users, allowed computers to log on

Hello Laurin,

Thank you for kind update and share your resolution. I appreciate your time
on this post.

I'm glad to hear that things are working correctly for you now.

I'd like to make a summary for this post:

Issue:
=============
Cannot access the RWW, OWA from external if enable the Log On To option

Resolutions:
=============
Add the SBS FQDN to user account's Log On To list.

Please do not hesitate to post in this great newsgroup if you need any
assistance in the future. I look forward to working with you again.

Thank you and have a nice day,

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "Laurin Beckhusen" <laurin@xxxxxxxx>
| References: <uRvbZ1XyHHA.1204@xxxxxxxxxxxxxxxxxxxx>
<gv5nyMcyHHA.5848@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: unable to connect to rww, when changing domain users,
allowed computers to log on
| Date: Thu, 19 Jul 2007 14:12:39 -0700
| Lines: 224
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
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| Message-ID: <edX4#lkyHHA.3848@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: adsl-69-232-228-193.dsl.pltn13.pacbell.net
69.232.228.193
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:51453
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Answers inline!
|
|
|
|
|
| > According to your description, I understand that you cannot access the
RWW
| > from external if you enable the Log On To option. If I have
misunderstood
| > the problem, please don't hesitate to let me know.
|
|
| Correct, I am unable to log on to the rww externally(outside of the local
| network. ie. user from home), using user accounts with the specific
settings
| on what computers they are allowed to log onto.
|
| > Based on my test, if you add the client computer name and SBS to the
log
| > on
| > to list, we can logon RWW from external. Even we cannot login the RWW,
we
| > still can see the RWW login page, but not the error 500.
|
| By adding the client's computer, and local server name they are able to
log
| on internally ( from within the network, weather the machine is a domain
pc
| or not)
|
|
| > First, please let me that: can you success access the RWW if you just
set
| > the "Log On To" option to "All computers"?
|
| Yes I can, but I want strict settings so each user can only log onto
their
| workstation.
|
| > I think the I suggest we try the following steps to see if we can
resolve
| > this issue.
|
| I will only do a few step. I know that I am connected to the net and the
| proper ports are open and forwarded. The sbs enviroment that I am workin
on
| is on a dynamic dsl line, with 1 nic card, and the hardware router (2wire
| 1800hg) is handiling the dhcp, and the firewall. Hence I cannot run CEICW
as
| windows firewall and dhcp services are turned off.
|
| > 1. You have to rerun the CEICW to make sure your SBS 2003 server have
| > right
| > network configuration. Go through the follow KB and Rerun CEICW again
| > carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| > http://support.microsoft.com/kb/825763/en-us
| >
| > Detailed steps for your reference:
| >
| > a. On the SBS 2003 Server open the Server Management console. Go to
| > Standard Management\To Do List.
| >
| > b. Click the "Connect to the Internet" link.
| >
| > c. When navigating to the Firewall page, select "Enable firewall" and
| > click
| > Next (I suppose you have 2 network adapters in SBS 2003).
| >
| > d. On the "Services Configuration" page, select all the items and then
| > click Next.
| >
| > e. On the "Web Services Configuration" page, make sure "Allow access to
| > the
| > entire Web site from the Internet" is selected. If you select "Allow
| > access
| > to only the following Web site services from the Internet", make sure
all
| > item in the list are selected. Click Next.
|
|
| Is there a way to check this If I cannot run the wizard? For instance
| allowing all itnernet traffic to the RWW.. Well im sure I can access it
| though, because I can log on as admin remotely when I am at home etc, but
| was curious to any other ways of managing these settings if I cannot run
| CEICW...
|
|
| > f. On the "Web Server Certificate" page, choose to create a new Web
server
| > certificate and then type the public FQDN (your public DNS name) that
you
| > will use to access OWA and RWW (for example, if your public FQDN that
you
| > use to access the sites is www.xyz.com, you should type www.xyz.com as
the
| > new certificate name).
|
| Since we are using dynamic dsl, I am using a DDNS service. I have a host
| record created from our domain name provider, which points to the ddns
| entry. So basically when users connect remotely they are typing in a FQDN
| that points to a DDNS name from the DDNS service that is ran on the
server.
|
| I added the local server name to the user account, the FQDN server name
to
| the user account, and the computer the user is stationed at.
|
| So each user has 3 computers they can logonto.
|
| "the Server"
| "their workstation"
| "the FQDN for the server"
|
| Once i added the FQDN for the "server" to each users "log on" options
they
| were successfully able to remotely log into RWW, OWA, their workstation
at
| the office & only this workstation.
|
| So sounds like adding the FQDN name for the sbs server fixed my problem...
|
|
| > Then, you can access the RWW via https://www.xyz.com/remote/ from
external
| > client.
|
| was able to log on!
|
| > 2. Ensure add the SBS computer name to the Log On To list
|
| Did this and added the FQDN for the "sbs server"
|
| > 1. When do you get the error 500 web page? Do you get error 500 before
you
| > input username & password or after you input username & password on RWW
| > login page?
|
| I get this error after entering username and pw, but before the input of
the
| username and pw for rww.
| So If the client computer was using Internet Exploder :O, and you type in
| http://webaddress a dialogue box would appear asking for user name and
pw.
| Once inputted clients Internet explorer would be redirected to the error
500
| page.
|
| > 3. Can you access the OWA or companyweb from external?
|
| once I added the FQDN name for the sbs server, I could log on rww and
owa.
| Before however I could never get onto RWW to even check owa.
|
| > 4. Does this issue happen on all user accounts?
|
| Only user accounts who have specific computers listed under "log onto"
|
|
| > Hope these steps will give you some help.
|
|
| sure did Thanks.
|
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Laurin Beckhusen" <laurin@xxxxxxxx>
| > | Subject: unable to connect to rww, when changing domain users, allowed
| > computers to log on
| > | Date: Wed, 18 Jul 2007 13:51:17 -0700
| > | Lines: 20
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
| > | Message-ID: <uRvbZ1XyHHA.1204@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: adsl-69-232-228-193.dsl.pltn13.pacbell.net
| > 69.232.228.193
| > | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:51212
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | We have a sbs 2003 server, and currently all users are able to logonto
| > any
| > | computers ( via their user profile ). I want to have it so each user
can
| > | only log onto their computer, and the server ( for rww, owa, etc ).
| > |
| > | Well, I went to the user Braden, and allowed him access to his
computer
| > | "Braden" and to the "Server", and now when I try to log onto the RWW
| > | remotely ( i.e. a computer not in the domain ) I get internal error
500.
| > | However if he connects from a computer inside the domain he can logon
to
| > | rww, and correctly only access his computer.
| > |
| > | I would love to figure out why when using the "log onto" computers
| > options,
| > | with his domain computer, and the server, he is unable to log into
RWW.
| > Only
| > | thing I could think of was trying different names for the server, ex:
| > | "server.FQDN.local", "server", \\server, "ipaddress".
| > |
| > | Cheers,
| > |
| > | Laurin
| > |
| > |
| > |
| >
|
|
|

.

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