RANT ! SP2 !

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I refer mainly to:-
"This issue is currently under investigation, however if you are currently
experiencing this issue you can run the following commands to resolve the
issue" (see below)

This was posted in MARCH !

I have just updated a server with SP2 after seeing issues and waiting but
cant wait any longer, am I not protecting my clients by delaying ?

Before I applied the patch below I then proceeded to update completely with
all latest patches, maybe there is an automatic fix in a future download.
No, issue is still there.

Surely this could have been added into the service pack, tag it on the end
of the install and run on reboot?

Reviewing http://blogs.technet.com/sbs/default.aspx we have nearly 20 point
checklist to see if SP2 has affected the server, why are we doing Microsoft
work.

Whilst I do appreciate every system is not the same and there can be issues,
when a simple small fix cannot be resolved by Microsoft some 4 MONTHS later,
where is their CARE to their customers.

Usually apply patches and away we go, now we see we are spending 2 -3 hours
testing the system, RDP, RWW, VPN, PC Connectivity, logs etc.

Oh well, Ill check back for comments after finishing this server and maybe
in a months time we will have finished all our clients servers.



Windows cannot open Help and Support because a system service is not
running.
To fix this problem, start the service named 'Help and Support'.
---------------------------
OK
---------------------------

This issue is currently under investigation, however if you are currently
experiencing this issue you can run the following commands to resolve the
issue:

1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run "start /w helpsvc /svchost netsvcs /regserver /install"
4. Once this command completes the Help and Support service should now
appear in services.msc
5. Start the Help and Support service

Regards,

The SBS Bloggers team


.

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