RE: Local client can not access internet

Hello Frank,

Thank you for posting here.

According to your description, I understand that you internal clients can
not access internet. If I have misunderstood the problem, please don't
hesitate to let me know.

First, please let me know, whether you can access the Internet from SBS? If
you can not access the Internet from SBS, you have to check the cable
router settings. Please contact your ISP for detail steps.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

2. Please disable the other network interfaces on client computer, only
leave one enable. Then test this issue.

If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Please send me your network topology picture

2. Since you have get public IP 74.94.167.209 on SBS external interface,
why do you set the router internal IP as 192.168.0.5? How do you connect
your router and SBS?

3. Do all client computers can not access Internet?

4. Does the router support UPnP?

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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| Thread-Topic: Local client can not access internet
| thread-index: Acey69gE6WKiyOkSTie4cTUpjxPG8Q==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?RnJhbmsgS25pcHBlbmJlcmc=?=
<FrankKnippenberg@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <5B19BE94-C817-408A-93C1-8DCE31985FB2@xxxxxxxxxxxxx>
<6915B72F-F556-44DB-812C-0568C9D3A524@xxxxxxxxxxxxx>
<0E6A726E-1D86-4DA2-A1D0-BE9D821E58F4@xxxxxxxxxxxxx>
<87F8CEB9-33EA-4361-A580-C2AED53E3D0C@xxxxxxxxxxxxx>
<173C3CB3-2318-4A96-8B88-B3AA9C87923B@xxxxxxxxxxxxx>
<8A56752E-D069-48D1-B012-A2E19D9BC407@xxxxxxxxxxxxx>
| Subject: RE: Local client can not access internet
| Date: Tue, 19 Jun 2007 20:34:01 -0700
| Lines: 188
| Message-ID: <F9CA8543-ADF4-4F36-8053-E81A9B58B3EA@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:45050
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| that dump was done from the client with ipconfig /all
|
| It's a dual nic - cable connection w/ static IP,
|
| Internal address of router is 192.168.0.5
|
| here is the ip dump from the server
|
|
| Microsoft Windows [Version 5.2.3790]
| (C) Copyright 1985-2003 Microsoft Corp.
|
| C:\Documents and Settings\Administrator>ipconfig /all
|
| Windows IP Configuration
|
| Host Name . . . . . . . . . . . . : KMK-SBSSRV
| Primary Dns Suffix . . . . . . . : kmklandscapes.local
| Node Type . . . . . . . . . . . . : Unknown
| IP Routing Enabled. . . . . . . . : Yes
| WINS Proxy Enabled. . . . . . . . : Yes
| DNS Suffix Search List. . . . . . : kmklandscapes.local
|
| PPP adapter RAS Server (Dial In) Interface:
|
| Connection-specific DNS Suffix . :
| Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
| Physical Address. . . . . . . . . : 00-53-45-00-00-00
| DHCP Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 192.168.0.22
| Subnet Mask . . . . . . . . . . . : 255.255.255.255
| Default Gateway . . . . . . . . . :
| NetBIOS over Tcpip. . . . . . . . : Disabled
|
| Ethernet adapter Server Local Area Connection:
|
| Connection-specific DNS Suffix . :
| Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
| Physical Address. . . . . . . . . : 00-18-8B-FC-EE-10
| DHCP Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 192.168.0.4
| Subnet Mask . . . . . . . . . . . : 255.255.255.0
| Default Gateway . . . . . . . . . :
| DNS Servers . . . . . . . . . . . : 192.168.0.4
| Primary WINS Server . . . . . . . : 192.168.0.4
| NetBIOS over Tcpip. . . . . . . . : Disabled
|
| Ethernet adapter Local Area Connection:
|
| Connection-specific DNS Suffix . :
| Description . . . . . . . . . . . : Linksys EG1032 v3 Instant Gigabit
| Desktop
| Network Adapter Driver
| Physical Address. . . . . . . . . : 00-18-F8-0D-89-1B
| DHCP Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 74.94.167.209
| Subnet Mask . . . . . . . . . . . : 255.255.255.0
| Default Gateway . . . . . . . . . : 74.94.167.210
| DNS Servers . . . . . . . . . . . : 192.168.0.4
| Primary WINS Server . . . . . . . : 192.168.0.4
| NetBIOS over Tcpip. . . . . . . . : Disabled
|
| C:\Documents and Settings\Administrator>
|
|
| "Richard K" wrote:
|
| > I assume your dump was from your server? If so then what is an IP dump
from
| > the client so we can see that setting? Also, is this server a single
nic or
| > a dual nic machine since I only see one IP dump? Also how is your
server
| > connected to your ISP? (dsl, cable?, what internal ip address of the
router?)
| >
| >
| > "Frank Knippenberg" wrote:
| >
| > > Can ping 192.168.0.4
