Re: Emails Stuck in Exchange Queues

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I check the limits on Exchange with regard to how many recipients and
domains you allow per email and set it to a reasonable number that will work
for that client. That way you will know if someone has been infected. Other
than that it would be a step by step ruling out possibilities. It looks to
me that you have quite a good handle on Exchange. Post back if you want to
bounce off other info.

--
Claus
"EMagidson" <EMagidson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6DD56F7F-0ADF-4A67-8C31-D7A62969571A@xxxxxxxxxxxxxxxx
Calus:

I had about 8 queues for 8 domains that were legit. The reason I say had
and were is the fact that i have deleted all of them in order to follow
another suggestion of deleting all the emails from the queues.

By doing this and restarting the server suddenly I can send email. I did
delete all the postmaster emails although there were only about 6 of them.
All of the stuck emails were from one email person but when I used another
account to send email those would not go as well.

It appears that everything is now working and emails are being set out.
All
I can figure is that one of two things has happened:

1. An email got "stuck" and somehow stopped all emails from sending. For
what reason I have no idea but I have seen this happen a few time over my
years of managing exchange.
2. Perhaps the user who seems to have all of his emails that "stuck" has
a
mass mailing worm virus on hit laptop. I will know this tomorrow when the
computer and user attempt to send email through exchange tomorrow morning.

Any other causes you can think of?

Thanks for all your help, emagidson

"Claus" wrote:

What I'm saying is that those postmaster emails are NDRs and you can
delete
them. What I would like to know is if there are any legit emails stuck as
well. How many queues do you have and how many emails are stuck in them
that
are not postmaster?

--
Claus
"EMagidson" <EMagidson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C043947E-7EDE-40AE-8D24-CBFEB1BCABB0@xxxxxxxxxxxxxxxx
Claus:

Some of the senders were postmaster@xxxxxxxxxxxxx Are you saying these
were
NDRs back to the email sender who sent the spam? Are you saying one of
these
email hung up and caused everything to hang?

Any additional ideas of what might have caused the issue?

Thanks, emagidson

"Claus" wrote:

did you look at the emails in the queues? Is the sender by any chance
postmaster@xxxxxxxxxxxxxx?
If so, they are NDRs to spam you got.

--
Claus
"EMagidson" <EMagidson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EFA4D0FB-3648-4A91-B30D-02B7A523FE5D@xxxxxxxxxxxxxxxx
I have been troubleshooting an issue most of the day with no success.
We
have an exchange server that receives emails but outgoing emails are
stuck
in
the exchange server queues. The queues show the domains the
messages
are
being sent to and show a status of "retry". There are no error
messages
in
the event logs relating to anything regarding exchange, dns, etc.

Now under the additional informaiton for the queues I have the
message
"The
remote SMTP service does not support TLS." I have even followed
"http://support.microsoft.com/default.aspx/kb/329061"; but still show
that
aditional information under the "retry" status queues. I have since
deleted
the additonal connector i named "TLS_Dedicated_Connector."

I have also tried to force connection but nothing happens with that
either.
When I delete the emails within a specified queue the queue does not
go
away
but shows zero emails with a retry time that continues to advance
every
15
minutes or so.

Any help with this issue is greatly appreciated.

Regards, emagidson








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