RE: XP clients ftp

Hello Scott,

Thank you for kind update. And I'm sorry for the misunderstanding of your
situation.

1. If the Application Layer Gateway service started on your SBS, please
stop it and have a try.

Note: Application Layer Gateway service is usually used with FTP Server to
allow FTP clients to access the FTP server through firewall. When internal
clients access the external FTP servers, the FTP packets are transferred
through the SBS server, the Application Layer Gateway service processes
these FTP packets incorrectly, and as a result, the FTP connection failed.

2. Disabled Receive Side Scaling and task offload by making following
registry
changes
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

EnableRSS=0

Similarly went into
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

Created dword DisableTaskOffload and gave it value 1

3. The problem is probably related to the security update 'MS05-019'. Here,
I suggest you try the fix in the following KB article to see if the problem
can be resolved

898060 Installing security update MS05-019 or Windows Server 2003 Service
Pack 1 may cause network connectivity between clients and servers to fail
http://support.microsoft.com/default.aspx?scid=kb;EN-US;898060

4. If the problem persists, you may open regedit program. Navigate to the
following key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TCPIP\Parameters\

Change the value MaxUserPort to 40000. Reboot the server to see what the
result is.

If the problem still occurs, you may try the instructions in the following
KB article:
900926 Recommended TCP/IP settings for WAN links with a MTU size of less
than 576
http://support.microsoft.com/default.aspx?scid=kb;EN-US;900926

5. Please try to log on to the FTP server by including a user name and a
password in the URL. Use the following format:

ftp:// User_Name : Password @ FTP_Server

There is a sample of the URL you need to enter in IE:

ftp://abc:123@xxxxxxxxxxxxxxx (ABC is the username and 123 is the password)

Note: When you follow these steps to log on to a secure FTP site, the user
name and the password may be displayed in plain text in the Internet
Explorer title bar or status bar.

If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Can you access ftp://ftp.microsoft.com/ from internal client thru IE?

2. Gather MPS report on SBS

a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE

b. Run MPSRPT_NETWORK.exe on the server box.

c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.

