Re: Cannot log out of RWW

Ok, before making the changes to the temp directory. I went to the server
and was able to log in and out of RWW when using

http://localhost/remote or http://servername/remote

However when i was at the server, and tried typing in the FQDN, which points
to our DDNS host name, and rww would get stuck on the loading screens. Could
the DDNS be playing a roll in this?

Do I give full control to c:\windows\temp? I am confused at what folder to
give full access to...

"> %USERPROFILE%\Local Settings\Temp

So you need only give full control permission to Temp folder.
"

in regards to the last thread...

--Step 1: Please log on SBS server and visit RWW, will the same issue
reoccur?

No problems logging in our out, but cannot load rww from server if using
FQDN that points to a DDNS service running on the server.

--If RWW cannot logon even on SBS server, the problem is caused by corrupt
--RWW component.

--Step 2: Please delete cookie on SBS server and test again.

deleted cookies on server.

Clients still have errors logging out whether they are remote or local. It
does not happen everytime, and sometimes deleting all the cookies on the
client will allow them to log off, but not everytime.


Step 3: The problem occurs when the network service has full permission to
temp folder. To resolve this:

1. Find out what folder both the TEMP and TMP environment variables are
pointing to:

a. Right-click My Computer, and then click Properties.
b. On the Advanced tab, click Environment Variables button.
c. Check the TEMP and TMP variables under both System variables and User
variables sections.

user temp & tmp variables = %userprofile\localsettings\temp
system temp & tmp variables = c:\windows\temp

2. Grant full permissions on the Temp folder to one of the following
accounts:

should i grant full permissions to the c:\windows\temp folder...?

Thats what I tried though

a. ASPNET user account if you are running .NET Framework 1.0.
b. NETWORK SERVICE user account if you are running .NET Framework 1.1 or
NET Framework 2.0.

gave network service full security permissions.

3. Reset Internet Information Services (IIS) by typing IISRESET at a
command prompt.

this did not seem to work, I went into services and restarted

4. If the issue is still occurring, restart the computer and test again.

Step 4: Please rerun the CEICW, this helps us to configure network and IIS
setting correctly:

unable to run ceicw as I get an error because who ever setup the server is
using the sbc 2wire gateway as the dhcp server.



"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:l%23KvaLTxHHA.4200@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Laurin,

Thanks for your reply.

1. On the SBS server, you can logon RWW by type the follow URL in IE
Brower.

http://localhost/remote or http://servername/remote

2. Because TEMP and TMP environment variables are in the same folder:

%USERPROFILE%\Local Settings\Temp

So you need only give full control permission to Temp folder.

a. ASPNET user account if you are running .NET Framework 1.0.
b. NETWORK SERVICE user account if you are running .NET Framework 1.1 or
NET Framework 2.0.

