RE: Server Performance Report Error

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Hi Richard,

Please send the file to v-robeli@xxxxxxxxxxxxx with subject:
39713570-Server Performance Report Error.

Also let me know: On the SBS server, browse http://localhost/monitoring,
can you
visit the website successfully?

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Server Performance Report Error
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<From: =?Utf-8?B?UmljaGFyZCBL?= <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <BFEB53E7-CAFF-4E73-998C-8503D6C2D8D0@xxxxxxxxxxxxx>
<iS3GhUHuHHA.3628@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: Server Performance Report Error
<Date: Wed, 27 Jun 2007 03:54:00 -0700
<Lines: 223
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<
<Thanks Robert. I have gone through the steps until the point of creating
the
<MPS report and still have the same results. It appears to me to be a
<pemissions issue but not exactly sure what.
<
<I will complte the MPS report and IIS Metabase steps. When I have that
data
<were do I email it to?
<
<Thanks!
<
<-Richard K
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Richard,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that when you read the Daily Server
<> Performance Report, you got the error "Page cannot be displayed". If I
am
<> off-base, please don't hesitate to let me know.
<>
<> Since you have already uninstalled and reinstalled the Monitoring
<> component, but didn't fix the problem, the problem is more complex and
<> time-consuming. Thanks for your understanding and patience.
<>
<> Based on my research, I'd like give you the following suggestions:
<>
<> Step 1: On the SBS server, browse http://localhost/monitoring, can you
<> visit the website successfully?
<>
<> Step 2: Please rerun the CEICW, this helps us to configure the network
and
<> DNS correctly.
<>
<> 825763 How to configure Internet access in Windows Small Business Server
<> 2003
<> http://support.microsoft.com/?id=825763
<>
<> Step 3: Please rerun the Monitoring configure wizard.
<>
<> 1. Open Server Management and Expand Monitoring and Reporting.
<> 2. Click Set Up Monitoring Reports and Alerts and Click Next.
<> 3. Select Receive a daily performance report in e-mail, View the usage
<> report in Server Management and Receive a usage report in e-mail every
<> other week. Click Next.
<> 4. Input the E-mail address you want to send the report to and click
Next.
<> 5 Select a business owner to view the usage report and click Next.
<> 6. Input an e-mail address to receive the notification of performance
<> alerts and click Next.
<> 7. Click Finish.
<>
<> Step 4: Please reset the SQL database for monitoring component. To do so:
<>
<> 1. Open Server Management.
<> 2. Click Monitoring and Reporting.
<> 3. Click Set Up Monitoring Reports and Alerts.
<> 4. Click Next and select Reinstall monitoring features.
<> 5. Click Yes to confirm.
<> 6. Follow the steps to complete the task.
<>
<> 7. Then pleas re-run CEICW wizard and then run configure Monitoring and
<> Reporting wizard to configure the monitoring component.
<>
<> After doing these steps, the health monitor will be reconfigured and the
<> SQL database will be reset. The original performance and usage data will
be
<> removed. The server will start to collect new counter value from the
<> beginning. It will take more than 24 hours so that the report can be
<> generated. Then please test to see if the issue resolved.
<>
<> Step 5:Please verify the Monitoring VD settings in IIS server:
<>
<> 1. Open IIS snap-in.
<> 2. Go to Default Web Site/Monitoring.S
<> 3. Right click Monitoring and click Properties.
<> 4. Click Virtual Directory tab.
<> 5. Please ensure you have input proper Local Path
(C:\Inetpub\Monitoring)
<> and also ensure the checkbox of Read, Log Visit and Index this resource
are
<> checked.
<> And also ensure Application Settings as follows:
<> --Application Name: Monitoring
<> --Execute Permissions: Script only
<> --Application Pool: DefaultAppPool
<> 6. Click Directory Security tab.
<> 7. Click Edit under "Authentication and access control".
<> 8. Make sure that only the option "Integrated Windows Authentication"
<> checked.
<> 9. Click Edit under "IP address and domain name restriction".
<> 10. Make sure that "Granted access" has been selected.
<> 11. Click Edit under "Secure communications".
<> 12. Make sure that "Require secure channel (SSL)" is UNchecked.
<>
<> More information:
<>
<> Issues that may occur on a Microsoft Windows Small Business Server
<> 2003-based computer after you remove an MSDE 2000 SP4 instance, a SQL
<> Server 2000 Desktop Engine (Windows) SP4 instance, or a SQL Server 2000
SP4
<> instance
<> http://support.microsoft.com/kb/920899
<>
<> If the problem persists, please help me collect the following
information
<> for further research:
<>
<> MPS Report
<>
<> 1) Download MPS report tool from:
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_SETUPPerf.EXE
<> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> 5) Send the .cab file to us.
<>
<> IIS Metabase:
<>
<> 1) Download the IIS Resource Kit tools from the following page:
<>
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
<> B628-ADE629C89499&displaylang=en
<>
<> 2) Install it, run MBExplorer (Metabase Explorer)
<>
<> 3) Right click the "LM" node and choose "Export to file".
<>
<> 4) Specify a file name, specify the password and finish the export.
<>
<> 5) Send the file and the password to v-robeli@xxxxxxxxxxxxx with
subject:
<> 39713570-Server Performance Report Error.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Server Performance Report Error
<> <thread-index: Ace34E3AY7pVevzxSMSL5of4iT9lUQ==
<> <X-WBNR-Posting-Host: 207.46.193.207
<> <From: =?Utf-8?B?UmljaGFyZCBL?= <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: Server Performance Report Error
<> <Date: Tue, 26 Jun 2007 03:54:00 -0700
<> <Lines: 26
<> <Message-ID: <BFEB53E7-CAFF-4E73-998C-8503D6C2D8D0@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:46311
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <I have set up daily server performance reports to be emailed to me. I
<> have a
<> <problem on one of my servers. When the email comes in I get the
standard
<> <"Page cannot be displayed". When I look deeper into the Event logs I
see
<> <this error message. What is causing this access error and how do I
fix?
<> I
<> <tried uninstalling and reinstalling monitoring services but to no avail.
<> <
<> <Thanks!
<> <
<> <-Richard K
<> <
<> <
<> <
<> <Server Status Report:
<> < URL: http://localhost/monitoring/perf.aspx?reportMode=1&allHours=1
<> < Error Message: Access is denied.
<> < Stack Trace: at
<>
<Microsoft.SBS.UpdateServices.ConfigurationHelper.AUPolicySetupClass.GetPoli
<> cyConfiguration(SBSPolicyType
<> <type, AUInstallationOption& pInstallationOption, Int32&
piInstallationDay,
<> <Int32& piInstallationHour)
<> < at
Microsoft.SBS.UpdateServices.DataProvider.GetUpdateSchedule(String
<> <GroupName)
<> < at
Microsoft.SBS.UpdateServices.StatusPage.Utility.GetUpdateSettings()
<> < at usage.frmPerf.renderReportWorker()
<> < at usage.frmPerf.renderReport()
<> <
<> <For more information, see Help and Support Center at
<> <
<>
<>
<

.

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