Re: can't mount information store

I believe I've resolved the issue. This began by me finding an article on
microsoft website on how to reinstall IIS but it never said to dismount the
store or shut down the exchange services. An article that one of you gave me
stated that it was important to do that. Both database were dirty shutdown
and the logs were corrupt. I greatly appreciate all of your help.
--
Thanks for your help.

Kevin


"Cris Hanna [SBS-MVP]" wrote:

As you might guess...the NG's dont always get monitored frequently on the
weekends
Appears like a corrupt log file?

Give us an update when you've checked

--
Cris Hanna [SBS-MVP]
------------------------------
Please do not contact me directly, only respond in the Newsgroups
MVPs do not work for Microsoft
------------------------------
Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2
"Kevin" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D3C2AFD8-B2E9-4ED5-B23F-6D3089E02B7A@xxxxxxxxxxxxxxxx
I verified that both the mailbox and public database were in a clean state,
then moved the E00.log file into a different folder and both databases
mounted.... Go figure. Anyway, I'm heading to the office to see if mail is
moving. I'll be back.
--
Thanks for your help.

Kevin


"Kevin" wrote:

I should probably point out. That the database has not been renamed or
moved.
It's right where it's suppose to be. Also, the only files in the "DBDATA"
folder are:
E00.chk
E00.log
E0002A82.log
priv1.edb
priv1.stm
pub1.edb
pub1.stm
res1.log
res2.log

I do appreciate your help.
--
Thanks for your help.

Kevin


"Kevin" wrote:

Since my last post I have renamed and moved the mdbdata folder to a
secure
drive. I then reinstalled exchange and then installed exchange 2003
sp2. I
then moved the original mdbdata folder back. I the exchange routing
engine
service
is no working, however, I still can't mount the mailbox and public
stores.

If I restart the server, the following are in Event Viewer
Event Type: Error
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 494
Date: 7/7/2007
Time: 5:12:04 PM
User: N/A
Computer: GREGORY
Description:
Information Store (2660) First Storage Group: Database recovery failed
with
error -1216 because it encountered references to a database,
'C:\Program
Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The
database
was not brought to a Clean Shutdown state before it was removed (or
possibly
moved or renamed). The database engine will not permit recovery to
complete
for this instance until the missing database is re-instated. If the
database
is truly no longer available and no longer required, procedures for
recovering from this error are available in the Microsoft Knowledge
Base or
by following the "more information" link at the bottom of this message.

For more information, click
http://www.microsoft.com/contentredirect.asp.


Event Type: Error
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 454
Date: 7/7/2007
Time: 5:12:04 PM
User: N/A
Computer: GREGORY
Description:
Information Store (2660) First Storage Group: Database recovery/restore
failed with unexpected error -1216.

For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 7/7/2007
Time: 5:12:04 PM
User: N/A
Computer: GREGORY
Description:
Error 0xfffffb40 starting Storage Group
/DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first
administrative
group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group
on the
Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.

For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 7/7/2007
Time: 5:12:04 PM
User: N/A
Computer: GREGORY
Description:
Error 0xfffffb40 starting Storage Group
/DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first
administrative
group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group
on the
Microsoft Exchange Information Store.
<NULL>.

For more information, click
http://www.microsoft.com/contentredirect.asp.


When I try to mount the mailbox and public store I receive the Error
c1041724 and the following is in Event Viewer.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 7/7/2007
Time: 9:12:10 PM
User: N/A
Computer: GREGORY
Description:
Error 0xfffffb40 starting Storage Group
/DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first
administrative
group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group
on the
Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.

For more information, click
http://www.microsoft.com/contentredirect.asp.


Any Ideas?

--
Thanks for your help.

