RE: Problem when renaming user name, account and email address
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Thu, 21 Jun 2007 12:37:25 GMT
Hi,
Thanks for your reply.
The new user information is not updated in GAL, this issue may occur if
the clients use Outlook 2003 with cached Exchange mode enabled. If this is
the case, I therefore suggest us create a new profile *without* cached
Exchange mode enabled to test this issue. To create a new profile, please
refer to the following KB article:
829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918
Also you can right click Recipient Update Services and click update now.
After you change the username, the alias will not change accordingly.
To change this:
1. Right click username and select properties.
2. On the Exchange General tab, modify the Alias.
Hope the information helps.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<Thread-Topic: Problem when renaming user name, account and email address
<thread-index: AcezQcHqGhB9u3ZiRFGL0N0iC4sBvg==
<X-WBNR-Posting-Host: 207.46.19.168
<From: =?Utf-8?B?TXVyd2luVGVj?= <MurwinTec@xxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <AF698B86-A339-4F59-AC20-8F3C8B09F709@xxxxxxxxxxxxx>
<bXHSbkkrHHA.644@xxxxxxxxxxxxxxxxxxxxxx>
<26A5EE7B-732D-4DD7-B143-8FBCD8613A68@xxxxxxxxxxxxx>
<FGNtTrmsHHA.2528@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: Problem when renaming user name, account and email address
<Date: Wed, 20 Jun 2007 06:49:01 -0700
<Lines: 252
<Message-ID: <7AB1F29E-B415-4AA9-801C-F7ECAAB99C70@xxxxxxxxxxxxx>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:45128
<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<After changing the user information, everything looks good on the server
<(Server Management, Users) and in Exchange, though it takes a few seconds
for
<the changes to propagate to Exchange.
<The problem I'm running into is that the Global Address List is not
updated
<with the users new information in Outlook. So if someone tries to send
them a
<message it is rejected. It seems this corrects itself the next day so
there
<must be a process that runs at night to update the GAL for Outlook.
<The strange thing is that if I use OWA the GAL has the changed
information.
<How do I run this process to get the GAL updated immediately for Outlook
<after I make the change?
<The other problem is the Alias is not being changed, how do I change the
<alias field to reflect the user name change?
<
<"Robert Li [MSFT]" wrote:
<
<> Hi,
<>
<> Thanks for updating.
<>
<> After you changed the E-mail address, did you set the new one as
primary?
<> If the older one exists, please delete the older one.
<>
<> If you have customized e-mail address, please uncheck Automatically
update
<> e-mail address based on recipient policy.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Problem when renaming user name, account and email address
<> <thread-index: Acexpy73bf7/M0STTO6QBY3z7SQxSw==
<> <X-WBNR-Posting-Host: 207.46.193.207
<> <From: =?Utf-8?B?TXVyd2luVGVj?= <MurwinTec@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <AF698B86-A339-4F59-AC20-8F3C8B09F709@xxxxxxxxxxxxx>
<> <bXHSbkkrHHA.644@xxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: RE: Problem when renaming user name, account and email address
<> <Date: Mon, 18 Jun 2007 05:50:00 -0700
<> <Lines: 141
<> <Message-ID: <26A5EE7B-732D-4DD7-B143-8FBCD8613A68@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:44627
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <After renaming the user in the Management console I then opened the
user
<> via
<> <the management console to make the other changes.
<> <I changed the following property items;
<> <1. E-mail address on General tab.
<> <2. User logon name and logon name pre-Windows 2000 on the Account tab.
<> <3. Changed the smtp e-mail address on the E-Mail addresses tab.
<> <4. I had to manually rename the users home folder.
<> <
<> <I was able to logon with the new user name, however when I sent a test
<> <e-mail message from the renamed account the received message still
shows
<> that
<> <the e-mail came from the old e-mail address. When I go into Exchange
<> manager
<> <it still shows the old account name.
<> <Do I need to rename the Exchange name also?
<> <If so how is that done?
<> <Thanks.
<> <
<> <"Robert Li [MSFT]" wrote:
<> <
<> <> Hello,
<> <>
<> <> Thanks for positing in our newsgroup.
