RE: POP3 Connector - SBS2003
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 22 Jun 2007 08:43:29 GMT
Hello Adam,
Thanks for posting in our newsgroup.
From your description, I know that you use POP3 connector to retrieve mailsfrom ISP. If you BCC to an individual mailbox, you may get a NDR. If I am
off-base, please don't hesitate to let me know.
Please take the following steps to see if the problem can be resolved:
Step 1: First please rerun the CEICW wizard. This helps to configure the
network and e-mail setting correctly:
1. Run the CEICW and configure the network settings.
2. Go through firewall option.
3. In the Internet E-mail tab, please click to "Enable Internet E-mail".
4. In the Email Delivery method page, please choose the correct email
delivery method. If you need to forward internet email to your ISP
Smarthost, please input the Smarthost address correctly. If you use DNS to
route emails, please choose this option.
Note: If you choose to forward emails to the ISP's email server (smart
host), you need to type the FQDN of the ISP's email server. If your ISP
provides you the IP address of their email server, for example,
12.34.56.78, you should type the IP address as "[12.34.56.78]" (without the
quotation marks) on the connector's properties page.
5. In the E-mail Retrieval Method page, check the "Use the Microsoft
Connector for POP3 Mailboxes" check box, click Next.
6. In the E-mail Domain Name page, enter your registered e-mail Internet
domain name, (i.e. domain.com).
7. In the POP3 Mailbox Accounts page, click Add and add the appropriate
POP3 mailbox accounts, then click Next.
8. Input the correct information in the rest page and finish the wizard.
More information:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
Step 2 : The POP3 Conn Event Sink may be corrupted and therefore messages
will NDR with the mspop3conn recipients. To fix this, run imbreg.exe which
is located in the %systemroot%\Program Files\Microsoft Small Business
Server\Networking\POP3 folder.
Step 3: Please check the following folders to see if you can find the
problematic emails:
C:\Program Files\Microsoft Windows Small Business
Server\Networking\POP3\Failed Mail
Step 4: In addition, please enable diagnostic logging for the POP3
Connector on SBS 2003, reproduce the problem, and then send the event logs
toe me for analysis:
1. Click Start, point to Programs, point to Microsoft Exchange, and then
click System Manager.
2. In the left pane, expand the Connectors node.
3. Right-click POP3 Connection Manager, and then click Properties.
4. Switch to the ''Troubleshooting'' tab, and then change ''Logging Level''
to ''Maximum''.
5. Click OK to apply changes.
6. Close the System Manager console.
7. Click Start, point to Programs, point to Administrative Tools, and then
click Services.
8. In the left pane, right-click Microsoft Connector for POP3 Mailboxes,
and then click Restart. After the service restarts, close the Services
Management console.
9. Reproduce the problem and send the Event logs to me for analysis..
Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
82794733- POP3 Connector - SBS2003.
More information:
Microsoft Exchange Connector for POP3 Mailboxes does not support Bcc
http:// suport.microsoft.com/kb/265739
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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<
<I am having issues with some emails bouncing and a NDR being sent to the
<sender on some BCC emails.
<
<The setup I have is 4 users and their emails go to 4 different POP
accounts
<with our ISP. All other emails are bounced by the ISP unless they are the
4
<email accounts we are using. The POP 3 Connector on our SBS2003 box
collects
<these emails every 15 mins and delivers them to the correct exchange
account.
<This is not done by a global account but each of the 4 POP3 accounts and
they
<are delivered direct to the user account associated with the POP3 account
<from the ISP.
<
<If the emails are sent direct to these users then they are being delivered
<without any issues. But if they are BCC receiptants then there are issues.
I
<know if you use a global account to collect the email and distribute to
users
<then BCC emails will not be delivered but i am using individual users so
they
<should arrive. When i sent test BCC emails to users from my hotmail
account
<they come through. A few weeks ago they didn't and were bouncing but I
<installed SP2 for exchange plus Server 2003 SP2 and did all the updates
and
<now they come through when i sent from my hotmail to a user as a BCC.
Other
<emails that are sent by BCC are now coming through as well. But there are
<still some that aren't. Below is a message that gets sent to the sender of
<the BCC email:
<
<From: postmaster@xxxxxxxxxxx
<[mailto:postmaster@xxxxxxxxxxx]
<Sent: Monday, 18 June 2007 5:31 PM
<To: Email Sender
<Subject: Delivery Status Notification (Failure)
<
<This is an automatically generated Delivery Status Notification.
<
<Delivery to the following recipients failed.
<
< undisclosed-recipients:
< mspop3connector.mattc@xxxxxxxxxxx
<
<
<I just sent another BCC email from my hotmail to user mattc and it came
<through. I cant understand why some BCC emails comes through and others
dont.
<
<Any help would be much appreicated.
<
<Cheers
<
<Adam
<
<
<
.
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