Re: Mobile Sync 0x85010004 error on mobile5 device

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Update!!

I had anonymous access enabled in the IIS directory security.

I have disabled that and now just have basic enabled.

Browsing to OMA from my desktop again asks for authentication
error message now "Unable to connect to your mailbox on server FOCSRVR.
Please try again later. If the problem persists contact your administrator"
the browsers tab title is "Server off-line"

From my hand held the error has changed to 0x85010014

"geoff scholes" wrote:

Im still getting the same error affter incerting the cert. I can browse to
the OMA on my desktop it asks for user and password then I get "a sytem error
has occurred whilst processing your request. If the problem persists contact
youur system administrator" If I browse to it from the phone, the phone will
display the SBS welcome page but on entering OMA it asks for the username and
password then just does no more. Also the phone will go to
http://"Domain"/exchange

"bass_player [SBS-MVP]" wrote:

A simple copy of the certificate on the root directory of the mobile device
and clicking on it will install the certificate. There are a lot of ways
like in my case, I use an SD card to copy from my laptop to the device. You
can also email or send a URL link which can be accessed by the device

"Cris Hanna [SBS-MVP]" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:%23DAjAGZxHHA.3696@xxxxxxxxxxxxxxxxxxxxxxx
Assuming you have ActiveSync 4.5 installed on a workstation which is
connected to the domain:

Go IE > Properties > Content Tab > Certificates Button > Trusted Root
Certification Authorities Tab

Scroll down until you find the one that matches the URL you use for OWA

Click Once on it, then click on the Export Button...
Accept the defaults and name and save to a location you can remember

In Windows Explorer, navigate to the location where the file was saved.
Right Click > Copy

In Windows Explorer navigate to the root of the device (not the storage
card) right click Paste

On the device > file explorer > Navigate to the root of the device >
double click the cert file, confirm you want to install

Then on the device, confirm you can get to OMA
Then ActiveSync on the Device and Configure Server, use HTTPS...next next
next etc

Then see if it synchs

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"geoff scholes" <geoffscholes@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5D7D185D-F371-4120-BA7D-437807936DEF@xxxxxxxxxxxxxxxx
Yes to the exchange and wm5, Im using a server generated certificate
could
you explain the process of transfering it onto the mobile device in more
detail please Chris

"Cris Hanna [SBS-MVP]" wrote:

Well you aren't giving us much data
Is this a WM5 device?
Are you running SBS/Exchange 2003 with Exchange Service Pack 2?
Did you export the certificate from a domain desktop and then copy that
to
the root of your device and then on your device, use file explorer and
navigate to the root of the device and install the certificate?

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"geoff scholes" <geoffscholes@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:DA4383E3-1778-4AD7-896D-64F12D96B245@xxxxxxxxxxxxxxxx
I have spent many hrs trying to resolve a sync problem and have come to
the
conclusion I need the Hotfix as per KB919864 anyone advise me if this
is
the
fix or is there something else I can do








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