Kevin


"Merv Porter [SBS-MVP]" wrote:

A backup of your SBS server (including Exchange databases) is always
recommended, but a reinstall of Exchange should not overwrite your
current
Exchange databases. See the follwoing thread:

Reinstall Exchange on SBS 2003 SP1
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996

--
Merv Porter [SBS-MVP]
============================
"Kevin" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085@xxxxxxxxxxxxxxxx
No I haven't tried to reinstall exchange yet. I just finished
running
eseutil
/d command to defrag the database. It was successful. I've copied
the
entire
exchsrvr folder to another drive. Now, in order to reinstall only
the
exchange portion of the SBS 2003 server. Do I need to launch "add
and
remove
programs" click on "windows small business server 2003" from the
currently
installed programs list? Will this process overwrite the mdbdata
folder?
--
Thanks for your help.

Kevin


"Merv Porter [SBS-MVP]" wrote:

Did you reinstall Exchange as well?

How to remove and to reinstall IIS on a computer that is running
Exchange
Server
http://support.microsoft.com/kb/320202

Have you looked at:
http://technet.microsoft.com/en-us/library/aa996027.aspx
--------------------------------------
C1041724
Error c1041724 is "An internal processing error has occurred. Try
restarting
the Exchange System Manager or the Microsoft Exchange Information
Store
service, or both." For general information about this error, see
Knowledge
Base article 294318, "C1041724 Error Occurs When You Try to Mount
a
Database" (http://support.microsoft.com/?id=294318).

Check permissions on the folder that the TMP variable points to.
Exchange
needs full control permissions for the root of the drive with the
transaction log files and database files and all subfolders
between the
root
of the drive and these files. See Knowledge Base article 307242,
"Information store does not mount with 0xfffff745 and -2235
errors"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242).

Check the application log for MSExchangeIS Event ID 9519. See
Knowledge
Base
article 312873, "Mailbox Store or a Public Store May Not Mount
with
Error -344"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873).

Check the application log for MSExchangeIS Event ID 1088. See
Knowledge
Base
article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails
to
Mount"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652).

Check to ensure that the store you are trying to mount has the
Allow
inheritable permissions to propagate to this object check box
selected.
See
Knowledge Base article 827283, "You receive a c1041724 or c1041722
error
message when you try to mount an Exchange 2000 Server mailbox
store"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283).

If you receive this error when trying to mount a store that has
just been
restored from backup, make sure hard recovery has completed. See
Knowledge
Base article 253931, "Mounting a Database After Restore Fails with
Error
Message c1041724"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931).

Check to see if a second SystemMailbox object exists for the store
you
are
trying to mount. See Knowledge Base article 274534, "XADM: Event
ID 9175,
9546, 9519 Messages Occur When Mailbox Store Fails to Mount"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534).

Check to make sure another copy of the same database is not
running. See
Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519
Messages
.

Relevant Pages

  • Re: Help! Trouble restoring after file system corruption removed files on drive with Exchange datab
    ... this shows database was in dirty shutdown state. ... How to use Eseutil to test transaction log files for damage in Exchange ... <"Information Store First Storage Group: ... Create a Recovery Storage Group. ...
    (microsoft.public.exchange.admin)
  • Re: MSExchangeIS problems
    ... At this time you are facing a disaster recovery of your Mailbox store. ... > CA is an exchange aware antivirus software. ... I'm not sure but I'll check if> it's running against the database, ... > I also turned off the background exchange scanning, as it was running since> the initial installation. ...
    (microsoft.public.windows.server.sbs)
  • Re: Error c1041724 SBS 2000
    ... How to temporarily increase the Exchange 2000 16-gigabyte database size ... Exchange Domain Server: Full ... I have tried to disable McAfee antivirus and then restart information store ...
    (microsoft.public.windows.server.sbs)
  • Re: cant mount information store
    ... That the database has not been renamed or moved. ... I then reinstalled exchange and then installed exchange 2003 sp2. ... Information Store First Storage Group: ... When I try to mount the mailbox and public store I receive the Error ...
    (microsoft.public.windows.server.sbs)
  • Re: Database not mounting in the Recovery Storage Group
    ... The RSG is a new one I created and how do I empty the ... "Error 0xfffffde0 starting database "Recovery Storage Group\Mailbox Store ... >>restarting the Exchange System Manager or the Microsoft Exchange Information ...
    (microsoft.public.exchange.admin)