Re: Backup error - VSS error 6013
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Mon, 02 Jul 2007 08:25:33 GMT
Hi Guy,
Thanks for your reply.
I am sorry for the delay due to the weekend.
Yes, please install both of the updates.
Based on the Event ID 8193 and error 0x800423f4, please take the following
steps:
Step 1: Please make a clean boot to make sure the problem is not caused
third party software:
1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.
Step 2: Please temporally disable the Anti Virus software and try again.
Step 3: If you backup to a local hard disk, please make sure there is no
physical error on the drives you
used to backup
Step 4: Check the permission of the folders:
1) Check the existance of "C:\WINDOWS\system32\NtmsData\Export\NtmsData" as
well as
"C:\WINDOWS\Repair\Backup\ServiceState\RemovableStorageManager\NtmsData"
2) Check and ensure that the above directories and files have read&write
permissions to Administrators.
Step 5: Please rebuild the RSM database, using the following steps.
1. Stop the RSM Service.
2. Delete the RSM databases located at %SystemRoot%\System32\NtmsData.
3. Restart the RSM Service, this will recreate new, empty RSM Databases.
4. Put a new tape in, or a tape that may be deleted.
5. Go to the "properties" of the disk inside the physical locations.
Uncheck 'Enable Drive'
Hit apply & then check the 'Enable Drive' again (This was done to reset the
Flag
since we had renamed the database for RSM)
6. Right click, and prepare.
If the problem persists, please help me collect the following information
for further research. Thanks for your time.
1. Backup log.
2. MPS Report
1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file me.
Please send the information to v-robeli@xxxxxxxxxxxxx with subject: Backup
error - VSS error 6013.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<From: gr <guybo@xxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Subject: Re: Backup error - VSS error 6013
<Date: Fri, 29 Jun 2007 12:42:52 -0000
<Organization: http://groups.google.com
<Lines: 9
<Message-ID: <1183120972.402457.152020@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <1180104925.244288.168190@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
< <1181126069.898610.286750@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
< <3R13Q4NqHHA.2304@xxxxxxxxxxxxxxxxxxxxxx>
<NNTP-Posting-Host: 209.219.216.74
<Mime-Version: 1.0
<Content-Type: text/plain; charset="us-ascii"
<X-Trace: posting.google.com 1183120972 20293 127.0.0.1 (29 Jun 2007
12:42:52 GMT)
<X-Complaints-To: groups-abuse@xxxxxxxxxx
<NNTP-Posting-Date: Fri, 29 Jun 2007 12:42:52 +0000 (UTC)
<In-Reply-To: <3R13Q4NqHHA.2304@xxxxxxxxxxxxxxxxxxxxxx>
<User-Agent: G2/1.0
<X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4,gzip(gfe),gzip(gfe)
<X-HTTP-Via: 1.1 ROBERTSONSERVER
<Complaints-To: groups-abuse@xxxxxxxxxx
<Injection-Info: w5g2000hsg.googlegroups.com; posting-host=209.219.216.74;
< posting-account=hqLO0QwAAACQFkGIBleoSq7q8xLicTRa
<Bytes: 1625
<Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!news-out.
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!border1.nn
tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!w5g2000hsg.googleg
roups.com!not-for-mail
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:47165
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Still having issues. It worked well for 4 days, then 2 or the last 3
<it hasn't. I only applied the most recent VSS hot fix. I did not
<apply both of them. Should I have done both?
<
<The errors I'm getting now is error 0x800423f4 in my backup log.
<Error 8193 in my server log.
<
<Guy
<
<
.
- Prev by Date: Secondary AD
- Next by Date: Re: adding new server to sbs 2003 domain - licensing issues
- Previous by thread: Secondary AD
- Next by thread: Re: adding new server to sbs 2003 domain - licensing issues
- Index(es):
Relevant Pages
|
