RE: Problem when renaming user name, account and email address

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After changing the user information, everything looks good on the server
(Server Management, Users) and in Exchange, though it takes a few seconds for
the changes to propagate to Exchange.
The problem I'm running into is that the Global Address List is not updated
with the users new information in Outlook. So if someone tries to send them a
message it is rejected. It seems this corrects itself the next day so there
must be a process that runs at night to update the GAL for Outlook.
The strange thing is that if I use OWA the GAL has the changed information.
How do I run this process to get the GAL updated immediately for Outlook
after I make the change?
The other problem is the Alias is not being changed, how do I change the
alias field to reflect the user name change?

"Robert Li [MSFT]" wrote:

Hi,

Thanks for updating.

After you changed the E-mail address, did you set the new one as primary?
If the older one exists, please delete the older one.

If you have customized e-mail address, please uncheck Automatically update
e-mail address based on recipient policy.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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=====================================================

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--------------------
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<Subject: RE: Problem when renaming user name, account and email address
<Date: Mon, 18 Jun 2007 05:50:00 -0700
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<
<After renaming the user in the Management console I then opened the user
via
<the management console to make the other changes.
<I changed the following property items;
<1. E-mail address on General tab.
<2. User logon name and logon name pre-Windows 2000 on the Account tab.
<3. Changed the smtp e-mail address on the E-Mail addresses tab.
<4. I had to manually rename the users home folder.
<
<I was able to logon with the new user name, however when I sent a test
<e-mail message from the renamed account the received message still shows
that
<the e-mail came from the old e-mail address. When I go into Exchange
manager
<it still shows the old account name.
<Do I need to rename the Exchange name also?
<If so how is that done?
<Thanks.
<
<"Robert Li [MSFT]" wrote:
<
<> Hello,
<>
<> Thanks for positing in our newsgroup.
<>
<> From your description, I know that after you rename the user name, you
get
<> the error:
<>
<> -------------------------------------------------------------
<> The operation failed.
<> ID no:80004005
<> Microsoft Active Directory - Exchange Extension
<> --------------------------------------------------------------
<> If I am off-base, please don't hesitate to let me know.
<>
<> I did the same test as you did:
<>
<> 1. Open Advanced Management' Active directory Users and
Computers'Domain'
<> MyBusiness' Users' SBSUsers.
<> 2 . Rename the user name.
<> 3. Go to Server Management'User.
<> 4. Right click the user and select property, the same error occur.
<>
<> This is because the user account information has not been updated
<> immediately. This needs some time. I restart computer and then check
<> properties. The error didn't occur again.
<>
<> Based on my research the Users snap-in in SBS Management console is
related
<> to the Active Directory database. Using Active directory Users and
<> Computers console is just an alternative method for account maintenance.
<> Normally, when you rename a user, please do the following:
<>
<> 1. Open SBS Server management console, navigate to the 'Users' snap-in.
<> 2. Right-click the user account and choose 'Rename User', change the
<> information needed.
<> 3. Click Ok.
<> 4. Right click username and select Properties.
<> 5. You can modify the e-mail address now.
<>
<> Hope the information helps.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Problem when renaming user name, account and email address
<> <thread-index: AceuCzeVxYCFmD/LRKaY5EwqTmKGAQ==
<> <X-WBNR-Posting-Host: 207.46.19.168
<> <From: =?Utf-8?B?TXVyd2luVGVj?= <MurwinTec@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: Problem when renaming user name, account and email address
<> <Date: Wed, 13 Jun 2007 15:36:00 -0700
<> <Lines: 16
<> <Message-ID: <AF698B86-A339-4F59-AC20-8F3C8B09F709@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:43767
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <I have an employee that got married, and need to change her name, login
<> and
<> <email address. Based on some other posts I tried the following;
<> <I renamed the account in Server Management, Advanced Management, my
domain,
<> <MyBusiness, Users, SBSUsers.
<> <Once I did this and tried to view the account in Server Management,
Users
<> I
<> <get the error;
<> <-------------------------------------------------------------
<> <The operation failed.
<> <ID no:80004005
<> <Microsoft Active Directory - Exchange Extension
<> <--------------------------------------------------------------
<> <Any suggestions on how to fix this problem and what is the correct way
to
<> <change a users information.
<> <Thanks.
<> <
<> <
<> <
<>
<>
<


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