| > > Can ping kmk-sbssrv
| > > can not ping kmklandscapes.local - it looks like it thinks the ip
address
| > > for the domain is 192.168.16.2 - I guess this is where my problem
lies as the
| > > server ip address is 192.168.0.4
| > >
| > > ip address info below
| > >
| > > Microsoft Windows [Version 6.0.6000]
| > > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
| > >
| > > C:\Users\administrator>ipconfig /all
| > >
| > > Windows IP Configuration
| > >
| > > Host Name . . . . . . . . . . . . : OFFICE
| > > Primary Dns Suffix . . . . . . . : kmklandscapes.local
| > > Node Type . . . . . . . . . . . . : Hybrid
| > > IP Routing Enabled. . . . . . . . : No
| > > WINS Proxy Enabled. . . . . . . . : No
| > > DNS Suffix Search List. . . . . . : kmklandscapes.local
| > >
| > > Ethernet adapter Local Area Connection:
| > >
| > > Connection-specific DNS Suffix . : kmklandscapes.local
| > > Description . . . . . . . . . . . : Broadcom NetXtreme 57xx
Gigabit
| > > Controlle
| > > r
| > > Physical Address. . . . . . . . . : 00-1A-A0-1B-97-B1
| > > DHCP Enabled. . . . . . . . . . . : Yes
| > > Autoconfiguration Enabled . . . . : Yes
| > > Link-local IPv6 Address . . . . . :
fe80::a1a0:883b:49cd:1262%9(Preferred)
| > > IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
| > > Subnet Mask . . . . . . . . . . . : 255.255.255.0
| > > Lease Obtained. . . . . . . . . . : Tuesday, June 19, 2007
12:31:31 AM
| > > Lease Expires . . . . . . . . . . : Wednesday, June 27, 2007
12:31:23 AM
| > > Default Gateway . . . . . . . . . : 192.168.0.4
| > > DHCP Server . . . . . . . . . . . : 192.168.0.4
| > > DHCPv6 IAID . . . . . . . . . . . : 201333408
| > > DNS Servers . . . . . . . . . . . : 192.168.0.4
| > > Primary WINS Server . . . . . . . : 192.168.0.4
| > > NetBIOS over Tcpip. . . . . . . . : Enabled
| > >
| > > Tunnel adapter Local Area Connection* 6:
| > >
| > > Media State . . . . . . . . . . . : Media disconnected
| > > Connection-specific DNS Suffix . :
| > > Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
| > > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
| > > DHCP Enabled. . . . . . . . . . . : No
| > > Autoconfiguration Enabled . . . . : Yes
| > >
| > > Tunnel adapter Local Area Connection* 7:
| > >
| > > Connection-specific DNS Suffix . : kmklandscapes.local
| > > Description . . . . . . . . . . . : Microsoft ISATAP Adapter
| > > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
| > > DHCP Enabled. . . . . . . . . . . : No
| > > Autoconfiguration Enabled . . . . : Yes
| > > Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.0.11%11(Preferred)
| > > Default Gateway . . . . . . . . . :
| > > DNS Servers . . . . . . . . . . . : 192.168.0.4
| > > NetBIOS over Tcpip. . . . . . . . : Disabled
| > >
| > > Tunnel adapter Local Area Connection* 9:
| > >
| > > Media State . . . . . . . . . . . : Media disconnected
| > > Connection-specific DNS Suffix . :
| > > Description . . . . . . . . . . . : 6TO4 Adapter
| > > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
| > > DHCP Enabled. . . . . . . . . . . : No
| > > Autoconfiguration Enabled . . . . : Yes
| > >
| > > C:\Users\administrator>
| > >
| > >
| > > C:\Documents and Settings\Owner>
| > >
| > >
| > > "Richard K" wrote:
| > >
| > > > OK more basics.
| > > >
| > > > 1. From the client can you ping the server (via name and via IP)?
| > > > 2. What are you IP settings for your server and your client?
Single NIC or
| > > > dual? ISA running?
| > > >
| > > > "Frank Knippenberg" wrote:
| > > >
| > > > > both ping attempts timed out after 4 attempts
| > > > >
| > > > > "Richard K" wrote:
| > > > >
| > > > > > Start with the basics. From the client computer...
| > > > > >
| > > > > > 1. Can you PING an internet location via name (e.g.
www.google.com) and get
| > > > > > a response?
| > > > > > 2. Can you PING an internet location via IP address
(64.233.61.103 -
| > > > > > google.com)?
| > > > > >
| > > > > > "Frank Knippenberg" wrote:
| > > > > >
| > > > > > > I am running SBS 2003 - Have run all internet connection
wizards, connected
| > > > > > > the client computer to the network, etc but can not access
the internet from
| > > > > > > the client computer.
| > > > > > >
| > > > > > > I can access the local server http://servername from client
no problem
| > > > > > > I can access the internet from the server no problem
| > > > > > > I can send / receive exchange mail via the client no problem.
| > > > > > >
| > > > > > > Please advise.
| > > > > > >
| > > > > > > Thanks
|

.

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