RE: Unable to Veiw Performance Reports after WSUS was removed
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Tue, 17 Jul 2007 07:43:06 GMT
Hi,
Thanks for your reply.
Please arrange your time to try my suggestions.
If you have any update, please let me know.
Have a nice day.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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--------------------
<Thread-Topic: Unable to Veiw Performance Reports after WSUS was removed
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<Subject: RE: Unable to Veiw Performance Reports after WSUS was removed
<Date: Mon, 16 Jul 2007 08:10:00 -0700
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<Thanks for the advice, will try the steps that you suggested and let you
know
<what happens. Will most likely do at the end of the week, so I may take
some
<time before I respond to you again.
<
<N Lucas
<
<"Robert Li [MSFT]" wrote:
<
<> Hello,
<>
<> Thanks for posting in our newsgroup.
<>
<> I am sorry for the delay due to the weekend.
<>
<> From your description, I know that after you uninstalled WSUS, you
cannot
<> view the daily performance report. If I am off-base, please don't
hesitate
<> to let me know.
<>
<> Based on my research on the error message and event information, please
<> take the following steps:
<>
<> Step 1: The problem may be caused by corrupt SQL database, please reset
the
<> SQL database for monitoring component. To do so:
<>
<> 1. Open Server Management.
<> 2. Click Monitoring and Reporting.
<> 3. Click Set Up Monitoring Reports and Alerts.
<> 4. Click Next and select Reinstall monitoring features.
<> 5. Click Yes to confirm.
<> 6. Follow the steps to complete the task.
<>
<> 7. Then pleas re-run CEICW wizard and then run configure Monitoring and
<> Reporting wizard to configure the monitoring component.
<>
<> More info:
<>
<> 825763 How to configure Internet access in Windows Small Business Server
<> 2003
<> http://support.microsoft.com/?id=825763
<>
<> After doing these steps, the health monitor will be reconfigured and the
<> SQL database will be reset. The original performance and usage data will
be
<> removed. The server will start to collect new counter value from the
<> beginning. It will take more than 24 hours so that the report can be
<> generated. Then please test to see if the issue resolved.
<>
<> Step 2: Since removing WSUS appears to have broken the monitoring
website,
<> we need to reinstall the monitoring component to recreate the paths and
set
<> the environmental variables.
<>
<> 1. Uninstall the SBS Monitoring component
<>
<> A. Click Start, click Control Panel, and then click Add or Remove
Programs.
<> B. Select Windows Small Business Server 2003 and then click
Change/Remove.
<> The Setup Wizard appears.
<> C. Click Next to start the wizard.
<> D. On the Windows Configuration page, click Next.
<> E. On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Remove, and then
click
<> Next.
<> F. On the Component Summary page, click Next.
<> G. Click Finish.
<>
<> 2. Delete Registry Keys
<>
<> A. Delete
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> B. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> Server\SBSMONITORING
<>
<> 3. Delete IIS Virtual Directory
<>
<> A. Open IIS, expand servername, Web Sites, Default Web Site
<> B. Delete Monitoring
<>
<> 4. Rename Folders
<>
<> A. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
<> MSSQL$SBSMONITORING.OLD
<> B. Rename C:\inetpub\monitoring to monitoring.old
<>
<> 5. Reboot the server, and install the Monitoring component
<>
<> A. In Add or Remove Programs, select Windows Small Business Server 2003
and
<> then click Change/Remove. The Setup Wizard appears.
<> B. Click Next.
<> C. On the Windows Configuration page, click Next.
<> D. On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Install, and then
<> click Next.
<> E. On the Logon Information page, click Next.
<> F. On the Component Summary page, click Next.
<> G. Click Finish.
<>
<> 6. Let's re-run the CEICW as well.
<>
<> A. Click Start on your SBS server, click Server Management.
<> B. Click To Do List and then click "Connect to the Internet".
<> C. Click Next, select connection type and click Next.
<> D. Select Enable firewall and click Next.
<> E. Follow the instructions to finish.
<>
<> 7. Test the issue again.
<> If the problem persists, please kindly help me collect the following
<> information for further research:
<>
<> 1. MPS Report
<>
<> 1) Download MPS report tool from:
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_SETUPPerf.EXE
<> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> 5) Send the .cab file to us.
<>
<> Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<> 39876175-Unable to Veiw Performance Reports after WSUS was removed.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Unable to Veiw Performance Reports after WSUS was removed
<> <thread-index: AcfFS34/Um05KolFQo2K/ae5toxJfA==
<> <X-WBNR-Posting-Host: 207.46.19.168
<> <From: =?Utf-8?B?TiBMdWNhcw==?= <NLucas@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: Unable to Veiw Performance Reports after WSUS was removed
<> <Date: Fri, 13 Jul 2007 05:44:03 -0700
<> <Lines: 39
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<> <Path: TK2MSFTNGHUB02.phx.gbl
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<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <I had enabled the WSUS (Windows Sever Update Services) to make my life
<> <easier, but then I realized that I obtained a slow growing SQL process
for
<> my
<> <efforts (went up to 1.2G of RAM at last check) I uninstalled WSUS.
Since
<> then
<> <I have been unable to view performance reports but I can view usage
<> reports.
<> <
<> <Whenever I try to view performance reports I see the below error
message:
<> <
<> <"To work around this problem, perform the following steps. After each
<> step,
<> <try again to access the page.
<> <
<> <Ensure that the MSSQL$SBSMONITORING service is started.
<> <Ensure that the server is not low on memory or disk space.
<> <Restart the server.
<> <Verify that the server is functional and that there are no system-wide
<> <problems.
<> <Run the Set Up Monitoring Reports and Alerts task in the Server
Management
<> <Monitoring and Reporting taskpad."
<> <
<> <I ran all of the steps, the service was running, was not low on mem,
<> <restarted, reran the setup for monitoring reports. No joy.
<> <
<> <I then went to the event viewer and checked the application logs and
found
<> <the below error:
<> <
<> <"Server Status Report:
<> < URL: http://localhost/monitoring/perf.aspx?reportMode=0
<> < Error Message: File or assembly name
<> <Microsoft.UpdateServices.Administration, or one of its dependencies,
was
<> not
<> <found.
<> < Stack Trace: at Microsoft.SBS.UpdateServices.DataProvider..ctor()
<> < at Microsoft.SBS.UpdateServices.StatusPage.Utility.GetStatusItems()
<> < at usage.frmPerf.PopulateStatusItems()
<> < at usage.frmPerf.renderReportWorker()
<> < at usage.frmPerf.renderReport()
<> <
<> <For more information, see Help and Support Center at "
<> <
<> <How can I remove the old links to WSUS so that performance reports can
be
<> <obtained again or should I just uninstall monitoring and reinstall?
<> <
<>
<>
<
.
- References:
- RE: Unable to Veiw Performance Reports after WSUS was removed
- From: Robert Li [MSFT]
- RE: Unable to Veiw Performance Reports after WSUS was removed
- From: N Lucas
- RE: Unable to Veiw Performance Reports after WSUS was removed
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