RE: Monitoring and SBS 2003 SP2

Hi,

I am glad to know the problem is resolved. You did good job.

I'd like to give you the following information for further reference:

Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/?id=555912

Help and Support service missing after installing Windows 2003 Service Pack
2
http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-mis
sing-after-installing-windows-2003-service-pack-2.aspx

Installing Microsoft Windows Server Update Services 3.0 on Windows Small
Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyId=4F8813EE-DEE5-4B9F-
A127-55042F34BA43&displaylang=en

Installing Windows SharePoint Services 3.0 on a Server Running Windows
Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=0daafc81-efff-4f5b-
a28a-8265f1e99f5b&displaylang=en

Hope this helps.

If you need any assistance in the future, please feel free to post in our
newsgroup.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Monitoring and SBS 2003 SP2
<thread-index: AcfJLL55fSMbKaxIR1WnAx6v17xWsQ==
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<ADB71B90-369C-48A4-A4D7-96F0B6695E00@xxxxxxxxxxxxx>
<XrGiQGRyHHA.5848@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: Monitoring and SBS 2003 SP2
<Date: Wed, 18 Jul 2007 04:14:01 -0700
<Lines: 317
<Message-ID: <D3962E5F-45ED-4EC9-AAB5-D94BEB42007B@xxxxxxxxxxxxx>
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Thank you for your help guys. You are great.
<The problem was resolved. The issue was that there is a step missing in
the
<set of instructions that was sent to me to follow.
<The instruction missing is to go to add/remove and uninstall the msde sql
<sbsmonitoring entry.
<That is the reason why it was giving the error about the msde service pack
<4. It was already installed and setup was trying to replace it with no
<positve result.s
<
<Thank you
<--
<Jairo F McNally
<
<
<
<""Bill Peng [MSFT]"" wrote:
<
<> Hi Jairo,
<>
<> Thank you for your update.
<>
<> Since Robert is now OOF, I'm backing up his posts.
<>
<> For this issue, SP0 (not SPO) means SBS RTM without any Service Pack
<> applied. If you upgraded SP0 to SBS SP1, you shall follow the steps
<> mentioned by Robert.
<>
<> If you're in the above scenario, you shall use your original SBS SP0 CD3
<> instead of SBS SP1 CD3 to reinstall SBS Monitoring component. When
system
<> prompts for CD3 again, you can follow Robert's suggestion to extract
885918
<> (SBS SP1) and instruct the system to complete the reinstallation.
<>
<> If the problem persists, please gather the following info and send them
to
<> v-robeli@xxxxxxxxxxxxx with subject: SBS Public Newsgroup: Monitoring
and
<> SBS 2003 SP2 (39871985) for further research.
<>
<> 1. Zip C:\Program Files\Microsoft Integration\Windows Small Business
Server
<> 2003\Logs folder and send it to Robert.
<> 2. Gather an MPS Report.
<>
<> a. Please download the MPSRPT_SETUPPerf.EXE from the following link and
<> then run this tool to gather some information from the problematic
computer:
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_SETUPPerf.EXE
<>
<> b. Double-click on the MPSRPT_SETUPPerf.EXE file.
<> [Note] This process may take some time; however, it will not have a
<> negative effect on the performance.
<>
<> c. A CAB file will be generated in the
<> %systemroot%\MPSReports\Setup\Reports\Cab directory called
<> %COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
<> generated by the MPS Reporting Tool.
<>
<> Thanks for your time and we look forward to your update.
<>
<> Sincerely,
<>
<> Bill Peng
<> MCSE 2000, MCDBA, CCNP, CCDA
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<> =====================================================
<> The public newsgroup only focuses on SBS related technical issues, for
<> other Microsoft products, we recommend you to post to appropriate
newsgroup
<> to get most qualified responses.
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive notification. When responding to
<> posts via your newsreader, please "Reply to Group" so that others may
learn
<> and benefit from your issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft PSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<> =====================================================
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<> --------------------
<> >Thread-Topic: Monitoring and SBS 2003 SP2
<> >thread-index: AcfIwmMKfOl6O7dNRdauXnjwQjm5Ug==
