RE: Exchange Web



Hello Customer,

Thank you for posting here.

According to your description, I understand that your OWA and companyweb
can not work after you do some modify of one customize web site via
Frontpage server 2002 extensions. If I have misunderstood the problem,
please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

Step 1: I suggest you reset the default OWA virtual directory on your SBS
via the following steps:

Use Metabase Explorer from the IIS 6.0 Resource Kit Tools to reset OWA VD
1. Install the IIS 6.0 Resource Kit Tools. To obtain the IIS 6.0 Resource
Kit Tools, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en

Note: If you do not want to install all the IIS tools on your computer, you
can install only the Metabase Explorer 1.6 component. To do this, follow
these steps:
a. Double-click iis60rkt.exe, and then follow the instructions that are on
your screen until you reach the Setup Type page of the IIS 6.0 Resource Kit
Tools Setup Wizard.
b. On the Setup Type page, click Custom, and the click Next.
c. Click to clear all the IIS Resource Kit Tools and components check
boxes except the Metabase Explorer 1.6 check box.
d. Click Next, and then click Finish.

2. Back up your IIS metabase. To do this, follow these steps:
a. Start IIS Manager.
b. Right-click Default Web Site, point to All Tasks, and then click Save
Configuration to a File.
c. In the Save Configuration to a File dialog box, type a configuration
name in the File name input box, and then click OK.

3. Delete the virtual directories for Outlook Web Access. To do this,
expand the Default Web Site in the left pane of IIS Manager, right-click
Exadmin, and then click Delete. Click Yes when you are prompted with the
question of whether you want to delete this item.

Repeat this step for the following virtual directories:
Exchange
ExchWeb
Microsoft-Server-ActiveSync
OMA
Public

4. Quit IIS Manager.
5. Click Start, point to All Programs, point to IIS Resources, point to
Metabase Explorer, and then click Metabase Explorer.
6. Expand LM, right-click DS2MB, and then click Delete. Click Yes when you
are prompted with the question of whether you want to delete this key and
all subkeys.
7. Quit IIS Metabase Explorer.
8. Click Start, point to All Programs, point to Administrative Tools, and
then click Services.
9. To restart the Microsoft Exchange System Attendant service, follow these
steps:
a. Click Start, click Run, type services.msc, and then click OK.
b. Right-click Microsoft Exchange System Attendant, and then click
Restart.
c. When you are prompted to restart the dependant Exchange Server
services, click Yes.

Note: When you restart the Microsoft Exchange System Attendant service, the
Microsoft Exchange Information Store service is also restarted. In this
scenario, your Exchange Server users lose connectivity to their Exchange
Server mailboxes.
The virtual directories are re-created. To verify that the virtual
directories are re-created, start IIS Manager, and then view the Default
Web site folder.

Important: If the virtual directories are not re-created after 15 minutes,
restart your computer.
10. Reset the access permissions to Anonymous. To do this, follow these
steps:
a. Start IIS Manager, right-click ExchWeb, click Properties, and then
click the Directory Security tab.
b. Under Authentication and access control click Edit, and then verify
that the Enable anonymous access check box is turned on.
c. Click to select the Integrated Windows authentication check box, click
OK, and then click Apply.
d. If you an Inheritance Overrides dialog box appears, click Select All,
and then click OK.
e. Under Authentication and access control, click Edit, and then click to
clear the Integrated Windows authentication check box.
f. Click OK two times, and then quit IIS Manager.

Use a Web browser to verify that you can connect to your Outlook Web Access
server. If you are also running other mobility services, verify that you
can connect to these services by using an appropriate client.

For more info:
How to reset the default virtual directories that are required to provide
Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access services
in Exchange Server 2003
http://support.microsoft.com/default.aspx?scid=KB;EN-US;883380

Step 2: Please reinstall the companyweb via the following KB:

How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site
http://support.microsoft.com/default.aspx?scid=KB;EN-US;829114

If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. What's error you get when you access the OWA and companyweb? Please
capture screenshots on the error messages and send the pictures to me at
v-terliu@xxxxxxxxxxxxx

2. Gather IIS Metabase:

1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en

2) Install it, run MBExplorer (Metabase Explorer)

3) Right click the "LM" node and choose "Export to file".

4) Specify a file name, specify the password and finish the export.

5) Send the file and the password to v-terliu@xxxxxxxxxxxxxx

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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--------------------
| Thread-Topic: Exchange Web
| thread-index: AcetX89282BMjPu+RQWJkc8AJwrd/A==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?RGl0Y2g=?= <Ditch@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Exchange Web
| Date: Tue, 12 Jun 2007 19:09:01 -0700
| Lines: 12
| Message-ID: <9F8B70A2-15D4-45CB-B1DB-CAE574AE8E8D@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:43512
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I have a 3 month old SBS2003 installation with Exchange running and and
| external website on it. Our staff was having trouble administoring the
| website in house, I recalculated the Frontpage server 2002 extensions on
the
| Default website and a rock slide errupted, the check server extensions
| returned a security message that needed to be fixed. It pertained to "/".
I
| chose fix and since the website (external) is prompting for a user name
and
| password, the exchange web access is gone too. The only metadata back up
is
| from the day the server was installed which contains no sharepoint server
or
| exchange. Beer sounds pretty good at this moment! It has been three days
of
| fiddling with this, the external website is working now but authoring it
| returns a message that this website is not part of a sharepoint web, and
the
| Exchange web access returns and instant logon error.
|

.



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