RE: Monitoring and SBS 2003 SP2

Thank you for your help guys. You are great.
The problem was resolved. The issue was that there is a step missing in the
set of instructions that was sent to me to follow.
The instruction missing is to go to add/remove and uninstall the msde sql
sbsmonitoring entry.
That is the reason why it was giving the error about the msde service pack
4. It was already installed and setup was trying to replace it with no
positve result.s

Thank you
--
Jairo F McNally



""Bill Peng [MSFT]"" wrote:

Hi Jairo,

Thank you for your update.

Since Robert is now OOF, I'm backing up his posts.

For this issue, SP0 (not SPO) means SBS RTM without any Service Pack
applied. If you upgraded SP0 to SBS SP1, you shall follow the steps
mentioned by Robert.

If you're in the above scenario, you shall use your original SBS SP0 CD3
instead of SBS SP1 CD3 to reinstall SBS Monitoring component. When system
prompts for CD3 again, you can follow Robert's suggestion to extract 885918
(SBS SP1) and instruct the system to complete the reinstallation.

If the problem persists, please gather the following info and send them to
v-robeli@xxxxxxxxxxxxx with subject: SBS Public Newsgroup: Monitoring and
SBS 2003 SP2 (39871985) for further research.

1. Zip C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs folder and send it to Robert.
2. Gather an MPS Report.

a. Please download the MPSRPT_SETUPPerf.EXE from the following link and
then run this tool to gather some information from the problematic computer:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

b. Double-click on the MPSRPT_SETUPPerf.EXE file.
[Note] This process may take some time; however, it will not have a
negative effect on the performance.

c. A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool.

Thanks for your time and we look forward to your update.

Sincerely,

Bill Peng
MCSE 2000, MCDBA, CCNP, CCDA
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
=====================================================
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Thread-Topic: Monitoring and SBS 2003 SP2
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Subject: RE: Monitoring and SBS 2003 SP2
Date: Tue, 17 Jul 2007 15:32:41 -0700
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OK. Robert,

I went ahead and did as you detailed in your response to remove and
reinstall the monitoring features from small business 2003 server.
I had no problem removing it and rebooting other than I did not find the
monitoring virtual directory from the default site and could not find the
monitoring folder under the inetpub folder.
I uninstalled everything as you wanted. I went ahead and tried to
reinstall.., found disk 3 with sp1 so I used it. During the install for
monitoring I received errors.They read :
One or more subcomponents of this component has information to display
(under the red X of server tools)
Under monitoring
An error has occurred while installing Microsoft Data Engine (MSDE). Rerun
setup and retry installing Monitoring.
Then under server configuration
MSDE 2000 Service Pack 4 did not install . For additional instructions,
see
the SQL 2000 Service Pack Web Site at
http://go.microsoft.com/fwlink/?LinkId=46241
--
Jairo F McNally



"Robert Li [MSFT]" wrote:

Hello Jairo,

Thanks for posting in our newsgroup.

From your description, I know you are experiencing the SBS monitoring
issue.

To reinstall the SBS Monitoring component, please strictly follow the
steps:

1. Uninstall the SBS Monitoring component

A. Click Start, click Control Panel, and then click Add or Remove
Programs.
B. Select Windows Small Business Server 2003 and then click
Change/Remove.
The Setup Wizard appears.
C. Click Next to start the wizard.
D. On the Windows Configuration page, click Next.
E. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then
click
Next.
F. On the Component Summary page, click Next.
G. Click Finish.

2. Delete Registry Keys

A. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
B. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SBSMONITORING

3. Delete IIS Virtual Directory

A. Open IIS, expand servername, Web Sites, Default Web Site
B. Delete Monitoring

4. Rename Folders

A. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
B. Rename C:\inetpub\monitoring to monitoring.old

5. Reboot the server, and install the Monitoring component

A. In Add or Remove Programs, select Windows Small Business Server 2003
and
then click Change/Remove. The Setup Wizard appears.
B. Click Next.
C. On the Windows Configuration page, click Next.
D. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
E. On the Logon Information page, click Next.
F. On the Component Summary page, click Next.
G. Click Finish.

If your SBS 2003 is upgraded from SPO, point it to the extracted SP1 cd3
folder.

1) Download SBS 2003 SP1 (885918) from the link below to C:\.


http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm

2) Open CMD window and type "C:\SBS2003-KB885918-SP1-X86-ENU.EXE /x"
(with
no quotation marks) and press Enter.
3) Specifying a path for the extracted files (such as C:\SBSSP1).
4) Point the system to the folder created in the previous steps
(C:\SBSSP1\CD3).
5) You may also want to reinstall Windows 2003 SP1.

6. Let's re-run the CEICW as well.

A. Click Start on your SBS server, click Server Management.
B. Click To Do List and then click "Connect to the Internet".
C. Click Next, select connection type and click Next.
D. Select Enable firewall and click Next.
E. Follow the instructions to finish.

7. Test the issue again.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
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<thread-index: AcfE7VSzlPQInvmISHG2RnsV8jnX8g==
<X-WBNR-Posting-Host: 207.46.19.168
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<Subject: Monitoring and SBS 2003 SP2
<Date: Thu, 12 Jul 2007 18:30:01 -0700
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<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<I have a problem that after almost a year of running SBS 2003 gave me a
<message stating that MSSQL$SBSMONITORING had stopped working. Went to
<services and tried to restart it and received the following message:
<The MSSQL$SBSMONITORING service on Local Computer started and then
stopped.
<Some services stop automatically if they have no work to do, for
example,
the
<Performance Logs and Alerts Service.
<I went to Server Management and tried to Setup Monitoring Report and
Alerts
<and I received the following message:
<The wizard encountered an error while configuring the monitoring
features.

<Run Small Business Server Setup, reinstall the Server Tools Component,
and
<the run the Monitoring Configuration Wizard again.
<I went to control panel, add remove and chose the windows Small
Business
<Server 2003, ran the server tools to maintenance and reinstall the
monitoring
.

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