Re: Duplicate Contacts
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Thu, 21 Jun 2007 12:25:57 GMT
Hello Customer,
Thank you for kind update. I'm sorry for the delay. Jacky is taking long
leave and we are facing very high volume. Thank you for your understanding.
The Contacts in outlook is add from the GAL, if you add the same user
account from the email to the Contacts several times, you will find more
than one duplicate in the contacts. Another reason, the contacts in local
outlook is in fact store in the Exchange mailbox, if you change your
computer, the outlook will download the contacts from Exchange server, if
you already have a local copy, the contacts will be appear as two.
Hope the info help.
If there's anything else I can do for you, please do not hesitate to let me
know.
Thank you and have a nice day,
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
| From: "BobS" <PackerIntl@xxxxxxxxx>
| References: <ur0BEfxgHHA.588@xxxxxxxxxxxxxxxxxxxx>
<30374BF3-A7EC-450A-AF76-474870E7859A@xxxxxxxxxxxxx>
<8ual9sYhHHA.5016@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Duplicate Contacts
| Date: Thu, 14 Jun 2007 08:55:42 -0600
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| Thanks for the reply so long ago; I was out of contact and then the issue
| at my clients just seemed to go away.
|
| What you suggested sounds like an easy way to clean things up. It it
comes
| back I will use it. However, do you have any idea why something like this
| might occur. It happened with about 3-4 users at one account?
|
| Again, thanks
|
| ""Jacky Luo [MSFT]"" <v-jaluo@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:8ual9sYhHHA.5016@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Bob,
| >
| > Thanks for posting here.
| >
| > From the description, I understand the issue is that you would like to
| > remove the duplicate local contacts in Contacts folder in Outlook 2003.
If
| > I am off base, please don't hesitate to let me know.
| >
| > Let us refer to the following steps to troubleshoot the issue:
| >
| > #1 Export the contacts to a .csv file
| > --------------------------------------------
| > 1. Locate Contacts folder in Outlook.
| > 2. Click File->Import and Export.
| > 3. Click "Export to a file" and click Next.
| > 4. Select "Comma Separated Values (Windows)" and click Next.
| > 5. Make sure the Contacts folder is selected to be exported and click
| Next.
| > 6. Browse to create a .csv file to hold the contacts and click Next.
| > 7. Complete the whole wizard.
| >
| > #2 Delete all the contacts in Outlook
| > --------------------------------------------
| > Delete all the contacts in the Contacts folder.
| >
| > #3 Import the .csv file
| > ------------------------------
| > 1. Click File->Import and Export.
| > 2. Click "Import from another program or file" and click Next.
| > 3. Select "Comma Separated Values (Windows)" and click Next.
| > 4. Locate the .csv file we created in #1 and select "Replace duplicates
| > with items imported". Click Next.
| > 5. Select Contacts folder as the destination folder and click Next.
| > 6. Complete the whole wizard.
| >
| >
| > If issue persists,we directly edit the .csv file in Excel to remove the
| > duplicate contacts. Please refer to the following steps to do so:
| >
| > Step 1: Edit the .csv file in Excel.
| > ============================
| > Please double click the .csv file to open it in Excel. Remove the
| duplicate
| > contacts manually.
| >
| > Step 2: Import the .csv file in Outlook.
| > ==================================
| > 1. Click File->Import and Export.
| > 2. Click "Import from another program or file" and click Next.
| > 3. Select "Comma Separated Values (Windows)" and click Next.
| > 4. Locate the .csv file we modified and select "Replace duplicates with
| > items imported". Click Next.
| > 5. Select Contacts folder as the destination folder and click Next.
| > 6. Complete the whole wizard.
| >
| >
| >
| > I appreciate your time. I am happy to be of assistance and look forward
to
| > your reply.
| >
| > Have a nice day!
| >
| > Best regards,
| >
| > Jacky Luo (MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
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|
|
|
|
.
- References:
- Re: Duplicate Contacts
- From: BobS
- Re: Duplicate Contacts
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