<> <>
<> <> From your description, I know that after you rename the user name,
you
<> get
<> <> the error:
<> <>
<> <> -------------------------------------------------------------
<> <> The operation failed.
<> <> ID no:80004005
<> <> Microsoft Active Directory - Exchange Extension
<> <> --------------------------------------------------------------
<> <> If I am off-base, please don't hesitate to let me know.
<> <>
<> <> I did the same test as you did:
<> <>
<> <> 1. Open Advanced Management' Active directory Users and
<> Computers'Domain'
<> <> MyBusiness' Users' SBSUsers.
<> <> 2 . Rename the user name.
<> <> 3. Go to Server Management'User.
<> <> 4. Right click the user and select property, the same error occur.
<> <>
<> <> This is because the user account information has not been updated
<> <> immediately. This needs some time. I restart computer and then check
<> <> properties. The error didn't occur again.
<> <>
<> <> Based on my research the Users snap-in in SBS Management console is
<> related
<> <> to the Active Directory database. Using Active directory Users and
<> <> Computers console is just an alternative method for account
maintenance.
<> <> Normally, when you rename a user, please do the following:
<> <>
<> <> 1. Open SBS Server management console, navigate to the 'Users'
snap-in.
<> <> 2. Right-click the user account and choose 'Rename User', change the
<> <> information needed.
<> <> 3. Click Ok.
<> <> 4. Right click username and select Properties.
<> <> 5. You can modify the e-mail address now.
<> <>
<> <> Hope the information helps.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from
your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> <>
<> <> --------------------
<> <> <Thread-Topic: Problem when renaming user name, account and email
address
<> <> <thread-index: AceuCzeVxYCFmD/LRKaY5EwqTmKGAQ==
<> <> <X-WBNR-Posting-Host: 207.46.19.168
<> <> <From: =?Utf-8?B?TXVyd2luVGVj?= <MurwinTec@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <> <Subject: Problem when renaming user name, account and email address
<> <> <Date: Wed, 13 Jun 2007 15:36:00 -0700
<> <> <Lines: 16
<> <> <Message-ID: <AF698B86-A339-4F59-AC20-8F3C8B09F709@xxxxxxxxxxxxx>
<> <> <MIME-Version: 1.0
<> <> <Content-Type: text/plain;
<> <> < charset="Utf-8"
<> <> <Content-Transfer-Encoding: 7bit
<> <> <X-Newsreader: Microsoft CDO for Windows 2000
<> <> <Content-Class: urn:content-classes:message
<> <> <Importance: normal
<> <> <Priority: normal
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:43767
<> <> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <I have an employee that got married, and need to change her name,
login
<> <> and
<> <> <email address. Based on some other posts I tried the following;
<> <> <I renamed the account in Server Management, Advanced Management, my
<> domain,
<> <> <MyBusiness, Users, SBSUsers.
<> <> <Once I did this and tried to view the account in Server Management,
<> Users
<> <> I
<> <> <get the error;
<> <> <-------------------------------------------------------------
<> <> <The operation failed.
<> <> <ID no:80004005
<> <> <Microsoft Active Directory - Exchange Extension
<> <> <--------------------------------------------------------------
<> <> <Any suggestions on how to fix this problem and what is the correct
way
<> to
<> <> <change a users information.
<> <> <Thanks.
<> <> <
<> <> <
<> <> <
<> <>
<> <>
<> <
<>
<>
<
.
- References:
- RE: Problem when renaming user name, account and email address
- From: Robert Li [MSFT]
- RE: Problem when renaming user name, account and email address
- From: MurwinTec
- RE: Problem when renaming user name, account and email address
- From: Robert Li [MSFT]
- RE: Problem when renaming user name, account and email address
- From: MurwinTec
- RE: Problem when renaming user name, account and email address
- Prev by Date: Re: Duplicate Contacts
- Next by Date: Re: SBS2003 R2 Sharepoint Issue after joining domain via "ConnectC
- Previous by thread: RE: Problem when renaming user name, account and email address
- Next by thread: RE: Synchronize of profile and user share folder
- Index(es):
Relevant Pages
|
Loading