d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\

e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: XP clients ftp
| thread-index: Ace4ZL1xUJJhp6/dTs2tUkLGdl2MoQ==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?U2NvdHQ=?= <Scott@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <190B6CAC-ED89-4FBC-8A1E-FBBDDDDD02DE@xxxxxxxxxxxxx>
<aARk$#7tHHA.1088@xxxxxxxxxxxxxxxxxxxxxx>
<ABF58A6A-2E99-482D-B710-7F0706F17A8E@xxxxxxxxxxxxx>
| Subject: RE: XP clients ftp
| Date: Tue, 26 Jun 2007 19:42:01 -0700
| Lines: 217
| Message-ID: <8101F0BA-481E-4120-BDE5-932D74C636FB@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:46507
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Terrence,
| As mentioned my site uses SBS2003 standard edition. No ISA.
| The site that I am trying to FTP into is 155.144.24.53.
| If you try it (from outside of my SBS network) you can see that a logon
| window appears.
| If you try it from a client on the SBS network this logon window does not
| appear, but this window does...
| FTP Folder Error
| Windows cannot access this folder. Make sure you typed the file name
| correctly & that you have permissions to access the folder.
| I have tried changing the settings within IE (Enable folder view.... &
Use
| passive FTP) & it made no difference.
| What else can I try??
| "Scott" wrote:
|
| > Hi Terence,
| > This server does not run ISA. It is the STANDARD version of SBS2003.
| > Scott
| >
| > "Terence Liu [MSFT]" wrote:
| >
| > > Hello Scott,
| > >
| > > Thank you for posting here.
| > >
| > > According to your description, I understand that you cannot access
external
| > > FTP site from internal clients which behind the ISA server 2004 thru
a 3rd
| > > party program. If I have misunderstood the problem, please don't
hesitate
| > > to let me know.
| > >
| > > First, please let me know: can you access the external FTP site from
| > > internal clients via IE?
| > >
| > > Based on my research, I suggest we try the following steps to see if
we can
| > > resolve this issue:
| > >
| > > 1. You have to rerun the CEICW to make sure your SBS 2003 server have
right
| > > network configuration. Go through the follow KB and Rerun CEICW again
| > > carefully.
| > >
| > > How to configure Internet access in Windows Small Business Server 2003
| > > http://support.microsoft.com/kb/825763/en-us
| > >
| > > 2. Please ensure the client computers are logon SBS domain.
| > >
| > > 3. Please install ISA firewall client on client computers:
| > > On the client computer, access \\SBSname\mspclnt\, and run setup.exe
to
| > > install ISA 2004 firewall client.
| > >
| > > 4. Please open client IE Internet Options->Connections tap->LAN
settings
| > > button->Advanced button
| > > In the Exceptions box, input the FTP site IP address or domain name.
Click
| > > OK three times to finish.
| > >
| > > Then, test the FTP in different client mode. Open Internet Explorer,
click
| > > 'Tools'->'Internet Options'. In 'Advanced' tab, modify the settings
and
| > > then try the FTP access:
| > > a. Check 'Enable folder view for FTP site' option; uncheck 'Use
Passive
| > > FTP' option (The IE will work in Active mode FTP). Does the issue
reoccur?
| > > b. Uncheck 'Enable folder view for FTP site' option; check 'Use
Passive
| > > FTP' option (The IE will work in Passive mode FTP). Does the issue
reoccur?
| > >
| > > If we cannot resolve the issue after we perform the above steps,
please
| > > kindly help me collect some information for further investigation:
| > >
| > > 1. What's kind of 3rd party program need to access the FTP site?
| > >
| > > 2. What's the detail address of the FTP site? Does it request
| > > authentication?
| > >
| > > 3. Do you get any error page when you access the FTP site thru IE?
Please
| > > capture screenshots on the error page and send the pictures to me at
| > > v-terliu@xxxxxxxxxxxxx
| > >
| > > 4. Can you access ftp://ftp.microsoft.com/ from internal client thru
IE?
| > >
| > > 5. Please help to gather the ISA Info:
| > >
| > > 1) Download the file from the following URL:
| > >
| > > http://www.isatools.org/tools/isainfo.zip
| > >
| > > 2) Extract all files to a folder on ISA server.
| > >
| > > 3) Double click Isainfo.js. This will generate 2 files
| > > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml
in the
| > > current folder.
| > >
| > > 4) Please send these files to me at v-terliu@xxxxxxxxxxxxx
| > >
| > > 6. Please also help to gather the ISA logs:
| > >
| > > 1) Schedule a down time.
| > >
| > > 2) Open ISA 2004 management console.
| > >
| > > 3) Expand the server node and highlight 'Monitoring'.
| > >
| > > 4) In the right pane, switch to the 'Logging' tab, make sure the
'Task
| > > Pane' is showed there.
| > >
| > > 5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging
| > > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > > (default) to 'File'.
| > >
| > > 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| > >
| > > 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging
| > > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > > (default) to 'File'.
| > >
| > > 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| > >
| > > 9) Click 'Apply' to save changes and update the configuration.
| > >
| > > 10) Temporarily disable the Firewall service. To do that, please
click
| > > Monitoring | Services tab, and then right click 'Microsoft Firewall'
to
| > > choose 'Stop'.
| > >
| > > 11) Clear the current existing W3C logs. To do that, go to the log
saving
| > > directory and clean any existing .W3C logs. By default, the logs will
be
| > > saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF
may not
| > > be able to deleted, that's normal.) You may backup them first and
then
| > > delete them.
| > >
| > > 12) Go back to the ISA 2004 management console, and then Start the
stopped
| > > 'Microsoft Firewall' service.
| > >
| > > 13) Reproduce the problem thru IE, stop the service, and then gather
the
| > > resulting W3C files to me for analysis.
| > >
| > > 14) Please also let me know the IP address of the testing clients so
that I
| > > can filter the data.
| > >
| > > Hope these steps will give you some help.
| > >
| > > Thanks and have a nice day!
| > >
| > > Best regards,
| > >
| > > Terence Liu(MSFT)
| > >
| > > Microsoft CSS Online Newsgroup Support
| > >
| > > Get Secure! - www.microsoft.com/security
| > >
| > > =====================================================
| > > This newsgroup only focuses on SBS technical issues. If you have
issues
| > > regarding other Microsoft products, you'd better post in the
corresponding
| > > newsgroups so that they can be resolved in an efficient and timely
manner.
| > > You can locate the newsgroup here:
| > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > >
| > > When opening a new thread via the web interface, we recommend you
check the
| > > "Notify me of replies" box to receive e-mail notifications when there
are
| > > any updates in your thread. When responding to posts via your
newsreader,
| > > please "Reply to Group" so that others may learn and benefit from
your
| > > issue.
| > >
| > > Microsoft engineers can only focus on one issue per thread. Although
we
| > > provide other information for your reference, we recommend you post
| > > different incidents in different threads to keep the thread clean. In
doing
| > > so, it will ensure your issues are resolved in a timely manner.
| > >
| > > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > > check http://support.microsoft.com for regional support phone numbers.
| > >
| > > Any input or comments in this thread are highly appreciated.
| > > =====================================================
| > >
| > > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > >
| > > --------------------
| > > | Thread-Topic: XP clients ftp
| > > | thread-index: Ace2/rCnmLLlbKuyRu6cl6K9nLbUCA==
| > > | X-WBNR-Posting-Host: 207.46.193.207
| > > | From: =?Utf-8?B?U2NvdHQ=?= <Scott@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > > | Subject: XP clients ftp
| > > | Date: Mon, 25 Jun 2007 00:59:00 -0700
| > > | Lines: 13
| > > | Message-ID: <190B6CAC-ED89-4FBC-8A1E-FBBDDDDD02DE@xxxxxxxxxxxxx>
| > > | MIME-Version: 1.0
| > > | Content-Type: text/plain;
| > > | charset="Utf-8"
| > > | Content-Transfer-Encoding: 7bit
| > > | X-Newsreader: Microsoft CDO for Windows 2000
| > > | Content-Class: urn:content-classes:message
| > > | Importance: normal
| > > | Priority: normal
| > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > > | Newsgroups: microsoft.public.windows.server.sbs
| > > | Path: TK2MSFTNGHUB02.phx.gbl
| > > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:46027
| > > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > > |
| > > | Hi all,
| > > | I manage a site running an SBS2003r2 server, using two NIC's.
(Server
| > > local
| > > | area connection & Network connection). The site uses a 3rd party
program
| > > that
| > > | runs on 4 of their XP Pro sp2 clients. One function of this
software is
| > > to
| > > | FTP to an external server for document transfers. As I only
replaced the
| > > | server I know that the client configuration & the Cisco router at
the
| > > gateway
| > > | are not preventing the clients from connecting to the FTP server.
The
| > > | previous server was an SBS2000 server & it ran ISA.
| > > | How do I configure the new server to allow the clients to FTP out?
I can
| > > FTP
| > > | to the external FTP server from the SBS2003 server.
| > > | I did try changing the Basic firewall configuration in the RRAS
settings
| > > | with no joy.
| > > | Please assist.
| > > |
| > >
| > >
|

.

Loading