Re: TS licence transition site not working

Hey Al,
Can you please give it a try again and let me know if it is working? I
think we may have addressed the issue.

Regards,
Scott
Microsoft Product Activation
--
and now, for my NEXT show of super ultra mega genius... :(


"Al Williams" wrote:

It's not getting to the point were it verifies the key, it simply times out.
I've tried just using one valid key - same result. When I changed a digit
to make the key invalid it works and reports the key as invalid. There
seems to be something wrong with the site once it determines the keys are
valid (which they are).

Other users in the terminal_services newsgroup have reported the exact same
issue so I'm fairly sure it isn't just me...

--
Allan Williams



""Jacky Luo [MSFT]"" <v-jaluo@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:gQpWyVsnHHA.564@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi customer,

Thanks for posting here.

From the description, I understand the issue is that you get an error when
you transfer the XP product key to TS CAL in transition website. If I am
off base, please don't hesitate to let me know.

Let us refer to the following steps to troubleshoot the issue:

Any Product Key that the customer has used successfully on the transition
site to receive TS CALs cannot be used again for the same purpose. So
those
keys that worked individually will make an entire request fail, as they
have already been
used. If you enter 10 Product Keys and even only one is not accepted for
some reason, the entire request will fail, and the website will show which
key is invalid, and what reason is associated with that error.

Tried entering one product key at a time on the transition website and
make
sure the product key are valid.

Thanks for your understanding. If issue persists,I cannot verify whether
your XP product key is valid or not. So for the licensing questions, I
would like to suggest you contact our License Office for consolidation
information. The call is free.

You can call 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M.
(PST) to speak directly to a Microsoft licensing specialist. Worldwide
customers can use the Guide to Worldwide Microsoft Licensing Sites
http://www.microsoft.com/licensing/index/worldwide.mspx to find contact
information in their locations.

In addition, please refer to following information:

Pricing and Licensing for Windows Small Business Server 2003 R2
http://www.microsoft.com/canada/smallbiz/products/server/sbs/pricing.mspx

Frequently Asked Questions About Windows Small Business Server 2003
Licensing.
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/licensingfa
q.mspx

Client Access Licensing for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/howtobuy/CALs.mspx

Detail price information about the SBS 2003 CAL:
http://www.microsoft.com/windowsserver2003/sbs/howtobuy/pricing.mspx

Windows Small Business Server 2003: Frequently Asked Questions
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
mspx

Hope the above information helps.

More infomation about Terminal Services Licensing

You can take a look at the following articles:

Client computers cannot obtain a permanent Windows 2000 Terminal Services
Client Access License (CAL) from a Windows Server 2003 Terminal Services
Licensing server

http://support.microsoft.com/default.aspx?scid=kb;en-us;837211

Microsoft Windows Server 2003 Terminal Server Licensing

http://download.microsoft.com/download/2/f/2/2f2dc861-d567-4492-ae88-81afafa
2d08d/Terminal%20Server%20Licensing.doc


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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Relevant Pages

  • Re: TS licence transition site not working
    ... you transfer the XP product key to TS CAL in transition website. ... So for the licensing questions, ... Pricing and Licensing for Windows Small Business Server 2003 R2 ...
    (microsoft.public.windows.server.sbs)
  • Re: TS licence transition site not working
    ... you transfer the XP product key to TS CAL in transition website. ... So for the licensing questions, ... Pricing and Licensing for Windows Small Business Server 2003 R2 ...
    (microsoft.public.windows.server.sbs)
  • Re: TS licence transition site not working
    ... Any Product Key that the customer has used successfully on the transition ... So for the licensing questions, ... Pricing and Licensing for Windows Small Business Server 2003 R2 ...
    (microsoft.public.windows.server.sbs)
  • RE: TS licence transition site not working
    ... Any Product Key that the customer has used successfully on the transition ... So for the licensing questions, ... Pricing and Licensing for Windows Small Business Server 2003 R2 ...
    (microsoft.public.windows.server.sbs)
  • RE: Unspecified Error when trying to add extra CALs to SBS2003
    ... Did you perform an in-place upgrade from SBS 2000 to SBS 2003? ... the licensing snap-in failed to initialize issue ... Business Server" folder and choose Properties (I assume you installed SBS ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
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