RE: WSS 3.0 Side-by-Side Install [The installation of this package fai
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 13 Jun 2007 08:55:05 GMT
Hello Scott,
Thank you for posting here.
According to your description, I understand that you get error "The
installation of this package failed" when you install the WSS 3.0 on SBS.
If I have misunderstood the problem, please don't hesitate to let me know.
First I want to explain that this problem may be a little complex and our
troubleshooting maybe time-consuming. So if you would like to call CSS for
assistance, I would be appreciate and think it is a more effective ways. To
obtain the phone numbers for specific technology request please take a look
at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
However I will do my best to be of assistance if you still want to continue
here.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
1. Please ensure that you install the WSS3.0 thru the following document:
Installing Windows SharePoint Services 3.0 on a Server Running Windows
Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=0daafc81-efff-4f5b-
a28a-8265f1e99f5b&displaylang=en
2. Install the Sharepoint 3.0 hotfix package from KB 934790.
Note: This hotfix package is currently not available for public download.
Please contact Microsoft Customer Support Services to obtain the hotfix.
For a complete list of Microsoft Customer Support Services telephone
numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/contactus/?ws=support
934790 Description of the Windows SharePoint Services 3.0 hotfix package:
April 12, 2007
http://support.microsoft.com/default.aspx?scid=kb;EN-US;934790
3. This issue may cause by the following reason:
- Install with Watson/SQM enabled. This causes the QMEnable reg entry to be
written out under "HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Web
Server Extensions\12.0\WSS\Diagnostics".
- Do something that causes QMEnable to be deleted.
- Patch. The patch will look up the QMEnable reg entry and find nothing. It
will see that the component containing this Registry entry is installed and
attempt to reinstall it. It will use the value it found in the registry,
which it wasn't able to find.
To work around this problem, follow these steps:
1) Set QMEnable to 0 under "HKEY_LOCAL_MACHINE\Software\Microsoft\Shared
Tools\Web Server Extensions\12.0\WSS\Diagnostics",
2) Rerun the patch.
If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:
1. Please capture screenshots on the error messages and send the pictures
to me at v-terliu@xxxxxxxxxxxxx
2. Use the MPS report to capture the server configurations for further
analysis:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe on the server box.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: WSS 3.0 Side-by-Side Install [The installation of this
package fai
| thread-index: AcesnIJNLvdyjjZnTOuWaDmaPB/nOA==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?c2NvdHRAdGVjaG5pY2FsZW5saWdodGVubWVudC5jb20=?=
<scotttechnicalenlightenmentcom@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: WSS 3.0 Side-by-Side Install [The installation of this package
fai
| Date: Mon, 11 Jun 2007 19:51:00 -0700
| Lines: 13
| Message-ID: <33D999E6-88B2-4F17-9D7E-AF9A662A0B9A@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:43220
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I am following the directions for doing a side-by-side install of WSS on
a
| SBS 2003 R2 server. I have installed .NET 3.0. When I attempt to run
| sharepoint.exe I get an error that reads - "The installation of this
package
| failed."
|
| I have been unable to find any other posts where people had the same
issue.
| Any help is greatly appreciated.
|
| Cheers,
|
| Scott Gray
| President
| Technical Enlightenment
|
.
- Prev by Date: e: how to add an image to outlook web access emails
- Next by Date: RE: SMTP Fax routing failing for internal traffic?
- Previous by thread: Desperate for help - XP Client corruption (?) on LAN after swing
- Next by thread: RE: Worstation Service will not start
- Index(es):
Relevant Pages
|
