RE: POP3 Connector - SBS2003

Hi Robert

The way I added 'mspop3connector' was to go to the Server Management and
click on Users. I Selected the user by double clicking on the user. I then
clicked the email addresses tab. I then added a new smtp type and enter the
name as mspop3connector.mattc@xxxxxxxxxxxx where mattc is the username of the
user who I want the BCC email to go to.

So since I have added the 'mspop3connector' line to the email addresses for
this user he has been receiving emails that would normally bounce instead of
coming through to him. These emails were sent as a BCC and there were
multiple receipients. Now the sender still gets a NDR but the user is
receiving it at this end as if nothing has gone wrong.

When I send emails to the user mattc as a BCC they go through even if I have
8 people on the BCC list. For some reason certain other users emails just
bounce. I emailed the log to the email address you told me to and you will
see emails sent from a Natasa bouncing but now they are still going through
to user mattc.



An example of a NDR is:

From: postmaster@xxxxxxxxxxxx
[mailto:postmaster@xxxxxxxxxxxxx]
Sent: Monday, 18 June 2007 5:31 PM
To: Adam Hudson
Subject: Delivery Status Notification (Failure)

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

undisclosed-recipients:
mspop3connector.mattc@xxxxxxxxxxxxx


Hope this info helps in trying to find a solution.

Regards

Adam



"Robert Li [MSFT]" wrote:

Hi Adam,

Thanks for your reply.

Please let me know the detail step on how add 'mspop3connector' to the
internal email address.

Please help me collect the following information. Thanks for your time.

1. When using BCC, do all users get NDRs? If you BCC to one instead of
multiple recipient, will you still get NDR?

2. A sample of NDR.

3. Message Tracking:

Open ESM, on the General tab in the server's Properties dialog box, select
the Enable message tracking check box. After the issue is reproduced,
Please wait about 15 minutes and then go to the message tracking folder and
collect the message tracking log for us.

By default, the message tracking logs locate under the folder:C:\Program
Files\Exchsrvr\servername.log

Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
82794733- POP3 Connector - SBS2003.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
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issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Fri, 22 Jun 2007 08:43:29 GMT
<Subject: RE: POP3 Connector - SBS2003
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<
<Hello Adam,
<
<Thanks for posting in our newsgroup.
<
<From your description, I know that you use POP3 connector to retrieve
mails
<from ISP. If you BCC to an individual mailbox, you may get a NDR. If I am
<off-base, please don't hesitate to let me know.
<
<Please take the following steps to see if the problem can be resolved:
<
<Step 1: First please rerun the CEICW wizard. This helps to configure the
<network and e-mail setting correctly:
<
<1. Run the CEICW and configure the network settings.
<2. Go through firewall option.
<3. In the Internet E-mail tab, please click to "Enable Internet E-mail".
<4. In the Email Delivery method page, please choose the correct email
<delivery method. If you need to forward internet email to your ISP
<Smarthost, please input the Smarthost address correctly. If you use DNS to
<route emails, please choose this option.
<
<Note: If you choose to forward emails to the ISP's email server (smart
<host), you need to type the FQDN of the ISP's email server. If your ISP
<provides you the IP address of their email server, for example,
<12.34.56.78, you should type the IP address as "[12.34.56.78]" (without
the
<quotation marks) on the connector's properties page.
<
<5. In the E-mail Retrieval Method page, check the "Use the Microsoft
<Connector for POP3 Mailboxes" check box, click Next.
<6. In the E-mail Domain Name page, enter your registered e-mail Internet
<domain name, (i.e. domain.com).
<7. In the POP3 Mailbox Accounts page, click Add and add the appropriate
<POP3 mailbox accounts, then click Next.
<8. Input the correct information in the rest page and finish the wizard.
<
<More information:
<825763 How to configure Internet access in Windows Small Business Server
<2003
<http://support.microsoft.com/?id=825763
<
<Step 2 : The POP3 Conn Event Sink may be corrupted and therefore messages
<will NDR with the mspop3conn recipients. To fix this, run imbreg.exe
which
<is located in the %systemroot%\Program Files\Microsoft Small Business
<Server\Networking\POP3 folder.
<
<Step 3: Please check the following folders to see if you can find the
<problematic emails:
<C:\Program Files\Microsoft Windows Small Business
<Server\Networking\POP3\Failed Mail
<
<Step 4: In addition, please enable diagnostic logging for the POP3
<Connector on SBS 2003, reproduce the problem, and then send the event logs
<toe me for analysis:
<
<1. Click Start, point to Programs, point to Microsoft Exchange, and then
<click System Manager.
<2. In the left pane, expand the Connectors node.
<3. Right-click POP3 Connection Manager, and then click Properties.
<4. Switch to the ''Troubleshooting'' tab, and then change ''Logging
Level''
<to ''Maximum''.
<5. Click OK to apply changes.
<6. Close the System Manager console.
<7. Click Start, point to Programs, point to Administrative Tools, and then
<click Services.
<8. In the left pane, right-click Microsoft Connector for POP3 Mailboxes,
<and then click Restart. After the service restarts, close the Services
<Management console.
<9. Reproduce the problem and send the Event logs to me for analysis..
<Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<82794733- POP3 Connector - SBS2003.
<
<More information:
<Microsoft Exchange Connector for POP3 Mailboxes does not support Bcc
<http:// suport.microsoft.com/kb/265739
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: POP3 Connector - SBS2003
<<thread-index: Ace0Yjx5Ywegkc9LQ7Olt9iv1Yx1xQ==
<<X-WBNR-Posting-Host: 207.46.192.207
<<From: =?Utf-8?B?QWRhbSBIdWRzb24=?= <AdamHudson@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<Subject: POP3 Connector - SBS2003
<<Date: Thu, 21 Jun 2007 17:14:01 -0700
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<<
<<I am having issues with some emails bouncing and a NDR being sent to the
<<sender on some BCC emails.
<<
<<The setup I have is 4 users and their emails go to 4 different POP
<accounts
<<with our ISP. All other emails are bounced by the ISP unless they are the
<4
<<email accounts we are using. The POP 3 Connector on our SBS2003 box
<collects
<<these emails every 15 mins and delivers them to the correct exchange
<account.
<<This is not done by a global account but each of the 4 POP3 accounts and
<they
<<are delivered direct to the user account associated with the POP3 account
<<from the ISP.
<<
<<If the emails are sent direct to these users then they are being
delivered
<<without any issues. But if they are BCC receiptants then there are
issues.
<I
<<know if you use a global account to collect the email and distribute to
<users
<<then BCC emails will not be delivered but i am using individual users so
<they
<<should arrive. When i sent test BCC emails to users from my hotmail
<account
<<they come through. A few weeks ago they didn't and were bouncing but I
<<installed SP2 for exchange plus Server 2003 SP2 and did all the updates
<and
<<now they come through when i sent from my hotmail to a user as a BCC.
<Other
<<emails that are sent by BCC are now coming through as well. But there are
<<still some that aren't. Below is a message that gets sent to the sender
of
<<the BCC email:
<<
<<From: postmaster@xxxxxxxxxxx
<<[mailto:postmaster@xxxxxxxxxxx]
<<Sent: Monday, 18 June 2007 5:31 PM
<<To: Email Sender
<<Subject: Delivery Status Notification (Failure)
<<
<<This is an automatically generated Delivery Status Notification.
<<
<<Delivery to the following recipients failed.
<<
<< undisclosed-recipients:
<< mspop3connector.mattc@xxxxxxxxxxx
<<
<<
<<I just sent another BCC email from my hotmail to user mattc and it came
<<through. I cant understand why some BCC emails comes through and others
<dont.
<<
<<Any help would be much appreicated.
<<
<<Cheers
<<
<<Adam
<<
<<
<<
<
<


.

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