Re: can't mount information store
- From: "Cris Hanna [SBS-MVP]" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 8 Jul 2007 12:04:32 -0500
As you might guess...the NG's dont always get monitored frequently on the weekends
Appears like a corrupt log file?
Give us an update when you've checked
--
Cris Hanna [SBS-MVP]
------------------------------
Please do not contact me directly, only respond in the Newsgroups
MVPs do not work for Microsoft
------------------------------
Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2
"Kevin" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:D3C2AFD8-B2E9-4ED5-B23F-6D3089E02B7A@xxxxxxxxxxxxxxxx
I verified that both the mailbox and public database were in a clean state,
then moved the E00.log file into a different folder and both databases
mounted.... Go figure. Anyway, I'm heading to the office to see if mail is
moving. I'll be back.
--
Thanks for your help.
Kevin
"Kevin" wrote:
I should probably point out. That the database has not been renamed or moved.
It's right where it's suppose to be. Also, the only files in the "DBDATA"
folder are:
E00.chk
E00.log
E0002A82.log
priv1.edb
priv1.stm
pub1.edb
pub1.stm
res1.log
res2.log
I do appreciate your help.
--
Thanks for your help.
Kevin
"Kevin" wrote:
> Since my last post I have renamed and moved the mdbdata folder to a > secure
> drive. I then reinstalled exchange and then installed exchange 2003 > sp2. I
> then moved the original mdbdata folder back. I the exchange routing > engine
> service
> is no working, however, I still can't mount the mailbox and public > stores.
>
> If I restart the server, the following are in Event Viewer
> Event Type: Error
> Event Source: ESE
> Event Category: Logging/Recovery
> Event ID: 494
> Date: 7/7/2007
> Time: 5:12:04 PM
> User: N/A
> Computer: GREGORY
> Description:
> Information Store (2660) First Storage Group: Database recovery failed > with
> error -1216 because it encountered references to a database, > 'C:\Program
> Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The > database
> was not brought to a Clean Shutdown state before it was removed (or > possibly
> moved or renamed). The database engine will not permit recovery to > complete
> for this instance until the missing database is re-instated. If the > database
> is truly no longer available and no longer required, procedures for
> recovering from this error are available in the Microsoft Knowledge > Base or
> by following the "more information" link at the bottom of this message.
>
> For more information, click > http://www.microsoft.com/contentredirect.asp.
>
>
> Event Type: Error
> Event Source: ESE
> Event Category: Logging/Recovery
> Event ID: 454
> Date: 7/7/2007
> Time: 5:12:04 PM
> User: N/A
> Computer: GREGORY
> Description:
> Information Store (2660) First Storage Group: Database recovery/restore
> failed with unexpected error -1216.
>
> For more information, click > http://www.microsoft.com/contentredirect.asp.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9518
> Date: 7/7/2007
> Time: 5:12:04 PM
> User: N/A
> Computer: GREGORY
> Description:
> Error 0xfffffb40 starting Storage Group
> /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
> Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > administrative
> group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > on the
> Microsoft Exchange Information Store.
> Storage Group - Initialization of Jet failed.
>
> For more information, click > http://www.microsoft.com/contentredirect.asp.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9518
> Date: 7/7/2007
> Time: 5:12:04 PM
> User: N/A
> Computer: GREGORY
> Description:
> Error 0xfffffb40 starting Storage Group
> /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
> Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > administrative
> group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > on the
> Microsoft Exchange Information Store.
> <NULL>.
>
> For more information, click > http://www.microsoft.com/contentredirect.asp.
>
>
> When I try to mount the mailbox and public store I receive the Error
> c1041724 and the following is in Event Viewer.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9518
> Date: 7/7/2007
> Time: 9:12:10 PM
> User: N/A
> Computer: GREGORY
> Description:
> Error 0xfffffb40 starting Storage Group
> /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft
> Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > administrative
> group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > on the
> Microsoft Exchange Information Store.
> Storage Group - Initialization of Jet failed.
>
> For more information, click > http://www.microsoft.com/contentredirect.asp.
>
>
> Any Ideas?
>
> -- > Thanks for your help.
>
> Kevin
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
> > A backup of your SBS server (including Exchange databases) is always
> > recommended, but a reinstall of Exchange should not overwrite your > > current
> > Exchange databases. See the follwoing thread:
> >
> > Reinstall Exchange on SBS 2003 SP1
> > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996
> >
> > -- > > Merv Porter [SBS-MVP]
> > ============================
> > "Kevin" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085@xxxxxxxxxxxxxxxx
> > > No I haven't tried to reinstall exchange yet. I just finished > > > running
> > > eseutil
> > > /d command to defrag the database. It was successful. I've copied > > > the
> > > entire
> > > exchsrvr folder to another drive. Now, in order to reinstall only > > > the
> > > exchange portion of the SBS 2003 server. Do I need to launch "add > > > and
> > > remove
> > > programs" click on "windows small business server 2003" from the > > > currently
> > > installed programs list? Will this process overwrite the mdbdata > > > folder?
