RE: ISA Server Error Displaying web pages
- From: Greg <Greg@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 17 Jul 2007 12:18:04 -0700
Hi Terence, I have emailed you the files
Thanks
--
Greg Larson
GL Computer Service
"Terence Liu [MSFT]" wrote:
Hello Greg,.
Thank you for posting here.
According to your description, I understand that you cannot access Internet
and internal web sites after you establish VPN connection for third office.
If I have misunderstood the problem, please don't hesitate to let me know.
First I want to explain that this problem is a complex and it relate to
3rd-party VPN devices. Our troubleshooting in newsgroup maybe
time-consuming. So if you would like to call CSS for assistance, I would be
appreciate and think it is a more effective ways. To obtain the phone
numbers for specific technology request please take a look at the web site
listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
However I will give you some general info if you still want to continue
here.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
1. As you said "we added a second VPN Connection to the network from each
office to a third location", if you establish 3 site-to-site VPN connection
between the 3 offices, the VPN connection will in loop, please delete the
site-to-site VPN connection between 2nd office and 3rd office. We only need
2 site-to-site VPN connection between the 3 offices: main office and 2nd
office, main office and 3rd office.
2. Please rerun the CEICW after you change the network configuration:
Go through the follow KB and Rerun CEICW again carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
3. Please go through the following document to setup site-to-site VPN
between ISA and Cisco device.
Configuring IPSec Tunnel Mode VPN Between ISA Server 2004 and Cisco PIX
v6.3.1
http://www.microsoft.com/technet/isa/2004/plan/ipsecvpn.mspx
If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:
1. Can you access Internet via no-HTTP protocols, like SMTP or RDP and so
on?
2. Does this issue happen on all 3 offices?
3. As you said "I can access the companyweb from both locations", you can
or cannot?
4. Run command "ipconfig /all > c:\ipconfig_sbs.txt" and "route print >
c:\route_sbs.txt" on SBS, send the files c:\ipconfig_sbs.txt and
c:\route_sbs.txt to me at v-terliu@xxxxxxxxxxxxx
5. Run command "ipconfig /all > c:\ipconfig_client.txt" and "route print >
c:\route_client.txt" on problematic VPN client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@xxxxxxxxxxxxx
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: ISA Server Error Displaying web pages
| thread-index: AcfH9PXkShGdRzbhT9yxrJPmbfcN0Q==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?R3JlZw==?= <Greg@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: ISA Server Error Displaying web pages
| Date: Mon, 16 Jul 2007 15:02:11 -0700
| Lines: 36
| Message-ID: <87692900-EDC7-46F5-B78D-3BA350AC14AE@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:50683
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I have a customer with a branch office, Connected via vpn to the main
office.
| A couple of days ago we added a second VPN Connection to the the network
from
| each office to a third location. Since then we cannot access web sites
from
| the workstations or the servers. If i restart RRAS I get internet for a
short
| time 5-10 minutes and then it quits again. The network is configured as
| follows:
| Main Office
| Small business premium 2003 R2
| Server IP - Inside 10.145.1.2 /24
| Server IP - Outside 10.0.0.10 /24
| Primary Gateway 10.145.1.2
| DNS - 10.145.1.2
|
| Branch Office
| IP 10.145.2.X
| Connects to main office server to server VPN (Windows server 2003 R2)
| Server IP 10.145.2.5
|
| The gateway for the other VPN is 10.145.1.254 & 10.145.2.254 respectivly
| this goes through a cisco 501 to a seperate location for account
information.
|
| All the vpn connections appear steady and I can access the companyweb
from
| both locations. when I access a website i get the following:
|
| Technical Information (for support personnel)
|
| Error code: 12206
| Background: The page you requested could not be reached.
|
| I am sure there is a routing issue going on just not sure where the
answer
| is.
|
| Thanks for any help / Ideas you can provide
| --
| Greg Larson
| GL Computer Service
|
- Follow-Ups:
- RE: ISA Server Error Displaying web pages
- From: Terence Liu [MSFT]
- RE: ISA Server Error Displaying web pages
- References:
- RE: ISA Server Error Displaying web pages
- From: Terence Liu [MSFT]
- RE: ISA Server Error Displaying web pages
- Prev by Date: Re: Backup fails with volsnap error
- Next by Date: Re: ISA Server Error Displaying web pages
- Previous by thread: RE: ISA Server Error Displaying web pages
- Next by thread: RE: ISA Server Error Displaying web pages
- Index(es):
Relevant Pages
|
