Re: RANT ! SP2 !

Many thanks for the Microsft KB again, bit more thorough than the notes on
http://blogs.technet.com/sbs/default.aspx

Interesting about the ISA 2004 update, wonder if that fixes the network
issues without having to do the manual fixes... another one to the SP2 check
list

3 hours 17 mins it took to check out the server from install to finish (
granted sp2 download is big )

LOGMEIN.com was a life saver to do all updates remotely due to ISA service
pack install. Need port outbound 443 to work.. Funny it worked on one but
not another but then we had logmein on a pc and vnc to server to reboot.


"Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]" <sbradcpa@xxxxxxxxxxx>
wrote in message news:uGugsttsHHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
You may experience network-related problems after you install Windows
Server 2003 SP2 or the Scalable Networking Pack on a Windows Small
Business Server 2003-based computer that has an advanced network adapter:
http://support.microsoft.com/kb/936594


Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:
"Help and Support" feature is missing after you install Microsoft Windows
Server 2003 SP2 on a computer that is running Windows Small Business
Server 2003:
http://support.microsoft.com/kb/937231


Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:
Not protecting them from what? What is your concern here? You getting
security patches? If so don't beat yourself up here.

There is a help and support hotfix that is out but you have to call for
it. Yeah I know... stupid.

I personally would like to rant that these are not documented in the
release notes of SP2. But I hear ya... this is not an easy service pack
for us and Microsoft's attitude towards service packs (they are more
tested! yeah right) and my personal past history means that I don't
trust them.


Teneo wrote:
I refer mainly to:-
"This issue is currently under investigation, however if you are
currently experiencing this issue you can run the following commands to
resolve the issue" (see below)

This was posted in MARCH !

I have just updated a server with SP2 after seeing issues and waiting
but cant wait any longer, am I not protecting my clients by delaying ?

Before I applied the patch below I then proceeded to update completely
with all latest patches, maybe there is an automatic fix in a future
download. No, issue is still there.

Surely this could have been added into the service pack, tag it on the
end of the install and run on reboot?

Reviewing http://blogs.technet.com/sbs/default.aspx we have nearly 20
point checklist to see if SP2 has affected the server, why are we doing
Microsoft work.

Whilst I do appreciate every system is not the same and there can be
issues, when a simple small fix cannot be resolved by Microsoft some 4
MONTHS later, where is their CARE to their customers.

Usually apply patches and away we go, now we see we are spending 2 -3
hours testing the system, RDP, RWW, VPN, PC Connectivity, logs etc.

Oh well, Ill check back for comments after finishing this server and
maybe in a months time we will have finished all our clients servers.



Windows cannot open Help and Support because a system service is not
running.
To fix this problem, start the service named 'Help and Support'.
---------------------------
OK
---------------------------
This issue is currently under investigation, however if you are
currently experiencing this issue you can run the following commands to
resolve the issue:

1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run "start /w helpsvc /svchost netsvcs /regserver /install"
4. Once this command completes the Help and Support service should now
appear in services.msc
5. Start the Help and Support service

Regards,

The SBS Bloggers team





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Relevant Pages

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