> > > -- > > > Thanks for your help.
> > >
> > > Kevin
> > >
> > >
> > > "Merv Porter [SBS-MVP]" wrote:
> > >
> > >> Did you reinstall Exchange as well?
> > >>
> > >> How to remove and to reinstall IIS on a computer that is running > > >> Exchange
> > >> Server
> > >> http://support.microsoft.com/kb/320202
> > >>
> > >> Have you looked at:
> > >> http://technet.microsoft.com/en-us/library/aa996027.aspx
> > >> --------------------------------------
> > >> C1041724
> > >> Error c1041724 is "An internal processing error has occurred. Try
> > >> restarting
> > >> the Exchange System Manager or the Microsoft Exchange Information > > >> Store
> > >> service, or both." For general information about this error, see
> > >> Knowledge
> > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount > > >> a
> > >> Database" (http://support.microsoft.com/?id=294318).
> > >>
> > >> Check permissions on the folder that the TMP variable points to. > > >> Exchange
> > >> needs full control permissions for the root of the drive with the
> > >> transaction log files and database files and all subfolders > > >> between the
> > >> root
> > >> of the drive and these files. See Knowledge Base article 307242,
> > >> "Information store does not mount with 0xfffff745 and -2235 > > >> errors"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242).
> > >>
> > >> Check the application log for MSExchangeIS Event ID 9519. See > > >> Knowledge
> > >> Base
> > >> article 312873, "Mailbox Store or a Public Store May Not Mount > > >> with
> > >> Error -344" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873).
> > >>
> > >> Check the application log for MSExchangeIS Event ID 1088. See > > >> Knowledge
> > >> Base
> > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails > > >> to
> > >> Mount"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652).
> > >>
> > >> Check to ensure that the store you are trying to mount has the > > >> Allow
> > >> inheritable permissions to propagate to this object check box > > >> selected.
> > >> See
> > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 > > >> error
> > >> message when you try to mount an Exchange 2000 Server mailbox > > >> store"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283).
> > >>
> > >> If you receive this error when trying to mount a store that has > > >> just been
> > >> restored from backup, make sure hard recovery has completed. See
> > >> Knowledge
> > >> Base article 253931, "Mounting a Database After Restore Fails with > > >> Error
> > >> Message c1041724"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931).
> > >>
> > >> Check to see if a second SystemMailbox object exists for the store > > >> you
> > >> are
> > >> trying to mount. See Knowledge Base article 274534, "XADM: Event > > >> ID 9175,
> > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534).
> > >>
> > >> Check to make sure another copy of the same database is not > > >> running. See
> > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 > > >> Messages
> > >> Occur When Mailbox Store Fails to Mount"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753).
> > >>
> > >> Check the log file drive to ensure that it has adequate space. You > > >> may
> > >> see
> > >> MSExchangeIS Event 9519 and 9559 in the application log. It is > > >> important
> > >> that you do not simply delete transaction log files to make more > > >> space.
> > >> These files are part of your Exchange database. For information on > > >> moving
> > >> log files, see Knowledge Base article 821915, "How to Move > > >> Exchange
> > >> Databases and Logs in Exchange Server 2003"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915).
> > >>
> > >> Check to make sure your E00.log file has the correct signature. > > >> See
> > >> Knowledge Base article 294367, "You Cannot Mount the Database, and
> > >> Receive
> > >> Events 9518 and 455"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367).
> > >>
> > >> Check to see if the MDBDATA folder that contains the files for the > > >> store
> > >> you
> > >> are trying to mount has the proper permissions set on it. See > > >> Knowledge
> > >> Base
> > >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 > > >> When
> > >> You
> > >> Try to Mount the Mailbox or the Public Store"
> > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022).
> > >> --------------------------------------------------
> > >>
> > >> "Kevin" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7@xxxxxxxxxxxxxxxx
> > >> > I'm running 1 SBS 2003 server. Here is the problem
> > >> >
> > >> > Our OWA stopped working so I uninstalled IIS which basically > > >> > crashed
> > >> > the
> > >> > exchange services. I then reinstalled IIS including SMTP and > > >> > NNTP. I've
> > >> > ran
> > >> > eseutil to check the integrity of the database and it is in a > > >> > clean
> > >> > state.
> > >> > However, I can't mount the store in the exchange manager. I also > > >> > can
> > >> > start
> > >> > the exchange routing engine service. The two errors I get are
> > >> > Error 1083 when trying to start the routing engine service
> > >> > Error c1041724 when I try to mount the store.
> > >> >
> > >> > Can anyone help me.
> > >> > -- > > >> > Thanks for your help.
> > >> >
> > >> > Kevin
> > >>
> > >>
> > >>
> >
> >
> >
.
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