<> >X-WBNR-Posting-Host: 207.46.19.168
<> >From: =?Utf-8?B?Sk1jTmFsbHk=?= <JMcNally@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> >References: <CD78FC3B-1093-4BB9-8327-6D295851158B@xxxxxxxxxxxxx>
<> <vDzDABCyHHA.5848@xxxxxxxxxxxxxxxxxxxxxx>
<> >Subject: RE: Monitoring and SBS 2003 SP2
<> >Date: Tue, 17 Jul 2007 15:32:41 -0700
<> >Lines: 199
<> >Message-ID: <ADB71B90-369C-48A4-A4D7-96F0B6695E00@xxxxxxxxxxxxx>
<> >MIME-Version: 1.0
<> >Content-Type: text/plain;
<> > charset="Utf-8"
<> >Content-Transfer-Encoding: 7bit
<> >X-Newsreader: Microsoft CDO for Windows 2000
<> >Content-Class: urn:content-classes:message
<> >Importance: normal
<> >Priority: normal
<> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> >Newsgroups: microsoft.public.windows.server.sbs
<> >Path: TK2MSFTNGHUB02.phx.gbl
<> >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:50968
<> >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> >X-Tomcat-NG: microsoft.public.windows.server.sbs
<> >
<> >OK. Robert,
<> >
<> >I went ahead and did as you detailed in your response to remove and
<> >reinstall the monitoring features from small business 2003 server.
<> >I had no problem removing it and rebooting other than I did not find
the
<> >monitoring virtual directory from the default site and could not find
the
<> >monitoring folder under the inetpub folder.
<> >I uninstalled everything as you wanted. I went ahead and tried to
<> >reinstall.., found disk 3 with sp1 so I used it. During the install
for
<> >monitoring I received errors.They read :
<> >One or more subcomponents of this component has information to display
<> >(under the red X of server tools)
<> >Under monitoring
<> >An error has occurred while installing Microsoft Data Engine (MSDE).
Rerun
<> >setup and retry installing Monitoring.
<> >Then under server configuration
<> >MSDE 2000 Service Pack 4 did not install . For additional
instructions,
<> see
<> >the SQL 2000 Service Pack Web Site at
<> >http://go.microsoft.com/fwlink/?LinkId=46241
<> >--
<> >Jairo F McNally
<> >
<> >
<> >
<> >"Robert Li [MSFT]" wrote:
<> >
<> >> Hello Jairo,
<> >>
<> >> Thanks for posting in our newsgroup.
<> >>
<> >> From your description, I know you are experiencing the SBS monitoring
<> >> issue.
<> >>
<> >> To reinstall the SBS Monitoring component, please strictly follow the
<> steps:
<> >>
<> >> 1. Uninstall the SBS Monitoring component
<> >>
<> >> A. Click Start, click Control Panel, and then click Add or Remove
<> Programs.
<> >> B. Select Windows Small Business Server 2003 and then click
<> Change/Remove.
<> >> The Setup Wizard appears.
<> >> C. Click Next to start the wizard.
<> >> D. On the Windows Configuration page, click Next.
<> >> E. On the Component Selection page, in the Action column, change
Server
<> >> Tools to Maintenance, change Monitoring component to Remove, and then
<> click
<> >> Next.
<> >> F. On the Component Summary page, click Next.
<> >> G. Click Finish.
<> >>
<> >> 2. Delete Registry Keys
<> >>
<> >> A. Delete
<> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> >> B. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> >> Server\SBSMONITORING
<> >>
<> >> 3. Delete IIS Virtual Directory
<> >>
<> >> A. Open IIS, expand servername, Web Sites, Default Web Site
<> >> B. Delete Monitoring
<> >>
<> >> 4. Rename Folders
<> >>
<> >> A. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING
to
<> >> MSSQL$SBSMONITORING.OLD
<> >> B. Rename C:\inetpub\monitoring to monitoring.old
<> >>
<> >> 5. Reboot the server, and install the Monitoring component
<> >>
<> >> A. In Add or Remove Programs, select Windows Small Business Server
2003
<> and
<> >> then click Change/Remove. The Setup Wizard appears.
<> >> B. Click Next.
<> >> C. On the Windows Configuration page, click Next.
<> >> D. On the Component Selection page, in the Action column, change
Server
<> >> Tools to Maintenance, change Monitoring component to Install, and
then
<> >> click Next.
<> >> E. On the Logon Information page, click Next.
<> >> F. On the Component Summary page, click Next.
<> >> G. Click Finish.
<> >>
<> >> If your SBS 2003 is upgraded from SPO, point it to the extracted SP1
cd3
<> >> folder.
<> >>
<> >> 1) Download SBS 2003 SP1 (885918) from the link below to C:\.
<> >>
<> >>
<>
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
<> >> b3fc3/ToDownLoadFilesandReadInstructions.htm
<> >>
<> >> 2) Open CMD window and type "C:\SBS2003-KB885918-SP1-X86-ENU.EXE /x"
