Re: Unable to manage SharePoint
- From: cdkorzen@xxxxxxxxx
- Date: Tue, 17 Jul 2007 11:21:52 -0700
On Jul 17, 5:37 am, v-ter...@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
wrote:
Hello Customer,
Thank you for posting here. And thanks for Costas's inputs.
According to your description, I understand that you get time out when you
try to access the SharePoint Central Administration web site. If I have
misunderstood the problem, please don't hesitate to let me know.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
1. Please ensure that access the SharePoint Central Administration web site
viahttp://SBSname:8081
2. You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.
How to configure Internet access in Windows Small Business Server 2003http://support.microsoft.com/kb/825763/en-us
3. If you install the Microsoft Office SharePoint Portal Server 2003
Service Pack 2 on SBS, please install the hotfix:
Description of the SharePoint Portal Server 2003 post-Service Pack 2 hotfix
package: June 16, 2006http://support.microsoft.com/?id=919175
4. As Costas's input, please ensure the Application Pool is set to
'DefaultAppPool' under 'Home Directory' tab of SharePoint Central
Administration properties.
5. If the issue reoccur after above steps, I suggest you try to reinstall
sharepoint on SBS thru following KB:
How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web sitehttp://support.microsoft.com/?id=829114
If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:
1. Can you access companyweb page?
2. where is the "Internal Web Site" in Server Management?
3. Can you access the SharePoint Central Administration web site thruhttp://localhost:8081on SBS itself?
4. Gather IIS log:
a. Open IIS snap-in.
b. Right click Default Web Site and click Properties.
c. Uncheck the "Enable Logging" box and click Apply.
d. Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all files to a
backup location.
e. Check "Enable Logging" box and click OK.
f. Run IISReset command.
g. Reproduce the problem and send the log file in
C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
5. Gather IIS Metabase:
1) Download the IIS Resource Kit tools from the following page:http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71...
B628-ADE629C89499&displaylang=en
2) Install it, run MBExplorer (Metabase Explorer)
3) Right click the "LM" node and choose "Export to file".
4) Specify a file name, specify the password and finish the export.
5) Send the file and the password to v-ter...@xxxxxxxxxxxxx
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
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--------------------
| From: cdkor...@xxxxxxxxx
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Unable to manage SharePoint
| Date: Mon, 16 Jul 2007 14:37:44 -0700
| Organization:http://groups.google.com
| Lines: 19
| Message-ID: <1184621864.393219.271...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 74.94.172.137
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| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1184621864 3369 127.0.0.1 (16 Jul 2007
21:37:44 GMT)
| X-Complaints-To: groups-ab...@xxxxxxxxxx
| NNTP-Posting-Date: Mon, 16 Jul 2007 21:37:44 +0000 (UTC)
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rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4,gzip(gfe),gzip(gfe)
| Complaints-To: groups-ab...@xxxxxxxxxx
| Injection-Info: q75g2000hsh.googlegroups.com; posting-host=74.94.172.137;
| posting-account=ps2QrAMAAAA6_jCuRt2JEIpn5Otqf_w0
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!news-out.
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!news.glorb
.com!postnews.google.com!q75g2000hsh.googlegroups.com!not-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:50680
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hello:
|
| We installed SBS 2003 a while back and recently decided to investigate
| the installed Sharepoint Services and the Helpdesk. The current state
| is that browsing tohttp://companyweb/lists off the four standard
| options. The Netconfig wizard and Info&Answers work fine, and we
| haven't tried RWW. The link to the Internal web site does nothing.
|
| When I try to Manage the Internal Web Site or go to Central
| Administration from "Internal Web Site" in Server Management, on the
| server itself, Internet Explorer pops up and states that the website
| has been found but it is waiting for a reply. It will wait for a
| reply indefinitely (I have yet to have it time out).
|
| Since I can access that front page, I believe IIS is at least running
| somewhat. How do I actually get to the Central Administration?
|
| Thanks!
|
|
Thank you for your help thus far.
I discovered that the companyweb web site was disabled, actually.
When I enabled it, access to http://companyweb/ also took forever.
And allow me to clarify, it never timed out, no matter what. It just
sat there waiting for a reply, for at least 5 minutes.
No, I cannot access the SBS Central Admin site by going to
http://<servername>:8081/ That also takes an indefinite amount of
time, whether I'm running it on the server or from a client computer,
and whether I'm using Remote Desktop or sitting at the server monitor,
mouse, and keyboard.
I have held off on rerunning the INet&Email Config Wizard, because we
will be switching providers soon and will need to run it again, so I
decided to do it in one shot. This SBS issue is an annoyance, but not
hampering the business. I'd just like to find out what's wrong and
nip it before it does get any larger.
"Internal Web Site" is under Standard Management in the Server
Management, just below Information Center and above Fax (local).
companyweb is part of the DefaultAppPool, and the SharePoint Central
Administration site is part of StsAdminAppPool.
I have not yet been able to go about installing the IIS Resource Kit,
or Reinstalling Sharepoint
.
- References:
- Unable to manage SharePoint
- From: cdkorzen
- RE: Unable to manage SharePoint
- From: Terence Liu [MSFT]
- Unable to manage SharePoint
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