Please try the steps. I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check
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doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
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<Subject: RE: Cannot log out of RWW
<Date: Thu, 12 Jul 2007 10:52:01 -0700
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<
<OK I am getting ready to try this out and had a few follow up questions.
<
<1) when logging into to rww directly from the server, is there a specific
<url I should use.... should i reference by ip, local domain name, or FQDN
as
<if I was connecting from outside the network.
<
<2) " 1. Find out what folder both the TEMP and TMP environment variables
are
< pointing to:"
<
<Does it mater what folders these point too? You mention granting full
<permissions to the Temp folder, but what about the TMP folder?
<
<" a. Right-click My Computer, and then click Properties.
< b. On the Advanced tab, click Environment Variables button.
< c. Check the TEMP and TMP variables under both System variables and User
< variables sections.
<
< 2. Grant full permissions on the Temp folder to one of the following
< accounts:
<"
<
<3) "Step 4: Please rerun the CEICW, this helps us to configure network
and
<IIS
<setting correctly:"
<
<Everytime i try to run the wizard I get an error because who ever setup
the
<server set it up to use the existing firewall router, and it is doing all
the
<dhcp. I have confirmed the ports are open and working as well..
<
<
<Cheers,
<
<Laurin (laurin@xxxxxxxx)
<
<"Robert Li [MSFT]" wrote:
<
<> Hello,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that when you log out of RWW, you get
<> following error:
<>
<> " The page cannot be displayed
<> A problem has occurred with the Remote Web Workplace. Close this
browser
<> window, and then log on again. If this problem continues,
<> contact the person responsible for your network."
<>
<> Based on my experience, the problem occurs when the RWW component is
<> corrupt. If the problem cannot be resolved at last, we need to
reinstall
<> RWW. Thanks for your understanding.
<>
<> Based on my research on the error message, please take the following
steps
<> to narrow down this issue:
<>
<> Step 1: Please log on SBS server and visit RWW, will the same issue
<> reoccur?
<>
<> If RWW cannot logon even on SBS server, the problem is caused by
corrupt
<> RWW component.
<>
<> Step 2: Please delete cookie on SBS server and test again.
<>
<> Step 3: The problem occurs when the network service has full permission
to
<> temp folder. To resolve this:
<>
<> 1. Find out what folder both the TEMP and TMP environment variables are
<> pointing to:
<>
<> a. Right-click My Computer, and then click Properties.
<> b. On the Advanced tab, click Environment Variables button.
<> c. Check the TEMP and TMP variables under both System variables and
User
<> variables sections.
<>
<> 2. Grant full permissions on the Temp folder to one of the following
<> accounts:
<>
<> a. ASPNET user account if you are running .NET Framework 1.0.
<> b. NETWORK SERVICE user account if you are running .NET Framework 1.1
or
<> .NET Framework 2.0.
<>
<> 3. Reset Internet Information Services (IIS) by typing IISRESET at a
<> command prompt.
<>
<> 4. If the issue is still occurring, restart the computer and test
again.
<>
<> Step 4: Please rerun the CEICW, this helps us to configure network and
IIS
<> setting correctly:
<>
<> 825763 How to configure Internet access in Windows Small Business
Server
<> 2003
<> http://support.microsoft.com/?id=825763
<>
<> Hope the information helps.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <From: lbthree@xxxxxxxxx
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Subject: Cannot log out of RWW
<> <Date: Wed, 11 Jul 2007 12:18:03 -0700
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<> <
<> <SBS 2003 users ( admin as well ) are unable to log out of RWW.
<> <
<> <The following page gets displayed:
<> <
<> <" The page cannot be displayed
<> <A problem has occurred with the Remote Web Workplace. Close this
<> <browser window, and then log on again. If this problem continues,
<> <contact the person responsible for your network.
<> <"
<> <
<> <and the following event is created under applications on the sb2k3
<> <box:
<> <
<> <"Event Type: Error
<> <Event Source: SBS.RWW
<> <Event Category: None
<> <Event ID: 0
<> <Date: 7/11/2007
<> <Time: 11:44:56 AM
<> <User: N/A
<> <Computer:
<> <Description:
<> <The following fatal error occurred in the Remote Web Workplace
<> <application:
<> < URL: https://FQDN/Remote/signout.aspx
<> < Error Message: A potentially dangerous Request.Cookies value was
<> <detected from the client
<>
<(Microsoft.Sharepoint.AcceptHeaders="...pps=FALSE&one=FALSE&mpp=FALSE").
<> < Stack Trace: at System.Web.HttpRequest.ValidateString(String s,
<> <String valueName, String collectionName)
<> < at
<> <System.Web.HttpRequest.ValidateCookieCollection(HttpCookieCollection
<> <cc)
<> < at System.Web.HttpRequest.get_Cookies()
<> < at remote.RAPLinks.TakeAwayOWACookies(HttpRequest
<> <httpClientRequest)
<> < at remote.signout.Page_Load(Object sender, EventArgs e)
<> < at System.Web.UI.Control.OnLoad(EventArgs e)
<> < at System.Web.UI.Control.LoadRecursive()
<> < at System.Web.UI.Page.ProcessRequestMain()
<> < at System.Web.UI.Page.ProcessRequest()
<> < at System.Web.UI.Page.ProcessRequest(HttpContext context)
<> < at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication
<> <+IExecutionStep.Execute()
<> < at System.Web.HttpApplication.ExecuteStep(IExecutionStep step,
<> <Boolean& completedSynchronously)
<> <
<> <For more information, see Help and Support Center at
<> <http://go.microsoft.com/fwlink/events.asp.
<> <"
<> <
<> < it mentions sometimes about cookies, which lead me to delete all
<> <client desktops cookies, and temp ie files, as well as re installing
<> <the certificate..
<> <
<> <
<>
<>
<



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