<> (with
<> >> no quotation marks) and press Enter.
<> >> 3) Specifying a path for the extracted files (such as C:\SBSSP1).
<> >> 4) Point the system to the folder created in the previous steps
<> >> (C:\SBSSP1\CD3).
<> >> 5) You may also want to reinstall Windows 2003 SP1.
<> >>
<> >> 6. Let's re-run the CEICW as well.
<> >>
<> >> A. Click Start on your SBS server, click Server Management.
<> >> B. Click To Do List and then click "Connect to the Internet".
<> >> C. Click Next, select connection type and click Next.
<> >> D. Select Enable firewall and click Next.
<> >> E. Follow the instructions to finish.
<> >>
<> >> 7. Test the issue again.
<> >>
<> >> I am looking forward to hear from you.
<> >>
<> >> If you need further assistance, please don't hesitate to let me know.
<> >>
<> >> Best regards,
<> >>
<> >> Robert Li(MSFT)
<> >>
<> >> Microsoft CSS Online Newsgroup Support
<> >>
<> >> Get Secure! - www.microsoft.com/security
<> >>
<> >> =====================================================
<> >>
<> >> This newsgroup only focuses on SBS technical issues. If you have
issues
<> >> regarding other Microsoft products, you'd better post in the
<> corresponding
<> >> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> >> You can locate the newsgroup here:
<> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> >>
<> >> When opening a new thread via the web interface, we recommend you
check
<> the
<> >> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> >> any updates in your thread. When responding to posts via your
<> newsreader,
<> >> please "Reply to Group" so that others may learn and benefit from
your
<> >> issue.
<> >>
<> >> Microsoft engineers can only focus on one issue per thread. Although
we
<> >> provide other information for your reference, we recommend you post
<> >> different incidents in different threads to keep the thread clean. In
<> doing
<> >> so, it will ensure your issues are resolved in a timely manner.
<> >>
<> >> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> >> check http://support.microsoft.com for regional support phone numbers.
<> >>
<> >> Any input or comments in this thread are highly appreciated.
<> >>
<> >> =====================================================
<> >>
<> >> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> >>
<> >> --------------------
<> >> <Thread-Topic: Monitoring and SBS 2003 SP2
<> >> <thread-index: AcfE7VSzlPQInvmISHG2RnsV8jnX8g==
<> >> <X-WBNR-Posting-Host: 207.46.19.168
<> >> <From: =?Utf-8?B?Sk1jTmFsbHk=?= <JMcNally@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> >> <Subject: Monitoring and SBS 2003 SP2
<> >> <Date: Thu, 12 Jul 2007 18:30:01 -0700
<> >> <Lines: 22
<> >> <Message-ID: <CD78FC3B-1093-4BB9-8327-6D295851158B@xxxxxxxxxxxxx>
<> >> <MIME-Version: 1.0
<> >> <Content-Type: text/plain;
<> >> < charset="Utf-8"
<> >> <Content-Transfer-Encoding: 7bit
<> >> <X-Newsreader: Microsoft CDO for Windows 2000
<> >> <Content-Class: urn:content-classes:message
<> >> <Importance: normal
<> >> <Priority: normal
<> >> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> >> <Newsgroups: microsoft.public.windows.server.sbs
<> >> <Path: TK2MSFTNGHUB02.phx.gbl
<> >> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:50100
<> >> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> >> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> >> <
<> >> <I have a problem that after almost a year of running SBS 2003 gave
me a
<> >> <message stating that MSSQL$SBSMONITORING had stopped working. Went
to
<> >> <services and tried to restart it and received the following message:
<> >> <The MSSQL$SBSMONITORING service on Local Computer started and then
<> >> stopped.
<> >> <Some services stop automatically if they have no work to do, for
<> example,
<> >> the
<> >> <Performance Logs and Alerts Service.
<> >> <I went to Server Management and tried to Setup Monitoring Report and
<> >> Alerts
<> >> <and I received the following message:
<> >> <The wizard encountered an error while configuring the monitoring
<> features.
<> >>
<> >> <Run Small Business Server Setup, reinstall the Server Tools
Component,
<> and
<> >> <the run the Monitoring Configuration Wizard again.
<> >> <I went to control panel, add remove and chose the windows Small
<> Business
<> >> <Server 2003, ran the server tools to maintenance and reinstall the
<> >> monitoring
<

.

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