Re: Odd behaviour with Exchange and Telephony Services

Tech-Archive recommends: Fix windows errors by optimizing your registry

OK, I'll reboot in abit and do that.

"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in message
news:eEyXOlJyHHA.3564@xxxxxxxxxxxxxxxxxxxxxxx
COM3 normally piggybacks on COM1. See if you can set up the COM port in
the BIOS of the server to allow traffic on COM1 and COM3.

--
Merv Porter [SBS-MVP]
============================
"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:OG0VkeJyHHA.4800@xxxxxxxxxxxxxxxxxxxxxxx
Crud, I've only got one COM port -- COM 1.

"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in message
news:%23jLa1PJyHHA.3588@xxxxxxxxxxxxxxxxxxxxxxx
What port are you selecting to use in Hyperterminal? The Faxmodem may
be using COM1, so try COM3 to talk to the switch.

--
Merv Porter [SBS-MVP]
============================

"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:%23JBFNCJyHHA.5484@xxxxxxxxxxxxxxxxxxxxxxx
I followed your suggested steps, no change - same result. CAB file
created and emailed as requested.

"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:X$cdxdCyHHA.4536@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Mike,

Thanks for posting in our newsgroup.

From your description, I know that when you use HyperTerminal to talk
to
your Modem, you get a message saying some other service is using the
port.

Please let me know the following to make the situation more clearly?

1. Why do you use HyperTerminal to connect the fax modem?
2. Does the fax works fine sending and receiving fax?
3. Where do the users use Outlook, from Internet or LAN?
4. How do the problematic Outlook users visit SBS server, via Rpc over
http
or VPN?
5. What important change did you make before the problem first
occurred?

Based on my experience, I'd like to give you the following
suggestions:

Step 1: The problem may be caused by the fax modem. Please check if
the fax
modem is in HCL list.

More info:
http://www.windowsservercatalog.com/

Step 2: Check if there is port conflict for the fax modem.

1. Right click My Computer and select properties.
2. On the Hardware tab, click Device Manger.
3. Check the fax modem, can you see any conflict?

Step 3: Install the latest fax modem drive and try again.

Step 4: Please make a clean boot to make sure the problem is not
caused
third party software:

1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and
Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root
cause
of this issue.

Step 5: I noticed you installed Windows 2003 SP2, something unexpected
may
be caused by RSS. Please disable it and try again.

1. Click Start, click Run, type regedit , and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
3. On the Edit menu, point to New, click DWORD Value, and then type
EnableRSS .
4. Double-click EnableRSS, type 0 , and then click OK.
5. Exit Registry Editor.

927695 You cannot host TCP connections when Receive Side Scaling is
enabled
in Windows Server 2003 with Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;927695

Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/?id=555912

VPN, SecureNat/Nat and Outlook clients not working after installing
Windows
Service Pack 2 in SBS 2003 Premium
http://blogs.technet.com/sbs/archive/2007/03/19/vpn-securenat-nat-and-outloo
k-clients-not-working-after-installing-windows-service-pack-2-in-sbs-2003-pr
emium.aspx

If the problem persists, please kindly help me collect the following
information for further research:

MPS Report on SBS server

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to v-robeli@xxxxxxxxxxxxx with subject:
39904904-Odd
behaviour with Exchange and Telephony Services.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.


Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
<From: "Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx>
<Subject: Odd behaviour with Exchange and Telephony Services
<Date: Mon, 16 Jul 2007 13:46:01 -0500
<Lines: 19
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
<X-RFC2646: Format=Flowed; Original
<Message-ID: <OqoMKm9xHHA.1168@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 65-118-97-130.dia.static.qwest.net 65.118.97.130
<Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:50634
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Running SBS 2003 Premium SP2, Exchange, ISA 2004, SQL, WSUS, 2 NICs
and a
<router, dynamic IP, DDNS service through dyndns.org, Symantec's
Backup
Exec
<11d and Corp. A/V.
<======================
<Am trying to access my switch through Hyperterminal. I get a message
saying
<some otehr service is using the port. As I've done in the past, I
restart
<the Telephony service (after disconnecting the fax modem). It never
<completes; always get a message saying it wouldn't shut down in a
timely
<manner. During this time, everyone loses connection with Outlook. I
do a
<restart of all Exchange services and SMTP, no good. Run CEICW, no
good.
<Have to reboot. Has done this twice in the last 20 minutes.
<
<Nothing in the Event logs about this. Any ideas on what's going on?
<--
<Mike Webb
<Platte River Whooping Crane Maintenance Trust, Inc.
<a 501 (c)(3) conservation non-profit organization
<
<
<











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